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Verified reviews
Location8.9
Amenities8.8
Service9.1
Cleanliness8.9
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Located downtown(24)
Negative reviews(49)
Anonymous User
Superior Business Room (Double bed) (Desk)
Stayed in Aug 2024
Solo traveler
26 review
10/10
Outstanding
Posted on Nov 23, 2024
I stayed in several hotels of the YESTE, and everything is fine except for elevators. I don't understand what's going on, but everywhere one is broken, others rumble. And so the place is the best in the city, near the shopping center, very friendly staff
Response from Property: The hotel's reply is as follows:Dear guests: Hello! Thank you very much for staying in our hotel, every section of the hotel is constantly working hard, requiring more refined and timely service to every guest, very highWe are happy to see your recognition of our work, we have your trust, will continue to forge ahead and are always ready to bring quality service to every guest, looking forward to your againTo! Our Yaste Hotel International Liuzhou Music Fountain Gubu Street Branch is located at No. 163 Jiahe Road, adjacent to Intime City, Wuxing Street, Guzhen, etc., with superior geographical location and convenient transportationEquipped with complete facilities, cost-effective, food, accommodation and transportation are very convenient, in addition to our hotel also has a rich buffet breakfast, as well as a beautiful music, for you in the bustling business travelInjecting a deeper level of mood aesthetics, providing a living space that releases the body and mind, and letting the heart travel, our hotel is the only hotel for your trip to LiuzhouWe look forward to seeing you again! We also look forward to welcoming you and your family and friends to our Yaster branches all over the country, and wish you a smooth work and a happy life!
BANGOURA
Business Cozy Room - with View (Double bed) (Desk)
Stayed in Jan 2024
Solo traveler
10 review
8.0/10
Very Good
Posted on Feb 19, 2024
Breakfast good but no coffee even in the room, hotel very clean, staff very nic, but noisy hotel, difficukt to sleep
Response from Property: 尊敬的賓客:您好!非常感謝您入住我們酒店酒店每一個板塊都在不斷努力,要求更加精細、及時的服務每一位到店賓客,很高興看到您對我們工作的認可,我們懷揣着您的這份信任,將不斷進取時刻準備着給每一位賓客帶來優質的服務,期待您的再次光臨!我們雅斯特國際酒店柳州音樂噴泉谷埠街店位於駕鶴路163號,鄰銀泰城、五星街、古鎮等,地理位置優越,交通便利,周圍配備設施齊全,性價比高,吃住行都非常方便,此外我們酒店還有豐富的自助早餐,以及一段優美的音樂,為您在繁華的商旅中,注入更深層次的的心情美學,提供釋放身心的旅居空間,讓心去旅行的品牌價值觀,我們酒店是您柳州之旅下榻酒店的不二之選,期待您再次光臨!也期待您和您的家人朋友再次光臨入住我們雅斯特酒店全國各地的分店,祝您工作順利,生活愉快!
Guest User
Deluxe 2-bed Room
Stayed in Jun 2023
Family
2 review
10/10
Outstanding
Posted on Aug 8, 2023
Large room, delicious free breakfast, good free laundry. The position is wonderful: board walk is crossing the street,where you can enjoy river scene and night beautiful music fountain. There are also a lot of restaurants nearby.
Response from Property: 尊敬的賓客:您好!非常感謝您入住我們酒店酒店每一個板塊都在不斷努力,要求更加精細、及時的服務每一位到店賓客,很高興看到您對我們工作的認可,我們懷揣着您的這份信任,將不斷進取時刻準備着給每一位賓客帶來優質的服務,期待您的再次光臨!我們雅斯特國際酒店柳州音樂噴泉谷埠街店位於駕鶴路163號,鄰銀泰城、五星街、古鎮等,地理位置優越,交通便利,周圍配備設施齊全,性價比高,吃住行都非常方便,此外我們酒店還有豐富的自助早餐,以及一段優美的音樂,為您在繁華的商旅中,注入更深層次的的心情美學,提供釋放身心的旅居空間,讓心去旅行的品牌價值觀,我們酒店是您柳州之旅下榻酒店的不二之選,期待您再次光臨!也期待您和您的家人朋友再次光臨入住我們雅斯特酒店全國各地的分店,祝您工作順利,生活愉快!
Anonymous User
Superior Business Room (Double bed) (Desk)
Stayed in May 2023
Family
5 review
5.5/10
Posted on Jun 18, 2023
this hotel stinks and the toilet seat is soooo dirty
Response from Property: Dear guests, thank you for staying at the Ester International Hotel (Musical fountain Gubu Street Store in Liuzhou). Thank you for taking the time to comment on our hotel! We deeply apologize for not providing you with a good check-in experience! If you have any questions during your stay, please feel free to contact us at any time. We will promptly handle your issues and help you upgrade and change your room. Our hotel room service center and front desk colleagues are at your service 24 hours a day. Regarding the issue of toilet hygiene, the relevant department has reported that the toilet in this room is defective, and we apologize for any inconvenience caused to you. We will strictly enforce the hygiene standards of the rooms and provide continuous training to room attendants to avoid such incidents. It is precisely because customers like you constantly care and supervise us that we can discover shortcomings in our work, make corrections, and continuously improve! Looking forward to your visit again! Give me a chance to correct, and I hope you can come and witness our correction again!
Guest User
Business Cozy Room - with View (Double bed) (Desk)
Response from Property: 非常感謝您選擇我們酒店並留下寶貴的反饋!我們很高興聽到您對酒店的總體體驗感到滿意,尤其是環境、服務和設施。關於您提到的照明和房間濕度問題,我們會立即進行關注並改善。我們理解化粧照明的重要性,將考慮在房間內增加更為適宜的照明設備。同時,我們會檢查房間的通風系統,確保濕度問題得到有效解決。再次感謝您的反饋,我們會努力提供更好的住宿體驗。祝您生活愉快!
Response from Property: 感謝您的入住和寶貴意見!我們很高興您對房間的設計、衞生及安全措施感到滿意,同時早餐的品種和質量也得到了您的認可。關於您提到的淋浴問題,我們深感歉意。我們將立即安排工程人員進行檢查和維修,確保為您提供舒適的淋浴體驗。您的滿意是我們最大的追求,期待您的再次光臨!