"Dear Hotel Management,
I recently stayed at your hotel for two days and overall had a comfortable experience. However, I unfortunately lost a valuable item (a necklace) during my stay. I am writing this because I had some difficulty communicating smoothly with the hotel staff regarding this matter.
On the evening of the 20th, I placed my necklace on the desk and did not wear it while touring on the 21st. Thinking my companion had packed it, I only realized it was missing after checking out, and I contacted the hotel immediately.
When I called, the hotel simply stated that they checked and found nothing, without offering to contact me if it is found later.
If the hotel finds the lost item later, please contact me via email.
호텔을 사용하며 불편함은 없었습니다만 2일 동안 호텔을 사용하며 귀중품(목걸이)를 분실했습니다. 호텔 측과 원활한 소통이 되지 않아 글을 남깁니다.
20일 저녁에 책상에 목걸이를 올려두었고 착용하지 않고 21일에 관광지를 돌아다녔습니다. 일행이 목걸이를 챙겼다고 생각하여 체크아웃 이후 챙기지 않은 사실을 알게되어 바로 호텔에 연락했습니다.
호텔 측에서는 확인해본다고 하고 확인해본 결과 없다는 답변 뿐 찾게 되면 따로 연락 준다는 이야기는 받지 못했습니다.
만약 호텔측에서 분실물을 습득하면 제 이메일로 연락주시길 바랍니다.
감사합니다."
"The location is great, very close to the subway station. There's a 7-Eleven right across the street, and it's only a ten-minute walk to the main Shinsaibashi street. I've stayed here multiple times when I visit Osaka, but this time, the air conditioning in my room was as loud as a tractor and I couldn't adjust the temperature. It was either stuffy with it off or incredibly noisy with it on. It really felt like it was old and unmaintained."
"The room was a bit small; it might be fine for one person. There's no desk, but it makes up for it with its exquisite decor and location. It's less than 800 meters from Dotonbori, the heart of Osaka's downtown, yet this particular area isn't too noisy, offering a quiet escape from the hustle and bustle. The breakfast was pretty good overall too."
"The hotel is located right in front of Dotonbori Street, but it's not a noisy area. There are convenience stores like Lawson and 7-Eleven nearby. It's about a 15-minute walk (1km) from Namba Station, which is manageable when coming from the airport. The bathroom was clean. Free breakfast includes bread, drinks, and coffee. The coffee was absolutely delicious! Amenities are self-service on the first floor. You need to request new towels daily. Room cleaning is done once every three nights. The room itself is small, but having experienced even smaller rooms before, this size was acceptable."
"This is a good place to stay, not amazing. The rooms are a bit small, but they pack in everything you actually need—washer, kitchenette, microwave, decent bathroom. Location is excellent, just a few minutes from Dotonbori's action. It's clean and modern enough, but don't expect lots of space or luxury. If you want a functional base for exploring Osaka without paying a fortune, it works perfectly."
"Let me focus on the room issues here.
I rarely give low ratings to domestic B&Bs, but this one is an exception.
1. The room I was given had virtually no natural light, with an enclosed courtyard window.
2. The soundproofing in the room was extremely poor, truly terrible.
3. It's normal to pay accommodation tax, which was 400 yen per day for two people.
4. The hotel elevator is incredibly tiny; going up and down in it is very inconvenient. If thirty people have luggage, they'd have to wait.
5. The bathroom is incredibly cramped, one of the smallest I've ever seen. Don't tell me I haven't been to Japan; I stay in Japan for many days every month and have never encountered one this small. You can't even straighten your legs when using the toilet, which is quite awkward.
6. And most importantly, its distance from the subway station is simply too far. For those with a lot of luggage, it's more than a 25-minute walk."
"This was my second stay here. The first time, I had a room for two people and it was tiny. This time, I booked a triple room and they upgraded us, which made it much more spacious. The location is super convenient; it's about a 5-6 minute walk from Nihonbashi subway station. Getting to the airport is easy too, as the airport shuttle stop is just a five-minute walk away. Dotonbori is right across the street, and Shinsaibashi is within walking distance. There are also plenty of drugstores nearby for shopping, and a 7-Eleven just a short walk down the street, which is always packed and bustling. The only downside is that the hotel's washing machines are always in use. I tried to use one countless times on my first day, carrying my dirty laundry back and forth, but it was still busy even past 1 AM. I finally managed to use one at 3:30 PM the next day."
"The room entrance is small, but it has all the necessary amenities. The small kitchen is fine for boiling vegetables, but I wouldn't recommend frying steak or anything that produces a lot of smoke, as it's not well-ventilated and could make the room smell. There's a microwave and a small balcony for drying clothes. The bathroom is really tiny; you'll easily bump your head when standing up, and there's a high step. I wouldn't recommend this place for seniors, children, or pregnant women, as it's easy to trip. It's okay for two people, but any more would be very cramped. It's about a 15-minute walk to the metro station. There's a small supermarket nearby, which is convenient for buying things, and an automatic beverage vending machine downstairs."
"I've stayed here twice now. The location is excellent and it's great value for money. It's super convenient for dining and shopping nearby. While the rooms aren't huge, the price is really good, and honestly, you don't spend much time in your hotel room in Japan anyway. It's perfectly fine for a good night's sleep."
"The hotel is very close to Shinsaibashi (near Daimaru and Parco).
On the first day, after taking the Nankai Line to Namba, it was about a ten to fifteen-minute walk to the hotel.
The room's cleanliness was okay, but there was a lot of dust under the TV and in the bathroom's exhaust vent, which hadn't been cleaned.
Downstairs, there are complimentary disposable toiletries.
The soundproofing in the rooms is very poor. One night, a family from Shanghai in another room had a loud argument for two hours, which severely affected my sleep."
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9.2/10
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9.4/10
Amazing
HhetomyThe room was very quiet, and housekeeping cleaned it daily. The location is excellent, just a short walk to Shinsaibashi, and the subway station is right outside the door. Although breakfast was Japanese style, there were many options, and I thought it was even better than the breakfast at the hotel in Kyobashi.
CCharlieTripReading the many reviews before booking really paid off! The place felt incredibly clean and well-maintained. Even though it was the middle of summer, the air conditioning was fantastic – almost too cold, which was great. I had some reservations after seeing reviews about the capsules being a bit warm, but I found that turning on the internal ventilation created good airflow both inside and out, so I slept comfortably cool every night. My only minor complaint was that the common lounge area in the lobby was quite small. However, it didn't cause any major inconvenience for me personally. They also have a fridge, water dispenser, and microwave, which are all very convenient.
XXige1993Extremely satisfied with my stay! The hotel's location is super convenient, and the room was spacious, bright, and very clean. The bedding was so soft and comfortable, I slept like a baby all night. The front desk staff were incredibly warm and attentive, always ready to help with anything I needed. Breakfast was delicious and had a great variety. The facilities are excellent, offering great value for money, and I truly felt at home. I'll definitely choose this place again next time and highly recommend it!
MMaggie maiqiqiThis hotel is super conveniently located directly across from Universal Studios, less than a 2-minute walk away. There's a Sushiro and a food street nearby, along with various Lawson convenience stores. What I loved most was the self-service laundry machine; after a day out, I could wash and dry my clothes, and they came out perfectly flat. The machine even comes with detergent and fabric softener, so my clothes smelled great and felt fluffy. There's also a microwave and an ice machine, so I could heat up the sandwiches I bought for breakfast. Speaking of breakfast, it's more Japanese-style with salmon and avocado rice, plus many other options. Overall, it was fantastic!
GGuest UserThe hotel's location is truly excellent. Coming out of the north exit of Namba Station on the Nankai Line, you'll find a large plaza. Head right and you'll see two pathways. Take the one on the right, and when you reach a fork, turn right again to find the Don Quijote Sennichimae store. If you go straight left out of the pathway, cross the street, and then turn right, you'll reach the hotel. It's incredibly close to Dotonbori, Shinsaibashi, Kuromon Market, and other popular spots, making shopping and dining exceptionally convenient. Even many day tour meeting points are nearby. The hotel rooms aren't large, but they are very new and come with a full set of toiletries, so you don't need to bring anything. The price is also affordable, and I didn't even have to pay the accommodation tax! Highly recommended!
AAnonymous UserThe front desk had a staff member who spoke Chinese, which made check-in super easy. The room was spacious and well-laid out, and it's really close to the subway station! Plus, it's right next to some very upscale residential buildings in Osaka.
GGuest UserI was very satisfied with my stay this time, especially loving the room's decor. It had a warm and comfortable wooden style with soft lighting, which made it feel cozy and not cold at all. I felt incredibly relaxed in the room. I think the design and layout are brilliant. The room was clean, well-equipped, and the location was very convenient, being close to the subway station. I've already left Osaka for Kyoto, but I still miss this room a bit. If I come back to Osaka, I'd definitely choose to stay here again. I did notice the odd smell in the hallway that others mentioned in reviews, but it was bearable, and the room itself smelled pleasant. One minor point is that one of the hotel staff members, a lady, seemed a bit cold, perhaps just quiet by nature, but another lady was very enthusiastic and spoke fluent English. Despite being next to the highway, I didn't experience the noise I expected. Regarding the blackout issue mentioned in other reviews, I think you can just request a room not facing the highway. I'm currently at a hotel in Kyoto, and for some reason, it feels a bit eerie. I really miss this hotel!
AAnonymous UserThe overall experience was quite enjoyable, but what truly stood out was the exceptional location. It offered stunning views and easy access to nearby attractions, making it a perfect choice for anyone looking to explore the area. The breakfast is satisfying, offering a variety of delicious options for different tastes. With pastries, and seasonal fruits, there's something for everyone. The quality of the ingredients enhances the morning experience.
MMeituankefuThis hotel boasts an excellent location, right in the heart of the bustling Namba area, and close to Shinsaibashi and Dotonbori. The front desk features a comfortable lounge area and a water dispenser. What's more, on my floor, there was a large beverage machine offering a variety of drinks, both hot and cold. The bed was cozy and came with a TV that had decent reception. The bathroom, washbasin, and toilet were all quite spacious, and importantly, all these facilities were separated for men and women. I also discovered a prayer room available for Muslim guests, which is a very thoughtful touch. Of course, the front desk staff were incredibly polite and attentive as well.
AAnonymous UserComing from Kansai Airport, you do have to transfer a few times on the subway. However, the hotel is very close to Juso Station, about a 6-7 minute walk. Juso Station has a food street, so dining is super convenient! It's not crowded around at night, so sleeping is very, very quiet! There's a convenience store at the intersection, and Don Quijote is just across the main road! There's also Daikoku Drugstore nearby! Although breakfast is simple, it changes a bit every day, which shows a lot of thought. You'll definitely be full and satisfied! The lobby also has vending machines with beer, drinks, and ice cream! All your normal needs can be met here! Personally, I think even though the location is a little out of the way, it makes up for it in value for money, and transferring subways is still very convenient~