GGuest UserFor a hotel priced at 11,000 yen per night, I expected the facilities to be fine. However, the water suddenly stopped while I was washing up in the evening. I called the front desk, and they told me it was due to strong winds and they didn't know when it would be fixed. Although it was restored after about an hour or two, the toilet suddenly started gushing water after the water came back on. The staff's problem-solving skills and attitude were terrible, while Ctrip customer service was surprisingly helpful. Breakfast was a fixed Japanese style, and I really couldn't stand the fish, sashimi, and pickles all morning. I asked a waiter if I could have a piece or two of bread at the next table to fill my stomach, seeing that they were eating bread. They replied that Day 1 was Japanese style, and only Day 2 was Western style with bread. If I wanted some, I would have to pay 600 yen for three slices of bread... The service staff's logic was unbelievable. Nobody gave me a choice when I checked in! I checked in at 5 am, and the only breakfast option was at 9:30 am. I should have known better than to wait for this awful breakfast.
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