Reclusion·Panoramic Ancient City Forest Wellness & Café (Lijiang Old Town Hillside Designer Resort) Reviews

Response from Property: 太感謝您的好評啦！能得到您這麼高的認可，我們真的特別開心～很高興這裏的美景、客房和位置能讓您滿意，更榮幸的是，我們的工作人員能給您帶來家人般的温暖，讓您在異鄉也感受到歸屬感。為每位客人安排好行程、提供貼心服務，本來就是我們最想做好的事～期待您再次回來，和您的“雲南家人”重逢，我們會一直在這裏等着您呀！

Response from Property: 尊敬的賓客，您好！非常感謝您選擇入住我們酒店並抽出時間分享如此暖心的好評！得知您對酒店的地理位置、絕美景觀、便捷交通以及友好服務都感到滿意，我們倍感榮幸！麗江古城的美景與我們的用心服務能為您的旅途增添愜意，是我們最大的心願。每一位客人的舒適體驗都是我們不斷努力的方向，您的肯定是對我們團隊最好的鼓勵！期待下次重逢，我們將以更優質的服務，再次為您打造難忘的麗江之旅！

Response from Property: Thank you very much for your thoughtful praise! The highland viewing angle you mentioned is really great - standing at the commanding heights of the ancient town, the continuous green tiles and flying eaves are spread out in front of you like a poem and a painting, and the mountains in the distance are like a long scroll of ink. Such a "natural viewfinder" really makes every visitor stop and marvel. I am very happy that you like our tea ceremony reception. The Pu'er ripe tea brewed on site has a mellow fragrance. Each step of warming the cup, waking up the tea, and brewing hides the exquisiteness of traditional tea ceremony. Watching the tea soup gradually become red, thick and translucent in the covered bowl, coupled with the unique quiet atmosphere of the ancient town, is indeed a rare immersive experience. It is our honor to create this unforgettable memory for you! The morning and evening of the ancient town, the handmade old shops in the streets, and the mountain view tea seats in different seasons all have unique charm. I look forward to your next visit to unlock more beautiful details~

Response from Property: Thank you very much for your good comments and strong recommendation! We are honored to receive your 200% recognition! We are glad that you are satisfied with the hotel's superior location in the ancient city, affordable prices and excellent panoramic view, and we can communicate with you in English without any obstacles, which is convenient for you! We look forward to bringing you surprises next time you come, and wish you a pleasant journey and all the best!

Response from Property: Dear customer, thank you for your review. I am very sorry that there was a little unpleasantness due to our communication problems. We can help you with several suitcases in our inn. When you checked in, you came from another inn. When we picked you up, only one of your suitcases was packed and the other was still being packed, so we helped you carry the packed suitcase first. I told you about the other suitcase. If you need our help after it is packed, you can notify us. As a result, you thought that we only helped to carry one suitcase. Due to our different nationalities, there are also deviations in our understanding of language, which led to this small misunderstanding. I am really sorry. I hope to have the opportunity to serve you again and wish you a happy life.

Response from Property: Dear friends, we sincerely thank you for your affirmation and support of our homestay during your stay. Your praise is the source of motivation for our continuous progress. We are very happy that you recognize the cleanliness of our homestay. We have always been committed to providing guests with a comfortable and warm accommodation environment. Your affirmation has made us more determined to do so. We will continue to maintain high standards of hygiene and decoration to ensure that every guest can enjoy a home-like experience. We are honored that you have praised our inn. We sincerely invite you to visit our homestay again. We look forward to providing you with better services and allowing you to spend a better time here. I wish you all the best and happiness every day!

Response from Property: Thank you very much for taking the time to share your stay experience. We take your concerns very seriously. Regarding transportation, the inn enjoys a prime location in the heart of the ancient city. This scenic road is the only road permitted by government regulations. It's a relatively flat and convenient one-minute walk from the drop-off point to the inn. Your previous route may have caused some inconvenience. We will provide clearer transportation directions during your booking and stay to ensure a smooth and convenient arrival for all guests. We have also conducted a thorough inspection of the bathroom, and all equipment and facilities are currently functioning properly. We apologize for the inconvenience caused by your delayed notification of the shower head issue during your stay. We will increase the frequency of daily inspections to ensure the facilities remain in good working order. Thank you again for your suggestions and for your appreciation of our housekeeper Ah Sheng's service and overall cleanliness. We look forward to serving you again. The entire Xunyin Guanpanjing team welcomes you home again.

Response from Property: Dear guests: Hello! Thank you for your 5-point review! Every city always has reasons for people to miss it, every season has scenery that we can’t leave behind, and every hotel has its sweet and warm memories. I hope that Xunyin will be the warmest and most unique one in your memories. ! Come back to Xunyin often and take a look. I wish you well!

Response from Property: Dear guests, the guest rooms of Xunyin Designer B&B are equipped with [King Koil mattresses, [Carnation bedding, [smart toilets from the top ten well-known brands], [smart voice systems for the whole house], [ROOMPLUS bath products], [constant hot water that is ready for use], and [branded soundproof glass]. We are very pleased to be able to bring you a good stay experience. It is a great honor for us to meet and know each other in Xunyin. We will continue to maintain our enthusiasm and make persistent efforts. We are grateful for your likes and encouragement for meeting you in the vast sea of ​​people. In the days to come, when we look back on this encounter, the memory will still be full of warmth. We look forward to meeting again in the future. Finally, I wish you and your family good health and happiness.

Response from Property: Thank you very much for choosing our accommodation and sharing this pleasant stay experience! We are very happy that you can enjoy the beautiful scenery of Lijiang Ancient Town and feel our warm service! Your good comments are the greatest encouragement to us. In the future, we will continue to improve our services and bring comfortable and beautiful travel memories to every guest. Looking forward to meeting you again in Lijiang, wishing you a happy life!

Response from Property: Dear guest, thank you very much for choosing to stay at our Xunyinguan Ancient City Panorama Hotel and taking the time to share your experience! I am glad to know that you like the design of the guest room. The large floor-to-ceiling windows can really take in the beautiful scenery of Lijiang Ancient City. I hope this adds unique memories to your journey. The hotel is located above Sifang Street, the core of the ancient city. Although you can enjoy a quiet environment and excellent views, it does bring you the inconvenience of going up and down the stairs. We are deeply sorry for this. The high altitude of Lijiang does cause physical discomfort to some guests. Next time if you need it, we suggest that you can take a taxi to the inn, which is more convenient. If you don’t mind a little climb, the unique charm of the ancient city and the characteristics of the hotel are indeed worth experiencing. Thank you again for your sincere feedback. I look forward to the opportunity to provide you with more perfect services in the future. I wish you a happy life!

Response from Property: Dear guests, Xunyin Designer B&B is located right in front of Sifang Street in Shizishan Mountain, with a view of the entire ancient city at night. The guest rooms are equipped with [Jinkeer mattress] [Carnation bedding] [Smart toilets from top ten well-known brands] [ Whole-house intelligent voice system] [ROOMPLUS bath products] [Ready-to-use constant temperature hot water] [Brand soundproof glass], we are very pleased to be able to truly bring you a good stay experience. It's a great honor that we met and got to know each other in Xunyin. We will continue to maintain our enthusiasm and keep working hard. We are grateful for your likes and encouragements because of your acquaintance in the vast sea of ​​people. In the days to come, the memory of this encounter will still be with us when we look back. I always have a warm feeling and look forward to seeing you again in the future. Finally, I wish you and your family good health and happiness.

Response from Property: Dear Xunyin family, hello! Thank you for your 5-point review! Every city always has a reason for people to miss it, every season has scenery that we can’t leave behind, and every B&B has its sweet and warm memories. I hope that Xunyin Designer B&B will be the warmest and warmest in your memories. The unique one! Come back to Xunyin often and take a look. I wish everything is well!

Response from Property: Dear Xunyin Family, Thank you so much for taking the time to share your wonderful experience! We are so thrilled to know that our staff made your stay in Lijiang so memorable. His passion to make every guest feel welcome and have fun is truly admirable, and we are glad that you experienced this during your trip. We take great pride in helping our guests explore the best of Lijiang, whether it is the lesser-known treasures or the must-see attractions. Your high praise for our itinerary arrangements and recommendations means a lot to us, and it will surely inspire Asheng and the rest of our team to keep going the extra mile. We hope that your wonderful memories of Lijiang will remain in your hearts forever, and we can't wait for you to return again for another wonderful trip!