Read genuine traveler ratings & reviews to find your perfect stay.
Posted onFeb 27, 2026
Travel Bear
I recently stayed at the Colombo Court Hotel, and while it offers good value and excellent rooms, the hospitality felt a bit rigid for a tourist.
First, the bright spots: The room itself was fantastic. It was large, impeccably clean, and featured great-quality sheets with plenty of excellent pillows. The bathroom was stocked with plush towels and quality toiletries. Since I arrived fighting a cold, the great selection of coffee and teas in the room was an absolute lifesaver.
However, the customer service left a lot to be desired. I arrived at noon after an all-night flight. Even though it's the low season and the hotel felt completely empty, the front desk rigidly enforced the 2:00 PM check-in time. They didn't even offer an early check-in for a fee. Instead, I was told I could wait out in the heat by the pool for two hours.
There was also a strange billing issue at check-in. The front desk asked me for a $43 payment, even though I had already prepaid in full. I had to firmly show them my paperwork showing the booking platform's virtual credit card payment before they backed off. They didn't bring it up again, but it felt a bit like a shakedown attempt.
Finally, my booking confirmation explicitly stated checkout was between 11:00 AM and 12:00 PM. Yet, at 11:30 AM, staff knocked on my door telling me checkout was actually at 11:00 AM. Even after showing the front desk my confirmation, they insisted their rule was 11:00 AM.
The staff was always friendly and polite, but it felt like they were serving their rulebook rather than their guests. The property is very clean but has much more of a business-traveler vibe than a welcoming tourist destination. I have another reservation here for my return leg, but I’ll be canceling it to stay somewhere else.
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Price per night from:THB 1,837
Posted onMay 6, 2026|Deluxe Double Room
Anonymous UserThe hotel is close to the sea, but buildings block the view, so you can't really see it. It's very close to the mini-train along the coast, and there are supermarkets and malls nearby, which is quite convenient. I arrived two hours early, and they allowed me to check in ahead of time. While I waited, they even offered me a glass of juice. Surprisingly, they didn't charge me the extra $3+ that I was supposed to pay on-site (I reminded the staff, but after checking, they told me it wasn't necessary). I booked a two-meal package, both buffets. The dinner selection seemed less extensive than breakfast, perhaps because fewer people booked it. A bit of a mix-up happened because I wasn't told the dining times, so I went for dinner before 7 PM. The restaurant was completely empty. Later, I saw on a screen that dinner apparently starts at 7 PM, but the staff member just let me in without explanation – which honestly gave me a very good feeling about their service. The room was spacious, and the type I booked surprisingly had two beds pushed together to form a super-king size. The soundproofing with the next room was pretty good; the people next door were playing music from check-in until after 10 PM, but I could only hear a faint sound once the street quieted down. That's acceptable. Sometimes the street noise was quite noticeable, but my tolerance for ambient street noise is higher than my tolerance for noise from neighboring rooms. The pool is on the top floor, and so is the restaurant. As an introvert, I'm not a big fan of this design. Overall, the stay was quite comfortable and offered excellent value for money.
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Price per night from:THB 1,990
Posted onApr 6, 2026
Guest User
This hotel is a newly opened five-star Marriott hotel on the Colombo waterfront.
Across the street is the Cinnamon Life at City of Dreams, a five-star hotel with a striking exterior. After much deliberation, I chose this one on the beachfront.
There's security at the porte-cochère, and a baggage check before entering the hotel.
The ground floor is lined only with sofas, and the front lobby is above.
The lobby lounge was very spacious and had a gorgeous atmosphere – truly impressive.
I arrived early, so the front desk wasn't crowded, and they upgraded my room without any special comment.
It was a room with round walls, which I love, and absolutely beautiful.
The room's interior and furniture had a more classic feel than I expected, with a large column, a spacious bed, and a large television being particularly striking.
The minibar was housed in a heavy, single-door cabinet, giving it a luxurious feel, and there were five bottles of mineral water. However, the minibar refrigerator is usually locked, so it was a shame that I couldn't chill the water.
There was welcome fruit on the table in the foreground.
Next to the entrance was a walk-in closet, and beyond that was a spacious bathroom.
The bathtub was open, but I appreciated that the toilet and shower were properly separated.
The beauty mirror was also unusually large.
Best of all was the round terrace, which offered views overlooking the beach and the city.
The hotel has two pools, both infinity pools overlooking the ocean.
The gym was in a hard-to-find location, behind a spa-like reception area.
The breakfast area was one of the largest I've seen in any hotel so far, with plenty of food, but it was crowded and difficult to find things, which was a bit tiring.
Also, there was a long line at the live kitchen, and many people, including the staff taking orders, were cutting in line, which was disappointing.
If you'd like to see a video introduction to this hotel, try searching for ”hakurepo” or the hotel name on YouTube.
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Price per night from:THB 4,361
Posted onFeb 5, 2026|Superior King Room With Ocean View
Guest User
I had a wonderful stay at this hotel, everything was perfect. The staff are incredibly kind, welcoming, and always ready to help. The reception team especially made me feel comfortable and well taken care of throughout my stay. If you’re thinking about booking, don’t hesitate! this is a great place to stay!
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Price per night from:THB 1,371
Posted onOct 28, 2025|Premier Life Cityscape View King Room
Ibrahim AzlifCinnamon Life truly lives up to its name as the City of Dreams! The facilities are world-class, offering everything you could possibly need and more. There are plenty of dining options with excellent food outlets to choose from. The gym is well-equipped and maintained, perfect for keeping up with your fitness routine during your stay.
The pool area is spotless and inviting, with attentive onsite lifeguards ensuring safety at all times. The poolside bar is a great place to relax and unwind a perfect spot to chill out after a busy day.
Cinnamon Life is more than just a hotel; it’s a full-fledged business and entertainment centre that has everything under one roof. I truly enjoyed my stay and will definitely be returning!
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Price per night from:THB 4,035
Posted onJun 10, 2026
Anonymous UserMy stay at Marine Bay Colombo was excellent overall. The hotel is located right by the sea with fantastic views. My room offered direct ocean views of the Indian Ocean, and the scenery in the mornings and evenings was absolutely stunning.
The room itself had a modern decor, felt quite new, and was very clean. The bed was comfortable, and the soundproofing was above average, which was perfectly acceptable. The bathroom was spacious enough, and all the hot water and facilities worked perfectly without any issues.
The staff were very friendly; both the front desk and housekeeping were welcoming and helpful, addressing any concerns promptly. The overall service experience was a definite plus.
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Price per night from:THB 1,619
Posted onMar 23, 2026|Standard Twin Room
Guest User
I chose this hotel for its sea view, and it's just a few hundred meters' walk to the beach. In the evening, after watching the sunset, we went to a nearby shopping mall for dinner. The front desk staff were very friendly and helped us book a taxi through the Uber platform.
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Price per night from:THB 1,743
Posted onFeb 25, 2026
EugeneShaitar
It’s quite a vibey place. The stuff was really friendly and helpful. It’s a good place to spend a couple of nights if you’re in Colombo. The breakfast was quite good with several choices available.
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Price per night from:THB 1,094
Posted onMay 30, 2026
Guest User
I had a wonderful stay at the Mount Lavinia Hotel. From the moment I arrived, everything exceeded my expectations. The service staff were exceptionally friendly, professional, and always ready to help with a smile.
The hotel environment was beautiful, clean, and very relaxing. I especially loved the garden area, the swimming pool, and the stunning beach views. Waking up to the ocean view from my room was an amazing experience. Even the washroom was well-maintained and offered a great view, which made the stay feel even more special.
What impressed me the most was the genuine hospitality of the staff. They made me feel welcome throughout my stay and paid attention to every detail to ensure my comfort.
Overall, I would rate my experience 10/10. Everything—from the location and facilities to the service and atmosphere—was simply perfect. I highly recommend this hotel to anyone looking for a relaxing and memorable stay in Sri Lanka.
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Price per night from:THB 946
Posted onMar 10, 2025
Rajaratnam Chitrangan
Amazing location and friendly staff and clean rooms. Will be a added bonus if we can have Jaffna food Available all day from lunch time till midnight. Great experianca. Well done
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Price per night from:THB 911