Lanzhou Apartments

Came to Lanzhou and booked this hotel in the central city. The staff are very enthusiastic, and the ladies at the front desk are even more welcoming and responsive to all requests within their capabilities. The hotel is very clean and the supporting facilities are OK. The only drawback is that the TV signal is poor and you can't watch online TV. The room is not very big and the hardware facilities are not good, but the service is excellent. No matter if you meet in the corridor or the elevator, they will greet you. If you need to deliver something, they will come in time. It is very convenient to eat and go shopping downstairs. You can walk to Zhongshan Bridge, Zhangye Road Pedestrian Street, and Baita Mountain.

The hotel was very nice, new and clean. Service was excellent and the staff were very helpful with our needs and in recommending places for us to visit or eat. Location was great as there were many shops and food choices around the hotel which was right inside the Old Street. Our only issue was getting our taxi / ride hailing cars to pick us / drop us off at the hotel entrance because most drivers were not aware that they can drive in through the side road.

I chose Wyndham when traveling with my children. The location is good, clean and tidy. The service is especially good. Xiao Yingzi at the front desk received us at around 12 o'clock in the middle of the night. The warm service made us feel warm. I will choose this place again next time. I hope to meet the warm and gentle Xiao Yingzi again.

I came to Lanzhou to watch Xiaolu Talk Show, and when choosing a hotel, I considered its proximity to Gansu Grand Theater and the Yellow River. Atour S Hotel meets both of these conditions. Brag: The service of the Atour hotel we stayed in this time is better than that of Atour hotels in Beijing, Shenzhen and Shanghai. It's all in the details - the day before check-in, the front desk called to inform us that the main track of Lanzhou Marathon is in front of the hotel, and whether we need to drive or go out with a car... there will be a ban on driving. After checking in, he took the initiative to introduce in detail the free midnight snack provided by the hotel. The third is that the breakfast time is provided until 11 o'clock, which is also a very long service, so that even if I don't want to get up early, I can still enjoy brunch. The key is that this breakfast is excellent in both content and taste, I can't help but comment on it. Finally, the good service of this Yaduo is not just from one employee, but from all the employees, including the 4-5 people at the front desk, the chefs in the restaurant, and the receptionists on the first floor. There are so many details. When the receptionists see guests waiting for the elevator, they will jog to get bottled water for the guests. The chefs will take the initiative to clearly introduce the types of freshly made dishes, and they will listen carefully and process the personalized requirements of different diners on the softness and hardness of the food. When I checked out, I was given local tea as a souvenir, and the housekeeper's WeChat was included in the room card... As soon as I entered the room, the front desk called to confirm whether I was satisfied with the room... There were so many things. This hotel's service system really impressed me. It exceeded my expectations and it is no exaggeration to praise it. The Yellow River is just a few steps downstairs.

The hotel has an elegant environment and is very comfortable to stay in. There is a free parking lot but not many parking spaces. The room is clean and hygienic, and the breakfast is also good. The beef noodles are delicious. Miss Wang at the front desk called early to help turn on the air conditioner. It was warm when I went in. Yogurt was given when checking in and out, and she introduced us to local special snacks. Miss Fangfang and Miss Guoguo were also very patient and enthusiastic.

Arrived at 4am on a business trip. The service was excellent and the environment was great. The room was quiet and comfortable, especially the front desk lady. The service was excellent and I will come again next time.

Absolutely five-star experience! From check-in to check-out, the whole process is impeccable! The hotel is in a central location, and the subway station and attractions are within walking distance. The front desk service is friendly and efficient, and the room type was upgraded proactively. The room design is modern, the floor-to-ceiling window has a great view, the mattress is moderately soft and hard, the shower water pressure is sufficient, and the details reflect the quality. The cleaning service is meticulous, and the daily supplies are replenished in time. The breakfast is diverse and there are many choices. The restaurant service staff is also very professional and friendly. The aromatherapy in the lobby smells good, which makes people very warm! Whether it is a business trip or a leisure vacation, this is an excellent choice, sincerely recommended!

Bring your children to participate in the Gansu Children's Spring Festival Gala. This hotel is highly recommended. The front desk service is very enthusiastic, the reception is very good, the breakfast is clean and tasty, the nutrition is rich and abundant, the room facilities are complete, the heating temperature is also in place, the space is very practical and large, the whole environment is atmospheric and upscale, five-star praise, thumbs up and recommended.

The hotel provides free transport service for hotel guests to the airport. There is a restaurant on site and food prices are reasonable. The hotel counter staff and restaurant staff are friendly and courteous. There are food and drink vending machine available on the ground floor. There is also a friendly fluffy cat welcoming guests at the reception. Will stay at the hotel in our next trip in Lanzhou.

There are no flaws in the whole process from check-in to check-out, and the details are full. The front desk service is beyond your imagination and there is nothing he can't do. He called in advance to open the windows for ventilation. The room is full of warmth and thoughtfulness, and free fruits are provided. , drinks, especially on these two rainy and cold nights, a bowl of warm winter pears, so warm, warm the body and heart. The room is clean, check-in and check-out are super fast, the room card is handed over when checking out, the front desk is very efficient high. In short: the service girls in the hotel are very good, I'm glad. Miss Xiaoyue's smile is very warm, the room is very spacious, and the hygiene is very clean! Falling in love with a city because of a hotel, I will stay in this hotel next time I come there