Read genuine traveler ratings & reviews to find your perfect stay.
Posted onApr 13, 2024|King Bed (Plus Sofa Bed)
Guest UserJust needed hotel for one night. Easy check, check out. Clean room, well appointed. Met all of our needs. Would recommend to others
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Price per night from:IDR 2,451,215
Posted onApr 10, 2026|2 Queen Room Fridge And Microwave
Guest UserAs a family of three, we really enjoyed our stay at the hotel, I definitely book again. Very close to shopping and highway 417. Hotel located in a very quiet area.
I should thank Mr. Soheil at Reception who was very kind and helpful. Breakfast was also very good included hot/cold meals and fluits
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Price per night from:IDR 1,710,522
Posted onMar 31, 2026|2 Double Beds
Guest UserThe room was quite comfortable, and the bedding was just right. Overall, the hotel felt pretty good. Its location, right in the heart of the city, is particularly convenient for transportation and city walks. The front desk staff were very enthusiastic, always offering warm walnut pie, which made up for the slight inconvenience of the lobby renovation. They say it'll be finished in May, and looking at the renderings, the newly renovated lobby seems promising.
There's one slightly unpleasant incident I'd like to mention. We booked a room with breakfast, and on the first morning, we went to the restaurant. After registering our room number at the entrance, the server immediately asked if we'd like coffee or tea. I asked for a double espresso, and she cheerfully arranged our seating while talking, which felt quite good. However, as our meal was nearing its end, the server presented a bill saying the coffee was an extra charge. This approach felt a bit disingenuous, and it's the first time I've encountered such a thing. I was a bit unhappy and immediately asked the server why they didn't inform us upfront when we were at the entrance. In our usual way of thinking, coffee with breakfast is perfectly normal. Seeing our displeasure, and noticing the $10 CAD tip we left on the table, the server beamed and said she would take care of the coffee bill, implying it wouldn't be charged. However, three days later, it still appeared on the bill at check-out. Although it was only $4 CAD, that's not the point. I complained about it at the front desk, and they also agreed that such a practice was inappropriate and offered to re-print the bill and refund me. I didn't want the hassle and declined. I'm only mentioning this in hopes that they won't resort to what frankly feels like a deceptive tactic in the future. Perhaps it was an individual server's action, but it ultimately affects the Hilton group's image. Because of this, I'd also like to offer a friendly tip to future guests.
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Price per night from:IDR 2,941,459
Posted onAug 25, 2025
Guest User
Great stay. Central location downtown. Comfortable bed and pillows. Felt relaxed and revitalized. Room as upgraded at check in by the receptionist so that was a bonus!
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Price per night from:IDR 4,782,535
Posted onFeb 7, 2026|Traditional Queen Room
DalingnvqingnianLooks small from the outside, but the facilities inside are great! Breakfast includes meat, eggs, and milk, and you can even get fresh waffles made to order. The room is quite spacious too. The best part is there are three types of coffee to choose from, and two bottles of mineral water are provided. The lobby also offers 24-hour hot water. P.S. You still need to bring your own toothbrush, towel, and slippers. Their shower gel and shampoo are pretty standard.
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Price per night from:IDR 1,907,685
Posted onJul 29, 2026|Fairmont Two Double Room with View
Guest UserThe hotel's location is excellent. You can walk to all the bustling streets nearby, and I could see the Parliament building right from my room. The front desk service was great. If you're driving, valet parking is available for around 60 Canadian dollars, paid at the front desk, which I believe includes the tip.
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Price per night from:IDR 4,486,790
Posted onMar 31, 2026|King Room
Guest UserLocation & Accessibility
The hotel is perfectly situated near the central business district and major transit hubs, making it ideal for both meetings and sightseeing.
Room & Amenities
The room was modern, impeccably clean, and featured high-quality bedding that ensured a restful sleep. The fitness center and pool were well-maintained with an efficient layout.
Dining & Service
The breakfast buffet offered a great variety of fresh options with prompt service. Most importantly, the staff provided professional and attentive hospitality from check-in to departure.
Verdict
A well-balanced hotel offering consistent quality and a productive environment. Highly recommended for business travelers.
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Price per night from:IDR 3,173,258
Posted onApr 15, 2025|King Room with View
Guest UserWhere to begin... first of all, when I made this booking, there was no mention whatsoever of HEAVY DUTY CONSTRUCTION beginning every day at 7 a.m. Naturally upon checking in, I'm informed that there is intense construction happening right next door. And yes, it was brutal. I also SPECIFICALLY booked this hotel because there was an option to reserve now, pay at the hotel. Here are some direct quotes from my booking confirmation email: ”You'll need to pay upon check-in at Andaz Ottawa Byward Market, by Hyatt,” ”Your payment will be handled by Andaz Ottawa Byward Market, by Hyatt,” and ”Pay at Hotel.” Sure enough, I get there, and the money's already been taken out of my credit card and I owe nothing to the hotel upon check-in. (This matters for reimbursement purposes at the company I work for.) Lastly, I was told when I checked in that housekeeping would be visiting every third day -- that was fine by me. But the very first day, I come back to my room after a long day and someone's been there, replacing towels, removing the minimal garbage in there, etc., which I was not at all prepared for given that I was advised the opposite. It made me extremely uncomfortable because all of my personal effects were left throughout the room, not expecting housekeeping given that I was advised no housekeeping would be coming until the third day. I'll be honest, that creeped me out as someone travelling alone. The staff were apologetic but I didn't find their explanation at all sufficient. (The housekeeping manager and front desk attendant completely contradicted each other.) Overall, such a chaotic stay. Oh, and, the heat in my room didn't work. Had to request a space heater... I mean, c'mon.
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Price per night from:IDR 5,160,874
Posted onMay 20, 2024
Guest User
Great place to stay nice & clean not far from downtown . Private parking and room for 3 people was big with a big kitchen. I definitely recommend . Price is also affordable.
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Price per night from:IDR 2,022,253
Posted onJul 29, 2025
Hanford
Pros: a parking lot with sufficient space (no need to book in advance). A shopping mall St Laurent is nearby. The breakfast is ok. There are 2 sockets and 2 USB-A outlet on each side of the bed. The staff are friendly in general.
Cons: A bit far away from the tourist attractions downtown (around 10 minutes drive). The coffee from the in-room coffee machine was so-so. The air-conditioner was quite noisy. The TV in my room couldn't be turned off (It went off automatically after no-signal for a while anyway). There were some paper cups for coffee but no other glass / cups in the whole room even for brushing teeth so I had to use paper cups for brushing teeth (Is it considered environmental friendly?)
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Price per night from:IDR 2,365,956