Hotels near Altabrisa Mall, Merida

I stayed in Residence Inn Merida for a month in January 2024. I liked the location and services. It’s very close to the Galleria Mall, Costco and a large grocery store. You can take bus R72 to Central Merida which is very convenient if you don’t have a car or don’t want to drive.The room is clean and equipped with full kitchen. The breakfast is included. The front desk staffs are also helpful. They helped us to arrange two private day trips to Maya sites and cenotes. The only thing I would recommend is to improve the quality and add more choices to the breakfast. Not many varieties of breakfast. The refrigerator is a little bit noisy at night.

The hotel is very new and is the best hotel for the entire trip. The breakfast is good, the front desk is very good, the room is better than expected, the soundproofing is very good, it is 2km away from the historical center, parking is free, there is a swimming pool on the roof, and the view is very good; the only drawback is that the toilet is designed a bit high, and a person with a height of 160 can only tiptoe 😅

I really like this old hotel, the perfect location, the Buddha and the warm service, the Mexican service is really very good. The executive floor is set, and those snacks and coffee breakfast are free. The service is really great, people can't help but tip more.

I liked the whole truth. It is a very complete hotel with a very competitive price. Breakfast I liked very much for the variety for the price I had. Very recommendable!

Horrible service! They first gave us to a room which was fine upon entering but then we saw people’s clothes and shoes. We went back to reception. She said that her colleague made mistake and gave our room away to someone else without putting in the system. She gave us another room which was smelly like hell! I asked her to change or refund. She said its the only room left and she knows its smelly and she was sorry but she couldn’t do anything. She could only put us to another room the next day. She also refused to compensate. It was midnight. We had no local sim card so had no choice but to stay. At night there was lots of noise from boiler/machine so we couldn’t sleep. It ruined our holiday. They changed us to a different room next day but refused to compensate. We had to suffer at our own cost! The location is god and the room after changed was fine. But they made us suffer for their mistake yet refused to compensate! Such a shame for a hotel to behave like this! So if you don’t want surprise or ruin your holiday, try to avoid this hotel!

Service was great we arrived almost 8pm. Be aware we did not stay at the address listed but there are 3 properties 2 mins walking to each other. We arrived at the address and there was a sign with a number to call or contact on WhatsApp. They answered quickly and came to get us and our luggage to checkin at the main building then led us to the other (3rd location). Our room room was small but clean. The pool in our building was the biggest but there was leaves inside looked unmaintained but not gross…fairly clean. There was a little “kitchen” with a fridge and microwave and coffee maker which looked like it hasn’t been used in a long time before getting to the pool…there were 2 sets of chairs at the pool. Now at the main building the complimentary continental breakfast was fruit, yogurt, granola, and coffee. The optional buffet was 190 pesos and WELL worth it many options and delicious. The main building pol was very cute and we loved the complimentary “steam bath” which is a steam room with shower heads…need to let them know 10 mins before to preheat it. They also helped arrange our excursion to cenotes which was cheaper than we saw elsewhere. We communicated thru WhatsApp no complaints I’d stay here again….we struggled with hot water often it was lukewarm but apparently that’s a thing in this area. It’s close enough to the popular area called “centro” about a 25 min walk and 10 mins to the US consulate

What a great little capsul hostel. It’s a little way from the main areas in Merida, but only a 10-15 min walk, so fine overall. The place it spotlessly clean. You get towel and bedding. The doors in the capsule lock which is great for a sense of security and they are very private. The aircon can be a bit aggressive so ask for a blanket which they have. I don’t have the waffles in the end, but I smashed the free coffee and tea ! Staff were soo very welcoming and kind to me. I would highly recommend this accommodation either for a short or long stay. Get it booked !

Walking distance to the center - 10 mins, personnel is very nice. There was one dirty towel but other than that it was clean and it met our expectations.

The pool is nice and the hotel is located a few blocks away from the main attractions in downtown. The best part of this experience was the hotel staff. They were extra helpful and kind. Always ready to help in whatever you need. The only complaint I have is the cleanliness in the room. There was dust in some parts of the room and the sheets weren't very clean. They didn't change them. Also, the pillows aren't comfortable. But the rest of the hotel is not bad at all for the price. I slept well, the ac works well. I would stay there again.

The staff has been super helpful in accommodating our requests when we asked to change the rooms and more towels. They also recommended places to visit nearby. The location is very busy: in front of the ado station you have the option to jump directly in a bus but the neighbourhood is of course what it is around a station. Very close to the market, you need to walk 20’ to the central square to find the pretty part of merida. Clean was clean, but the amenities have to be reviewed: no mirror in the room, very small sink, the window in the bathroom couldn’t be closed and there was no hairdryer.