Aaiai0101How do I even begin to describe this hotel? It's hard to put into words. You can't say the service is bad, because for any feedback, the staff will just smile and say, 'Okay, we'll pay attention next time.'
Before I came, I read reviews saying the hygiene wasn't good. My first night's room was okay, but to my surprise, when I checked in again on Thursday and Friday, the room was really dirty. The door felt sticky, and the luggage rack was greasy. I saw the hotel's replies to other guests saying they'd do a deep clean, and this is the result.
Their attitude is: 'Okay, we'll pay attention.' Their action: none.
Facilities: I paid 5-star prices for a budget hotel room.
Hygiene: The second stay's hygiene was not good at all.
Environment: Its only redeeming quality is the decent location.
Service: The concierge service was the best in the entire hotel—everything else was lacking.
Basically, if you come to Hohhot and there are no other comparable options, you're just stuck staying here.
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