Hotels near Centretown, Ottawa

"The hotel is conveniently located in downtown, close to the Parliament. The reception staff were very accommodating, and while the hallway was a bit dark, it had a pleasant scent. Our room was clean, fresh-smelling, and the bathroom was modern and spotless. The property also offers great amenities like a gym and a game room. Overall, we truly enjoyed our stay and will definitely be coming back."

"The hotel's location is quite convenient, close to most main attractions. The downside is that upon checking out, I was informed about an extra charge, which was annoying."

"We stayed at the Lord Elgin Hotel the night before our wedding, and it was a wonderful experience. The service was impeccable, and the atmosphere was calm and pleasant, just what we needed before the big day. The valet service was quick and efficient, though it’s good to know there is a $44 charge per night. Overall, everything felt smooth and well taken care of, and we’re glad we chose to stay there for such a special moment."

"The room is spacious, tidy and clean with sufficient facilities. I really appreciate the housekeeping. The housekeeper is considerate and helpful. The breakfast is included and the variety is sufficient. I think this hotel provides good value for money with such service and breakfast at reasonable prices."

"The location has some certain distance to subway stations, but it only matters if you arrive to or depart from the hotel using transit, as you might need to walk for around 10 minutes in order to get to the hotel. However, most of the attractions (Parliament, ByWard market) are within walkable distance (less than 20 minutes) so it is not a problem for me. The room is extremely spacious with even a kitchen and a printer for this price point, and the room is clean. However, the shower blinds have some gaps which seeps water to the floor wet while showering… The staff is really nice and friendly, and the free breakfast that comes with the room is good enough (I like the sausage and the egg bites). The laundry is 24/7 and comes with complimentary laundry sheets and powder, which is a big plus. However, do note that there is a certain chance that you’ll be assigned to a first floor room, which is essentially the ground floor… One of the entrance (the one next to the parking lot) for ground floor rooms can look a little bit sketchy at night. Since my room is also next to Elgin street where people go to the pubs at night, it can get a little bit noisy, but the bed is far away from the window so it sort of cancelled the disadvantage. It would be better if the front desk asked if a ground floor room was OK before giving the room cards."

"The property was ok. But I just want to add that the bed and pillows  was horrible to sleep on .. Had an important exam the next day and couldn’t sleep at all all night .. I do not know how someone can sleep like that it was just too soft and caves in when you sleep creating an Ackward arched back that it feels so sore to sleep .. the pillows again the same too big to sleep on and all the same size .. they are good size if you want to put them behind back and watch tv but not to sleep .. Had to put towels under my head to sleep as I simply couldn’t use those pillows .. whoever’s idea is that I wonder if they tested them before using it for customers ..I wonder if they could sleep on the bed and those pillows . Good luck .. rest no complaints at all ."

"Breakfast wasn't a buffet; you had to order à la carte from the back. The breakfast area was tiny, and there were only one or two staff members responsible for seating, taking orders, clearing tables, and serving food. We waited over half an hour."

"We have stayed at Les Suites multiple times as a family, and we could not ask for a better experience every time. From the cleanliness of the rooms, kindness of the staff, amenities and location to restaurants and activities, it just ticks all of our boxes. Consistency is key :)"

"I first tried the 6-bed dorm and then this private room with a shared bathroom. Although the room is small, it has everything you need, and the experience was quite good! I'll consider staying here again next time I visit Ottawa."

"The room was quite comfortable, and the bedding was just right. Overall, the hotel felt pretty good. Its location, right in the heart of the city, is particularly convenient for transportation and city walks. The front desk staff were very enthusiastic, always offering warm walnut pie, which made up for the slight inconvenience of the lobby renovation. They say it'll be finished in May, and looking at the renderings, the newly renovated lobby seems promising. There's one slightly unpleasant incident I'd like to mention. We booked a room with breakfast, and on the first morning, we went to the restaurant. After registering our room number at the entrance, the server immediately asked if we'd like coffee or tea. I asked for a double espresso, and she cheerfully arranged our seating while talking, which felt quite good. However, as our meal was nearing its end, the server presented a bill saying the coffee was an extra charge. This approach felt a bit disingenuous, and it's the first time I've encountered such a thing. I was a bit unhappy and immediately asked the server why they didn't inform us upfront when we were at the entrance. In our usual way of thinking, coffee with breakfast is perfectly normal. Seeing our displeasure, and noticing the $10 CAD tip we left on the table, the server beamed and said she would take care of the coffee bill, implying it wouldn't be charged. However, three days later, it still appeared on the bill at check-out. Although it was only $4 CAD, that's not the point. I complained about it at the front desk, and they also agreed that such a practice was inappropriate and offered to re-print the bill and refund me. I didn't want the hassle and declined. I'm only mentioning this in hopes that they won't resort to what frankly feels like a deceptive tactic in the future. Perhaps it was an individual server's action, but it ultimately affects the Hilton group's image. Because of this, I'd also like to offer a friendly tip to future guests."