Luxury Hotels in Al Ula

"The environment is fine and the scenery is beautiful. The room is a bit small. Whatever you do, don't leave the door open! If you do, close it immediately. I forgot to close it and a mouse ran in late at night and crawled on me, which scared me to death! I called the hotel and they sent someone to catch it."

"Once at the hotel, I thoroughly enjoyed my time, everyone is so friendly of course again Ola and Lorraine greeted me and take care of me during the stay. At the swimming pool, Mongkonpat and Zaher there were exceptional—always attentive and friendly, ensuring that every need was met with professionalism and a smile. Their service truly enhanced my relaxation and enjoyment of the facilities for my family. Leah stood out with her outstanding hospitality in the resturant. She was always welcoming, quick reaction and knows what we want, and provided excellent care throughout every meal and also another gentleman as well. Overall, the Chedi Hegra team exceeded my expectations. Their kindness, professionalism, and personal touches made my stay both comfortable and memorable. I am grateful for their efforts and look forward to returning in the future. Small suggestions: I have a small suggestion regarding the bicycles. Having bicycles are wonderful expereience from the hotel. However, The bikes provided were quite difficult to adjust, and the position of the pedals—being very close to the frame—made it hard for the kids to ride comfortably. More maintenance, and offering a greater variety of bicycle sizes or types for young guests and asian ladies like me with lower bicycles will be even better."

"I followed the hype and stayed for one night. It was a good experience. The hotel staff were generally quick to respond and polite (provided you communicate in English). Buggy service was also pretty prompt, no long waits. The mattress was the most comfortable out of all the hotels I stayed at in AlUla this trip. For dinner, I had the Red Sea catch of the day, which was seabass. The texture felt a bit soft and cotton-like; I'm not sure if that's typical for fish from the Red Sea, as it tasted different elsewhere, but it didn't seem old. The restaurant manager, Joshua, saw I was from East Asia and proactively wished me 'Gong Xi Fa Cai' (Happy New Year) and even offered a complimentary special drink, which really elevated my overall experience here. Breakfast quality was also very high. I'd come again. Recommended."

"A truly magical stay! The caravan set in the middle of AlUla’s mountains is a unique and beautiful experience I absolutely loved it. The staff were super nice and helpful, and the food was good (though a bit pricey). A few small downsides: the AC in the caravan was quite loud, the room wasn’t very dark during the day, and it would be great to have a pool directly by the caravan instead of having to go to the main hotel, which is about 10 minutes away by car and golf cart. Also, during my two visits to the pool, I stayed for around two hours each time and no staff or bartender came by to ask if we wanted to order drinks. Overall, despite these small issues which didn’t affect me much, it was a magical and memorable experience I’d definitely recommend it and hope to come back again one day."

"This hotel is truly delightful. The staff is very welcoming, sharing a story and offering a brief tour before check-in. The ambiance is magical, largely due to the reliance on candlelight rather than extensive electricity. The breakfast is absolutely wonderful. My only minor reservation was the pervasive presence of the SAB bank logo. While subtle, once noticed, it became apparent in nearly every design element throughout the hotel. Nevertheless, I would wholeheartedly rate this experience a perfect 10/10, particularly for those who appreciate its unique charm and atmosphere."