Hotels near Arcade Independence Square, Colombo

Let me start with a few downsides: for a five-star hotel, there was no liquid hand soap, only bar soap. The toiletries were also very basic, small plastic bottles. We had to specifically ask for bathrobes and the low-quality disposable toothbrushes. The soundproofing was terrible; every time someone knocked on the opposite door, I felt like they were knocking on ours. The good points are: we were given two bottles of cinnamon drink upon arrival, the pool is beautiful, and the gym is decent. Apparently, haircuts are free, though I didn't try it, and there's a sauna too. We paid an average of over 600, and the taxes were quite high, so the value for money wasn't great in comparison. Oh, and the service was quite slow; we had to wait 10-20 minutes even for toothbrushes.

Location is great, just beside One Galle Face Mall. Plenty of restaurants and cafes around. Beautiful sunset views (from the bar, pool, restaurant, lobby) and Galle Face opposite the road. Rooms are gorgeous and spacious. Checked in Dec 30-Jan 2 peak season. Hotel was fully booked. Waited in the lobby for my room to be ready upon check-in. Front desk said they will find me to let me know. Waited for more than an hour before I asked them again and told me that my room has been ready. Ordered some room service which took more than an hour to be delivered. Granted they told me that it may take about 50 minutes because it was peak hours. Upon delivery they told me it was comped because of the long wait. Pool, restaurant, and bar staff are all great. Very personable and accommodating. Loved the sky pool on the 31st floor. No bar but not as crowded as the main pool. Breakfast was great. A lot of choices. Asian selection is great. Pastries not so much, some didn’t seem fresh. Heard from some staff that it gets super busy from around 9 but didn’t experience any long wait. Plenty of tables to accommodate people. Overall a great experience and will definitely stay here again if I’m in Colombo.

The hotel is close to the sea, but buildings block the view, so you can't really see it. It's very close to the mini-train along the coast, and there are supermarkets and malls nearby, which is quite convenient. I arrived two hours early, and they allowed me to check in ahead of time. While I waited, they even offered me a glass of juice. Surprisingly, they didn't charge me the extra $3+ that I was supposed to pay on-site (I reminded the staff, but after checking, they told me it wasn't necessary). I booked a two-meal package, both buffets. The dinner selection seemed less extensive than breakfast, perhaps because fewer people booked it. A bit of a mix-up happened because I wasn't told the dining times, so I went for dinner before 7 PM. The restaurant was completely empty. Later, I saw on a screen that dinner apparently starts at 7 PM, but the staff member just let me in without explanation – which honestly gave me a very good feeling about their service. The room was spacious, and the type I booked surprisingly had two beds pushed together to form a super-king size. The soundproofing with the next room was pretty good; the people next door were playing music from check-in until after 10 PM, but I could only hear a faint sound once the street quieted down. That's acceptable. Sometimes the street noise was quite noticeable, but my tolerance for ambient street noise is higher than my tolerance for noise from neighboring rooms. The pool is on the top floor, and so is the restaurant. As an introvert, I'm not a big fan of this design. Overall, the stay was quite comfortable and offered excellent value for money.

The hotel is pretty good. It's clean and hygienic. The location is also very convenient, and the surroundings are relatively quiet. Plus, the staff's service is quite attentive, with multiple room checks every day. Definitely a high rating!

I stayed in the Premium City View King Room this time, and as soon as I entered, I was amazed by the spacious, bright room and exquisite decor! The room's cleanliness was impeccable, the bedding was soft and comfortable, and the city skyline at night outside the window was absolutely stunning – perfect for photos! The hotel environment is elegant and tranquil, with modern and comprehensive facilities. From high-speed Wi-Fi to the smart control panel, every detail reflects high-end quality. The service was exceptional – the front desk staff were welcoming and efficient, room service was prompt, and the concierge even thoughtfully recommended nearby restaurants and attractions. Even on a business trip, I felt the warmth of home. Whether for a business trip or a leisurely getaway, this place perfectly meets all needs. The value for money is outstanding, and I will definitely choose to stay here again next time! 📸 Attaching a few real photos, unedited, for your reference~

According to my booking, I was supposed to receive a king-size bed, but upon check-in, I was given two very small, separate beds instead. The hotel authorities failed to keep the commitment made at the time of booking. Staying and sleeping in these small beds was extremely difficult and uncomfortable for us. This kind of poor service and irresponsibility is completely unacceptable from a reputable hotel. In terms of customer service and maintaining commitments, this has been a thoroughly disappointing experience. I have no intention of ever staying at this hotel again in the future.

My stay at Radisson Hotel Colombo was very pleasant. The hotel is well-maintained, modern, and comfortable. The rooms were clean, quiet, and suitable for both business and leisure stays. Service was smooth and professional, and the staff were polite and helpful throughout the stay. The location is convenient, especially for business travelers, and the overall atmosphere felt calm and well-organized. Check-in and check-out were efficient, and room service and housekeeping met expectations. Overall, Radisson Hotel Colombo offers a reliable and comfortable stay with good service standards. Based on my experience, I would definitely consider staying here again during future visits to Colombo.

Hotel Nippon Colombo offers a decent stay with a few hits and misses. The rooms were okay — fairly clean, but could use some updating in terms of decor and maintenance. Service was polite but a bit slow at times, and certain amenities felt a little dated. That said, the food was absolutely fantastic. The restaurant really impressed us with flavorful Sri Lankan dishes and a variety of options that felt authentic and well-prepared. Whether it was breakfast or dinner, the meals consistently stood out and were the highlight of the stay.

I had a wonderful stay at the Mount Lavinia Hotel. From the moment I arrived, everything exceeded my expectations. The service staff were exceptionally friendly, professional, and always ready to help with a smile. The hotel environment was beautiful, clean, and very relaxing. I especially loved the garden area, the swimming pool, and the stunning beach views. Waking up to the ocean view from my room was an amazing experience. Even the washroom was well-maintained and offered a great view, which made the stay feel even more special. What impressed me the most was the genuine hospitality of the staff. They made me feel welcome throughout my stay and paid attention to every detail to ensure my comfort. Overall, I would rate my experience 10/10. Everything—from the location and facilities to the service and atmosphere—was simply perfect. I highly recommend this hotel to anyone looking for a relaxing and memorable stay in Sri Lanka.

Amazing location and friendly staff and clean rooms. Will be a added bonus if we can have Jaffna food Available all day from lunch time till midnight. Great experianca. Well done