Luoyang Ancient City Liyin Hotel (Luoqi Ancient City, Cross Street) Reviews

Response from Property: Dear distinguished guest, we are sorry for the unpleasant impact on your trip to Luoyang. We will seriously reflect on the hygiene issues of the guest rooms you reported, and make rectifications as soon as possible, and strengthen cleaning and room inspections. In addition, we apologize for the front desk's negligence of you. However, due to the scale of the hotel, the current manpower is relatively limited. There is only one person on duty at the front desk at night. Unfortunately, sometimes the phone and the doormen are all gathered together, which is really too much to do. The doormen and the phone are all guests of the hotel. Everyone is equal, and we treat everyone equally, so sometimes we also need guests to cooperate - abide by the good social order of first come first served, and I hope you can understand. In the final analysis, we did not do a good job in many aspects, and I sincerely apologize to you again.

Response from Property: Dear guest, thank you for your praise for the hotel. We are very touched. We know that there are still many shortcomings, but your encouragement is our motivation to move forward. "Henan is my hometown, my hometown in my heart", I hope the hotel can become your home away from home for this week's trip, and I look forward to seeing you back home again! I also wish you all the best in your next trip!

Response from Property: Dear guest, hello! Thank you for staying at Luoyang Gudu Liyin Hotel. It is a great honor to serve you. We are deeply sorry that you were not satisfied with your stay. We will also feedback your suggestions to the relevant departments as soon as possible and strive to improve them. We hope to provide you with a satisfactory stay experience when you stay next time. Thank you again for your support and suggestions. We will also work harder and continue to innovate. We look forward to your visit again and wish you and your family happiness and happiness!

Response from Property: Dear guest, hello! First of all, our toilet was just adjusted after several waves of guests complained about low water pressure. We are really sorry for what you said! Secondly, when you checked out, you didn't say anything at the front desk. You only showed us a floor plan you took of water splashing on the toilet seat. After seeing it, our front desk explained to you that no guest had reported this problem before, and it should be due to the high water pressure. Then we gave you a souvenir. After receiving it, you didn't say a word and hurriedly pulled your luggage away. You said we downplayed it, but did you give us time to emphasize it in your hurried state? We thought you were in a hurry to catch the bus! Also, "obviously knew it a long time ago" is indeed a self-judgment. No guest has ever reported this situation before. Finally, the front desk is staffed 24 hours a day. If you encounter any problems during your stay, you must contact us in time to solve them. I checked and found that you checked in at 5:30 pm. You have enough time to check out the next day. We can adjust the water valve or change the room for you. There is really no need to wrong yourself for a whole night, and then entrust the platform to help you pay after checking out. Everyone knows what Sima Zhao is thinking. Thank you for staying at Luoyang Gudu Liyin Hotel. We will do our best to serve every customer who stays here. I wish you a happy life! Everything goes well!

Response from Property: Dear guest, first of all, thank you very much for choosing our hotel for your stay in Luoyang. The hotel is located in the heart of the Old Town, which is the former Luoyang, and its cultural facilities are quite historic. Due to government regulations, no modifications are allowed in this area, and we are very sorry for the inconvenience. Secondly, we are a Four-Diamond hotel, not yet a Four-Star hotel. You are flattering us by rating us a Four-Star hotel. However, we will strive to achieve this. If you have the opportunity to visit again, we hope that your evaluation of us will be comparable to that of your favorite budget hotel!

Response from Property: Dear guest, thank you very much for your recognition of the hotel. Your satisfaction is our driving force for moving forward. The hotel is located near the Old Town Cross Street, only a 2-minute walk away. There is a bus stop just outside the door, providing convenience for your travel. The hotel provides exclusive parking, rich souvenirs, a 24-hour gym, etc., leaving a beautiful impression on your trip to Luoyang! Looking forward to your stay again!

Response from Property: Thank you for taking your precious time out of your busy schedule to give the hotel a good review. We have submitted your feedback to the superior department and will seize the time to make rectifications. The hotel is committed to making every guest feel at home. The hotel provides free Parking lot, souvenirs, gym, self-service laundry room, Hanfu experience center, etc. I wish you a good mood every day and look forward to your stay again!

Response from Property: Thank you for taking your precious time out of your busy schedule to give the hotel a favorable review. The hotel is committed to making every guest feel at home. The hotel provides free parking, souvenirs, gym, self-service laundry, Hanfu experience hall, etc. wait. I wish you a good mood every day and look forward to your stay again!

Response from Property: Thank you for taking your precious time out of your busy schedule to give the hotel a favorable review. The hotel is committed to making every guest feel at home. The hotel provides free parking, souvenirs, gym, self-service laundry, Hanfu experience hall, etc. wait. I wish you a good mood every day and look forward to your stay again!

Response from Property: Dear guest, thank you very much for your recognition of the hotel. Your satisfaction is our driving force for moving forward. The hotel is located near the Old Town Cross Street, only a 2-minute walk away. There is a bus stop just outside the door, providing convenience for your travel. The hotel provides exclusive parking, rich souvenirs, a 24-hour gym, etc., leaving a beautiful impression on your trip to Luoyang! Looking forward to your stay again!

Response from Property: Thank you for taking your precious time out of your busy schedule to give the hotel a good review. We have submitted your feedback to the superior department and will seize the time to make rectifications. The hotel is committed to making every guest feel at home. The hotel provides free Parking lot, souvenirs, gym, self-service laundry room, Hanfu experience center, etc. I wish you a good mood every day and look forward to your stay again!

Response from Property: Dear guest, thank you very much for your recognition of the hotel. Your satisfaction is our driving force for moving forward. The hotel is located near the Old Town Cross Street, only a 2-minute walk away. There is a bus stop just outside the door, providing convenience for your travel. The hotel provides exclusive parking, rich souvenirs, a 24-hour gym, etc., leaving a beautiful impression on your trip to Luoyang! Looking forward to your stay again!

Response from Property: Thank you for taking your precious time out of your busy schedule to give the hotel a favorable review. The hotel is committed to making every guest feel at home. The hotel provides free parking, souvenirs, gym, self-service laundry, Hanfu experience hall, etc. wait. I wish you a good mood every day and look forward to your stay again!

Response from Property: Dear guest, thank you very much for your recognition of the hotel. Your satisfaction is our driving force for moving forward. The hotel is located near the Old Town Cross Street, only a 2-minute walk away. There is a bus stop just outside the door, providing convenience for your travel. The hotel provides exclusive parking, rich souvenirs, a 24-hour gym, etc., leaving a beautiful impression on your trip to Luoyang! Looking forward to your stay again!