Great St Helen Hotel Reviews

Response from Property: Dear Guest,Thank you for taking the time to share your experience with us. We are glad that you chose our hotel for its convenient location near Liverpool Station, which we understand is perfect for those traveling around London.We truly appreciate your feedback regarding the room size, and we’re sorry to hear that it didn’t meet your expectations. We understand how important comfort is, especially when traveling for a family trip, and we apologize that the space was not as anticipated. We're glad to hear that our reception team was able to assist with an upgrade to one of your rooms, though we understand that it wasn't possible for both.Your comments are valuable to us, and we’ll be sure to review the room descriptions and photos to ensure clarity for future guests.We appreciate your honest input, and we hope you’ll consider giving us another chance in the future should your travels bring you back to London.Best regards,

Response from Property: Dear Guest,Thank you so much for your kind words and for taking the time to leave such a positive review. We are thrilled to hear that you enjoyed our fantastic location and found the property to be very clean.Your feedback on the surroundings, amenities, and service is greatly appreciated. We strive to offer the best experience possible for our guests, and your comments are a true reflection of our team's efforts.We look forward to welcoming you back in the future for another great stay!Best regards

Response from Property: Dear Guest,Thank you so much for your kind words and for taking the time to leave such a positive review. We're thrilled to hear that you enjoyed our convenient location near Liverpool Street Station and that you had a pleasant stay at our hotel.Your feedback means a lot to us, and we’re delighted to know that you had a great experience with our surroundings, amenities, cleanliness, and service.We hope to welcome you back on your next visit!Best regards,

Response from Property: Dear Guest,Thank you for taking the time to share your experience with us. We are glad to hear that our location near the station was convenient for your short trip.We appreciate your feedback regarding the room, amenities, cleanliness, and service. Your comments are valuable to us, and we will work on improving these areas to provide a better experience for our future guests.We hope to have the opportunity to welcome you back in the future!Best regards