NH Maastricht Reviews

Response from Property: Dear Guest,We're glad to hear that you found our staff friendly overall, but regret that your check-in experience did not meet your expectations. The situation you described regarding the miscommunication about your payment is certainly not reflective of the service we strive to provide. We deeply value your feedback as it helps us understand the areas where we can improve.We believe in treating every guest with utmost respect and patience, especially when dealing with uncertainties or discrepancies. We are sorry to hear that this wasn't your experience, and we sincerely apologize for any discomfort or inconvenience caused.We hope to have the opportunity to provide you with an improved experience in the future, ensuring a smooth and welcoming check-in process that meets our usual high standards.Best regards.MaximeQuality Soul / Front OfficeNH Maastricht

Response from Property: Dear Guest, We are delighted to hear that you appreciate our service and the size of our rooms. Your positive feedback on the dedicated efforts of our technical team and the friendliness of our staff is a great motivation for us. It's nice to know that you also found our location convenient. We hope to welcome you back to our NH Maastricht hotel soon. Sincerely, Rachel / Front Office NH Maastricht

Response from Property: Dear Guest, We are delighted to hear that you enjoyed your stay at our hotel. Regarding the location, our hotel offers valuable tranquility away from the noise and bustle of the city center. Nevertheless, we hope that your stay was pleasant and relaxing. Thank you for choosing our hotel and we look forward to welcoming you again in the future. Kind regards, Chloë Front Office NH Maastricht

Response from Property: Dear guest, Thank you for your feedback. We are sorry to hear that your experience did not fully meet your expectations. Our goal is always to provide a smooth and comfortable stay, regardless of the circumstances. We strive to offer our guests a high level of service, even during peak periods. Despite the inconvenience, we hope to welcome you back to NH Maastricht in the future! MaximeQuality Soul / Front Office NH Maastricht

Response from Property: Dear guest, we are delighted to hear that you enjoyed the cleanliness of your room and the spacious, practical windows. We hope you enjoyed your stay. We were also pleased to hear that our hotel's proximity to the MECC made it easy to visit. We are committed to providing all our guests with the greatest possible comfort and convenience. Your feedback shows that we are on the right track. We hope to welcome you again at a future exhibition or at your leisure. Warm regards. Rachel / Front Office NH Maastricht

Response from Property: Dear guest, Thank you very much for your review! We are happy to read that you had a super good stay at our hotel and that you give us an overall score of 5/5. We hope to welcome you again at NH Maastricht in the future!Kind regards,MaximeFront OfficeNH Maastricht

Response from Property: Beste gast,Hartelijk dank voor uw review!We zijn blij om te lezen dat u een fijn verblijf heeft gehad bij ons hotel en erg tevreden was met de locatie en het personeel en ons hotel aanraadt naar andere mensen.We hopen u in de toekomst weer te mogen verwelkomen bij NH Maastricht!Met vriendelike groeten,MaximeFront OfficeNH Maastricht

Response from Property: Dear guest,Thank you for your review!We are happy to read that you had a good stay with us and that everything was clean.We hope to welcome you again in the future by NH Maastricht!Kind regards,MaximeFront OfficeNH Maastricht

Response from Property: Dear guest,Thank you for your review!We are very happy to read that you had an awesome stay at our hotel and that you were satisfied with the location.We hope to welcome you again in the future by NH Maastricht!Kind regards,MaximeFront OfficeNH Maastricht

Response from Property: Dear guest,Thank you for your review!We are very happy to read that you had a good stay with us and that everything was clean.We hope to welcome you again in the future by NH Maastricht!Kind regards,MaximeFront OfficeNH Maastricht