Posted onOct 8, 2024
Guest User
Network: The network speed is very slow, the WIFI signal in the hotel room is unstable, and often needs to be reconnected; the network needs to be logged in and frequently re-logged; the network needs to be charged, and the number of ports per room is limited. 2. Odor: The room is old, the musty smell is distributed, the carpet is dirty, the smell is distributed, the smoke in the room is very heavy, the smell of the sewer is overflowing, and the room is not well ventilated. 3. Internal music sound: poor sound insulation of the walls, poor sound insulation of i doors and windows, and large air conditioning sound. 4. Air conditioning: air conditioning operation is too simple, will not be used, air conditioning music is too loud, affecting sleep, air conditioning is not cooling or heating, room air conditioning is not disinfected regularly, room air conditioning has a smell. Hot water: hot water supply for limited time, hot water temperature is too low, hot water temperature is unstable, hot water has a smell. 6. TV: TV operation is simple, will not be used, no TV program list, TV program list is wrong, TV signal is unstable, TV screen quality is not good, there is no overseas or domestic channel, paid TV charges indiscriminately. 7
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Price per night from:AU$17
Posted onSep 23, 2025|Superior Queen Room
Guest User
Guest Satisfaction Feedback from Shangkeyou Hotel (Lanzhou Zhongtianjian Plaza High-Speed Railway West Station Branch): We stayed at Shangkeyou Hotel (Lanzhou Zhongtianjian Plaza Branch) from September 13th to 17th, 2025, in a Superior King Room (Smart Room Control + Zero-Pressure Mattress + Floor-to-Ceiling Window). 201 Service: 10/10. Many thanks to the manager and front desk staff for all their assistance, including how to download the Lanzhou transit QR code and how to book the intercity train from Lanzhou West Railway Station to Lanzhou Zhongchuan Airport.
Location: 10/10: Very convenient for going to Zhongshan Bridge and the Train Head Night Market. Lanzhou West Railway Station is a 10-15 minute walk away. The bus stop is a 3-minute walk from the main gate: Lanzhou West Railway Station East Exit. Turn left after exiting the hotel; Zhongtianjian Plaza has a variety of restaurants.
Room Usage: 10/10. The bathroom has a separate shower and toilet, strong water pressure, and the water temperature is sufficient. The room provides a two-seater sofa, a single sofa, and a large desk and chair, which was very convenient for us as we needed at least two chairs in the room. The room was cleaned daily.
Rate: Approximately RMB 200. The 28-square-meter room was spacious, bright, and comfortable, ensuring a good night's sleep.
Overall, Shangkeyou Hotel (Lanzhou Zhongtianjian Plaza High-Speed Railway West Station Branch) is a small but well-equipped hotel with excellent service.
With the hotel's assistance, we successfully booked a day trip through Ctrip the day before our return to Taiwan, including Sangke Grassland, Sangke Grassland Wetland, and Labrang Monastery. The price was very reasonable, there were no hidden charges, and we had a great time.
We will recommend the hotel and Ctrip to our friends and family in Taiwan.
A little tip: The hotel only provides paper cups and disposable face towels; the bath towels are large and very absorbent.
A small suggestion: Adding a few sticky note hooks in the bathroom would be convenient for use while showering.
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Price per night from:AU$18