Read genuine traveler ratings & reviews to find your perfect stay.
Posted onApr 7, 2026
STVN
Room was clean and has a freshly cleaned smell. Always a good sign when hotels are clean. Reception staff was exceptionally friendly and helpful. She upgraded our room. The downside of the room is that some plug sockets didn’t work. There’s only a total of 3 sockets in the room. Location of the hotel is excellent. Very near the subway station and walking distance to Nanchan Street area where there’s a lot of shops. If you’re staying here, remember to come out and see the Nanchan Temple at night. The lights make the temple look magical. Best timing to see it in the evening.
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Price per night from:DKK 169
Posted onDec 26, 2025
Jacqueline, 卉杉
Xiao Liu, the inn owner, is extremely polite, helpful, friendly, and reliable. The place is very comfortable, reasonably priced, and in a great location.
All the staff were genuinely warm and welcoming. We loved the place so much and truly regretted staying for only one night. From the moment we arrived, we didn’t feel like strangers at all—it felt like being with family. Everyone treated us with sincerity and went out of their way to help. Xiao Liu patiently answered all our questions and even drove us to buy fireworks. He waited for us and later joined us to play the fireworks at night, even though we had already checked out. He kindly allowed us to leave our large luggage with him during the day, which we really appreciated.
The place is exactly as shown in the photos—no overly edited pictures with disappointing reality. Everything was authentic and exceeded our expectations.
We also enjoyed a hotpot dinner at the inn, and it was fresh and delicious. The food is truly a must-try, including their coffee. Everything was excellent, with no doubts about quality.
I sincerely hope to have the opportunity to visit Wuxi again. I will definitely recommend this place to friends and family, as well as 德福楼, the restaurant recommended by Xiao Liu. The food there is authentic, delicious, and truly represents Wuxi cuisine.
They also helped us with tickets to the Lingshan Big Buddha. Honestly, we couldn’t have asked for more—the restaurant owner assisted us with the entrance tickets, and a tour guide even drove us to Lingshan Big Buddha and guided us there, all without any extra charges. Everyone was incredibly kind and generous. If you plan to buy joss sticks and candles, there’s a shop right beside the restaurant with very reasonable prices—absolutely no regrets.
Thank you, Xiao Liu, for your outstanding hospitality. It’s such a pity we didn’t have enough time to visit your sister’s café, but we would love to visit again next time.
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Price per night from:DKK 255
Posted onSep 3, 2026|1 King Standard
MianbaofaI booked a king-size room; it was very spacious but had minimal, simple decor. The duvet felt smooth and comfortable, unlike those in other hotels that make you sweat or feel rough from repeated washing. The bed was firm and springy, which my child loved bouncing on. The canteen offered a limited variety of dishes, and the breakfast was pretty much the same both days. There's no delivery robot, so you have to go up and down yourself. The hotel is on a high floor, so waiting for the elevator can take a while. A big plus is the free parking, although spots on P2 can be tight. The location is central, making travel times to various attractions similar, but driving takes at least 20 minutes. There's a MixC mall right next to the hotel, which is convenient for dining.
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Price per night from:DKK 345
Posted onSep 3, 2026|Superior Double Room
Datouxiaomeng
I chose this hotel after reading many positive reviews on Ctrip, particularly highlighting Manager Xu Yuan's excellent service. I was fortunate enough to have Xu Yuan assist me with my check-in that evening, and indeed, his service was exceptional. From check-in to guest communication, everything was seamless. He thoroughly explained the member benefits, breakfast times, and what facilities were on each floor. I had booked two rooms, and since I was arriving late, I was concerned they might not be on the same floor. However, Xu Yuan mentioned that as soon as he saw my booking, he immediately reserved two rooms on the same floor for me – truly thoughtful service! His attentive service began even before I arrived at the hotel. The rooms were spotless, and the soundproofing was good. The high-definition TV allowed for screen casting, the shower pressure was strong, the bathroom had a wet/dry separation, and the hairdryer was powerful. The facilities were well-maintained, and the overall environment was pleasant. The hotel's proximity to Plaza 66 is also very convenient. Thumbs up to Xu Yuan's service! Five-star review!
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Price per night from:DKK 329
Posted onAug 26, 2026|2-bed Room With City View
Guest UserThe hotel was undergoing renovations during my stay, so the lobby and restaurant were temporarily relocated, which was a bit inconvenient. However, the hotel's service was excellent. The butler proactively contacted me to confirm my room preferences, and everything was perfectly set up when I entered the room. Although the restaurant was moved to a smaller area with fewer buffet options, they offered a la carte service. Dishes like eggs Benedict and scrambled eggs were beautifully plated and presented, which was fantastic!
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Price per night from:DKK 826
Posted onMay 5, 2025
Buzaijiadeliutiaofeizi
I didn't go to crowded with people on May Day and chose Wuxi to learn to ride horses. The place to learn to ride horses is a few kilometers away from the hotel, plus the Jinjiang brand, I chose here. Overall, the service is good, the environment is quiet, and travel mainly depends on taxis and driving. It is safer to order takeaways and robots will be delivered. The only downside is that the windows of the audio-visual room we booked are semi-obstructed (but there is a prompt when booking this room, I want the audio-visual room to be like this, but watching a movie is good, and the air conditioner is not stuffy), there is one, I see that there are also children with children, But the hotel does not have toothbrushes and slippers for children, I hope to prepare a small amount. Breakfast is a bit simpler, and a little more people can't keep up. But overall it is satisfactory, I will stay here next time.
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Price per night from:DKK 204
Posted onJun 7, 2026|2-bed Room With View
Mr11Rabbit
They upgraded our room, and everything else was great too. Highly recommend!
The product quality far exceeded expectations; the craftsmanship is exquisite, the materials are solid, and the details are handled with great care. Shipping was incredibly fast; I received it shortly after placing the order. The packaging was secure and intact, with no bumps or damage. The customer service staff were enthusiastic and patient, always providing timely and detailed answers to my questions. The service experience was excellent. The product works very well, is highly practical, and offers exceptional value for money—it's definitely worth the price. The entire shopping process was smooth and pleasant. I wholeheartedly recommend it to everyone and have already bookmarked the store. I'll definitely repurchase when needed again; it was a very satisfying shopping experience!
**Food & Dining Version**
The food here truly amazed me! The ingredients were fresh, portions were generous, and the dishes tasted authentic, appealing to all senses. Serving speed was fast, the restaurant environment was clean and tidy, and the tables and chairs were neatly arranged, creating a very comfortable dining atmosphere. The staff were warm and attentive, always available when called, providing thoughtful and polite service. The prices were also very reasonable, offering incredible value for money. It's suitable for both solo dining and gatherings with friends. I left feeling very satisfied. I sincerely recommend everyone to check it out; you definitely won't be disappointed. I'll be coming back often!
**Service/Accommodation Version**
The overall experience was fantastic! The environment was clean and elegant, with a sensible layout that made me feel very relaxed. The staff were professional and friendly, providing meticulous service throughout. Any requests were quickly addressed. All facilities were well-equipped and well-maintained, making them convenient and easy to use. The location was also very convenient, making travel easy. The entire process was pleasant and comfortable, exceeding my expectations in every aspect. It offers great value for money and a perfect experience. I highly recommend it to everyone and will definitely choose this place again if I get the chance!
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Price per night from:DKK 204
Posted onMar 30, 2024
Cha❤️❤️❤️❤️
I recently had the pleasure of staying at and I must say it was a delightful experience. The hotel staff was exceptionally kind, reliable, and accommodating. They went out of their way to assist me, even after I had checked out. Their level of service and responsiveness truly exceeded my expectations.
One of the key highlights for me was the hotel's cleanliness. As a parent with a crawling baby, cleanliness is of utmost importance, and I was impressed by how well-maintained and spotless the hotel was. The rooms were tidy, and the hotel provided all the necessary amenities, including clean towels, hair dryers, toothpaste, and soap.
I particularly loved the fact that our room had a balcony. It was a perfect spot to unwind in the evenings. I appreciated the option to close the curtains and enjoy the balcony while our daughter slept peacefully inside.
The hotel's location was convenient, with two nearby stations providing easy access to Shanghai. The staff even provided helpful directions and recommendations, such as the address of a nearby supermarket when we needed to buy supplies.
Despite being a smaller hotel, the quality of service surpassed my expectations. The staff's ability to communicate in English was a definite advantage for us as foreigners, making our stay even more comfortable.
In terms of dining, the food at the hotel was satisfactory, offering a regular Chinese menu. I particularly enjoyed their noodles, and the friendly service with a smile made the dining experience even more enjoyable.
Overall, I had a fantastic stay at. The combination of excellent service, cleanliness, and helpful staff made it a memorable experience. I highly recommend this hotel to anyone looking for a comfortable, reliable, and friendly place to stay.
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Price per night from:DKK 198
Posted onApr 21, 2026
X9393
This is my second time staying at the Wuxi Grand Hotel. It's an older hotel with older facilities, but the transportation is convenient and the price is affordable. Dining options are also good. Overall, I still think it's a good place to stay. I have a suggestion for the hotel, especially now that more elderly travelers are staying in hotels. For their safety, I recommend adding rooms with walk-in showers. Currently, showering in a bathtub with an overhead shower is not safe for seniors; it's difficult for them to step in and out, the tub and floor can be slippery, and there are no grab bars. This really needs improvement. Once that's addressed, I'll definitely come back to the Wuxi Grand Hotel.
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Price per night from:DKK 269
Posted onJun 1, 2025
Guest User
I always choose to stay here whenever I'm in Wuxi, and it's consistently a fantastic experience. The front desk service is excellent and attentive, the rooms are spotlessly clean, and the facilities are well-equipped. This is my absolute go-to for accommodation in Wuxi! Highly recommend!
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Price per night from:DKK 95