Luxury Hotels in Honolulu

"スタッフの接客がとても丁寧で、朝ごはんも種類が沢山ありどれもおいしかったです。 立地が良く、部屋は広くてセンスのいいインテリアで清潔でした。 屋上のプールも素晴らしかったです。 3泊しましたが次はもっと長く泊まりたいと思います。"

"The service, facilities, and amenities were all perfect. This hotel made for a fantastic trip. If only I had more money, I'd stay here for three days or more. The pool was also fantastic."

"Aside from being expensive, it's perfect! My kids went downstairs every day to take photos with the Disney characters and they were absolutely thrilled. Facilities: The room description said there was a kitchen, but our room type only had a microwave, fridge, and disposable cutlery. You need to book a higher-category room for an oven, pots, and a stovetop."

"I stayed for one night, and the room was clean and well-stocked with amenities, making for a very comfortable stay! There was also a Japanese-speaking staff member, so even without knowing English, I had no trouble communicating. 😊"

"No kidding, I've stayed at this hotel before, about eight years ago, and I had such a great experience that I decided to book it again this time. The hotel's location is fantastic; turn left for the beach and right for the commercial street. I opted for a sea-view room, and sitting on the balcony enjoying the scenery truly gives you that vacation feeling!"

"This was a short one-night family stay, coinciding with my parents' 40th wedding anniversary. Overall, the experience was a mix of good and bad. ✅ **Highlights** The hotel environment is excellent. The rooms are spacious, and the bathrooms feature double vanities, indicating solid foundational hardware. The in-room amenities are Byredo, with a pleasant, high-end fragrance, which is a definite plus. There are many Japanese staff members, and their service attitude is friendly, with prompt room service. Coinciding with my parents' 40th wedding anniversary, the hotel thoughtfully presented us with a bottle of champagne, which we deeply appreciated. The balcony view is a huge bonus, facing the beach directly. On Fridays, we could watch the weekly fireworks show from the neighboring Hilton without having to jostle through crowds, making for a very special experience. The room comes with a full kitchen. If you don't want to eat the hotel's buffet breakfast, you can buy ingredients from the ABC Store and prepare simple meals yourself, offering great flexibility, which is perfect for family travel. ⚠️ **Downsides** The check-in process was quite frustrating. During peak hours, the hotel strictly enforces a 4 PM check-in time. After our family arrived, there was no suitable indoor waiting area, so we had to wander around outside in the hot sun to kill time. This was very inconvenient for a family trip. Objectively speaking, while the staff's attitude was good and we received a surprise treat for the anniversary, when compared to similarly priced luxury hotels in Japan and luxury brands of the same caliber domestically, there's still a gap in the overall service completeness and detailed processes. 📝 **Summary** It was an adequate stay for one night. The unbeatable ocean view balcony, the ability to watch fireworks, the Byredo amenities, and the thoughtful anniversary champagne were all highlights. The room type with a kitchen is practical for families. However, the rigid check-in process during busy periods is a clear drawback. If visiting during peak season, be prepared for a late room handover."

"We had a glitch with checking in on arrival but after they sorted this and compensated us for the mess up i couldn't fault this hotel. The rooms are clean and comfortable. The position is perfect as are the phenomenal views. We had an ocean view so sat on our balcony every night to watch beautiful Waikiki sunsets We were provided access to the longboard room which provided a great breakfast and in the evenings drinks cheese and dips snacks and pasta the service here was fantastic Amenities are fantastic. Great gym and included yoga and plates sessions. Activities also available but we ran out of time for this I highly recommend this amazing resort"

"The Disney Hotel in Hawaii is indeed a Disney in the dream. Sunshine ☀️ Beach 🏖️ Coconut Tree 🌴, the hotel staff is also very warm and thoughtful. After arriving at the hotel, they immediately changed from i to e, especially the interactive link and Disney's cockroaches are particularly happy 🥳 really spent the magical three days. 🪄🏰 I will come again next time."

"I stayed for one night, and when I mentioned at check-in that it was my first time, the staff kindly escorted me to my room and gave me a detailed explanation of its features. It was very helpful! The hotel is very spacious, but everything was clean, and there was plenty of space by the pool, so I was able to relax and enjoy my stay."

"일단 풍경은 너무 완벽합니다. 호텔 앞에 해변도 좋고, 수영장에서 보이는 풍경도 너무 아름다워요. 아마 기존에 오래된 리조트를 리츠칼튼에서 인수해서 그런거겠지만 아쉬운 점도 많이 보였습니다. 1. 청결도 - 객실 수건 안에서 잔디, 머리카락이 나와서 이용하기가 어려워서 수영장 수건이 오히려 깨끗하다고 느껴졌습니다. 2. 화장실 - 샤워실이 너무 좁고 변기랑 붙어있어서 오갈때 매우 불편합니다. 아마 리모델링 했어도 오래된 객실 특징이지 않을까 싶어요. 3. 직원들 친절도 - 다른 도시 리츠칼튼을 여러곳 가봤는데, 여기처럼 친절하지 않은 곳은 처음이에요. 아마 아시안이라서 그런것일수도 있지만, 체크인할때 시설 설명을 잘해주지도 않고, 체크아웃 시 영수증도 요청하기 전엔 내역 확인도 안시켜줍니다. Beach House 레스토랑에서는 Walk-In Welcome 이라고 하면서도 자리가 없다고 합니다. 정말 없었을수도 있지만, 예약시간 맞춰서 와서도 구석 자리로 안내받았습니다.(디너 시간이 끝나가는 시간이었음에도 예약석이라며 다른 테이블은 없다고 함) 자연광경과 로비는 좋았지만, 가격이나 리츠칼튼 브랜드에 기대하는 바를 생각하면 직원들의 태도와 청결도는 아쉽네요."