Oaks Sydney North Ryde Suites Reviews

Response from Property: Dear Guest,Thank you so much for your wonderful review and perfect scores! We’re thrilled to hear you had such an enjoyable stay with us at Oaks Sydney. It’s great to know you appreciated our clean and spacious rooms, convenient location, and friendly team.Your kind words mean a lot to us, and we’re delighted that your experience was comfortable and hassle-free. We look forward to welcoming you back again soon for another outstanding stay!

Response from Property: Dear Guest,Thank you so much for your wonderful review! We’re delighted to know that you enjoyed your stay in our Executive Studio and appreciated the cleanliness, convenient location, and well-equipped tableware. Your kind words truly motivate our team to keep providing excellent service.We look forward to welcoming you back soon for another amazing stay!Warm regards,Oaks Sydney North Ryde Suites

Response from Property: Dear Fritz,Thank you for returning and for sharing your detailed feedback. We're glad you found the 5th-floor twin room to be an improvement and that our location continues to offer good value for you.We’re genuinely sorry to hear that the condition of the common areas did not meet your expectations. While facilities such as the corridors, carpeted areas, gym, and guest laundry are managed by a separate strata entity, we fully understand how they impact your overall experience. We regularly raise these concerns with the building management and continue to advocate for improvements on behalf of our guests.Your feedback is important and appreciated — it helps us push for the changes that matter most. We hope to welcome you again with a more seamless experience.Warm regards,Oaks Sydney North Ryde Suites

Response from Property: Dear Guest, We're really pleased to hear that you had a comfortable stay with us at the Oaks Sydney North Ryde. Thanks for taking the time to share your experience. We hope to see you again soon!!!Kind Regards,Oaks Management

Response from Property: Dear Guest,Thank you so much for your wonderful review and perfect rating! We’re delighted to hear that you enjoyed your stay in our Deluxe 2 Bedroom suite and that the cleanliness, amenities, and service all exceeded your expectations.It’s great to know that even with the extra bed, you found the room spacious and thoughtfully arranged. Our team works hard to ensure every guest has a comfortable and memorable experience, and your kind words are the best reward for their efforts.We truly appreciate your feedback and look forward to welcoming you back again soon!Warm regards,Oaks Sydney North Ryde Suites

Response from Property: Dear Guest,Thank you for taking the time to share your experience with us. We are very sorry to hear that your stay did not meet your expectations, and we sincerely apologize for the cleanliness issues and maintenance problems you encountered.Please know that we take your feedback seriously and are already addressing these concerns with our housekeeping and maintenance teams to ensure they are resolved promptly. We strive to provide all our guests with a comfortable and welcoming environment, and it’s clear we fell short during your visit.We appreciate your honest comments, as they help us improve. Should you consider giving us another chance in the future, we would welcome the opportunity to provide you with a much better experience.Kind regards,Oaks Sydney North Ryde Suites

Response from Property: Dear IrisXF,Thank you for sharing your experience with us! We're thrilled to hear that you found our location quiet and convenient, and that our service, cleanliness, and surroundings met your expectations. We're also glad you felt our hotel offered good value overall.We appreciate your feedback regarding the breakfast options and the air conditioning. We'll certainly consider expanding our breakfast selection to provide more variety. As for the air conditioning, we apologize if you had difficulty adjusting it. If you ever encounter this issue again, please don't hesitate to reach out to our front desk, and we'll be happy to assist with any adjustments.We hope to welcome you back in the future for another enjoyable stay!Warm regards,Oaks Sydney North Ryde Suites

Response from Property: Dear Guest,Thank you so much for your wonderful review and perfect rating! We're delighted to hear that you found our location convenient and peaceful, and that being close to the Metro made your travels easier.It was our pleasure to host you in the Executive 1 Bedroom, and we hope to welcome you back again soon for another comfortable stay.Warm regards,Oaks Sydney North Ryde Suites

Response from Property: Dear Guest,Thank you for taking the time to share your feedback with us. We’re glad to hear you found our cleanliness, surroundings, and service to be satisfactory. That said, we’re sorry to hear that you felt the value didn’t quite meet your expectations.We’re always working to improve the overall guest experience, and your comments regarding amenities and value are taken seriously. If you have any specific suggestions or if there’s anything we could have done to make your stay more comfortable, we’d love to hear from you directly.We hope to have the opportunity to welcome you back and provide an even better experience next time.Warm regards,Oaks Sydney North Ryde Suites

Response from Property: Hello,Thank you for sharing your feedback. We're genuinely sorry to hear about the issues you encountered during your stay. We sincerely apologize for the bugs, the unpleasant smell, and the condition of the fridge. This is certainly not the standard we aim to provide our guests, and we will take immediate steps to address these concerns with our housekeeping and maintenance teams.Thank you for bringing these matters to our attention. We hope you'll give us another chance to provide you with a better stay in the future.Best regards,Oaks Sydney North Ryde Suites

Response from Property: Dear Guest,Thank you so much for your kind review! We're delighted that you enjoyed your stay in our Executive Studio. We're especially glad to hear that our location, with easy access to public transport and nearby amenities, worked well for you. It's also great to know that you appreciated our friendly staff and the convenience of having a restaurant on-site. We look forward to welcoming you back on your next visit and hope to provide another exceptional experience!

Response from Property: Dear Adrian Yap,Thank you for your fantastic review! We’re so glad to hear you enjoyed our amenities, the cleanliness of the suites, and the convenient location next to the metro. Your feedback means a lot to us, and we look forward to welcoming you again soon.Warm regards,The Oaks Sydney North Ryde Suites Team

Response from Property: Dear David Grant,Thank you for your review! We appreciate your feedback on our amenities, cleanliness, surroundings, and service. While we’re glad to know your stay was overall satisfactory, we’re always striving to enhance the experience for our guests. If there are any areas you feel we could improve, please don’t hesitate to let us know. We look forward to the opportunity to welcome you back in the future!Warm regards,The Oaks Sydney North Ryde Suites Team

Response from Property: Dear Augustine Joowon,Thank you so much for your kind feedback! We're thrilled to hear that you had a wonderful stay with us and that you found our location convenient, the service up to your expectations, and the check-in and check-out process seamless. Your satisfaction is our top priority, and it's great to know that we were able to provide a comfortable experience. We look forward to welcoming you back in the future!Warm regards,Oaks Sydney North Ryde Suites