Read genuine traveler ratings & reviews to find your perfect stay.
Posted onMay 2, 2026
Camist
The location has some certain distance to subway stations, but it only matters if you arrive to or depart from the hotel using transit, as you might need to walk for around 10 minutes in order to get to the hotel. However, most of the attractions (Parliament, ByWard market) are within walkable distance (less than 20 minutes) so it is not a problem for me. The room is extremely spacious with even a kitchen and a printer for this price point, and the room is clean. However, the shower blinds have some gaps which seeps water to the floor wet while showering… The staff is really nice and friendly, and the free breakfast that comes with the room is good enough (I like the sausage and the egg bites). The laundry is 24/7 and comes with complimentary laundry sheets and powder, which is a big plus.
However, do note that there is a certain chance that you’ll be assigned to a first floor room, which is essentially the ground floor… One of the entrance (the one next to the parking lot) for ground floor rooms can look a little bit sketchy at night. Since my room is also next to Elgin street where people go to the pubs at night, it can get a little bit noisy, but the bed is far away from the window so it sort of cancelled the disadvantage. It would be better if the front desk asked if a ground floor room was OK before giving the room cards.
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Price per night from:€96
Posted onNov 26, 2025|Double Room With 1 Double Bed And Shared Bath (Double Jail Cell)
Emin GuluzadeSurprisingly Great Stay! Unique and Comfortable
I really enjoyed my stay at the Saintlo Ottawa Jail Hostel. The room was clean, comfortable, and exactly as described. The atmosphere is unique and definitely something you don’t experience at a regular hotel — in a good way!
The staff were friendly, the place felt safe, and the location was convenient for getting around Ottawa. Overall, it was a great stay and I would happily come back again.
Highly recommend
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Price per night from:€21
Posted onApr 13, 2024|King Bed (Plus Sofa Bed)
Guest UserJust needed hotel for one night. Easy check, check out. Clean room, well appointed. Met all of our needs. Would recommend to others
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Price per night from:€149
Posted onSep 28, 2025|2 Queen Room Fridge And Microwave
Guest UserEverything was great specifically the girl at the front desk was awesome, she helped us when we had a problem with the door lock of our room, we tried everything but could not open it I guess the battery was dead. She was very helpful, whenever I would visit Ottawa I would definitely like to stay at the same hotel. Her name is Navneet I want to give her 10 stars, thanks Navneet.
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Price per night from:€87
Posted onAug 25, 2025
Guest User
Great stay. Central location downtown. Comfortable bed and pillows. Felt relaxed and revitalized. Room as upgraded at check in by the receptionist so that was a bonus!
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Price per night from:€132
Posted onAug 25, 2025|Traditional Queen Room
yatsenenokWe stayed at the hotel for 6 nights, they had issues checking us in as the booking was made through trip.com which went through *******. Somehow they figured it out later.
The room was spacious, clean. They provided room services every day except for one day when they were understaffed.
Shower has only half door so be ready for some splashes. I recommend bringing your own body wash (they provide soap which is hard to wash off) and shampoo.
People who can't sleep with noise in the room, should consider their options. Air conditioning is super loud (like factory machine) , it constantly woke us up at night, there is no option to open a window instead.
Breakfasts are always the same, not a single thing changes: fried/boiled eggs, sausages, pork?cutlets, pancakes, apples, oatmeal, bread. The dining room was always overcrowded, the space should be at least twice as big. Sometimes we came and there was no food, so we had to wait for someone to come and bring food (they don't have a person there on a regular basis).
I can't say our experience was bad, but it was not great either.
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Price per night from:€87
Posted onJan 3, 2024
Alicia York-Bird
I've stayed at this hotel several times now; I enjoy how clean, quiet, and nicely decorated the suites and the hotel itself are!
The bathrooms are beautiful, very clean, and well-appointed, as are the rooms themselves.
Very pleased and will stay here again when my travels take me through this area once more.
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Price per night from:€101
Posted onMar 31, 2026
Guest User
Definitely stay again. Nice facilities and convenient location
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Price per night from:€109
Posted onApr 15, 2025
Guest User
Where to begin... first of all, when I made this booking, there was no mention whatsoever of HEAVY DUTY CONSTRUCTION beginning every day at 7 a.m. Naturally upon checking in, I'm informed that there is intense construction happening right next door. And yes, it was brutal. I also SPECIFICALLY booked this hotel because there was an option to reserve now, pay at the hotel. Here are some direct quotes from my booking confirmation email: ”You'll need to pay upon check-in at Andaz Ottawa Byward Market, by Hyatt,” ”Your payment will be handled by Andaz Ottawa Byward Market, by Hyatt,” and ”Pay at Hotel.” Sure enough, I get there, and the money's already been taken out of my credit card and I owe nothing to the hotel upon check-in. (This matters for reimbursement purposes at the company I work for.) Lastly, I was told when I checked in that housekeeping would be visiting every third day -- that was fine by me. But the very first day, I come back to my room after a long day and someone's been there, replacing towels, removing the minimal garbage in there, etc., which I was not at all prepared for given that I was advised the opposite. It made me extremely uncomfortable because all of my personal effects were left throughout the room, not expecting housekeeping given that I was advised no housekeeping would be coming until the third day. I'll be honest, that creeped me out as someone travelling alone. The staff were apologetic but I didn't find their explanation at all sufficient. (The housekeeping manager and front desk attendant completely contradicted each other.) Overall, such a chaotic stay. Oh, and, the heat in my room didn't work. Had to request a space heater... I mean, c'mon.
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Price per night from:€142
Posted onMay 20, 2024
Guest User
Great place to stay nice & clean not far from downtown . Private parking and room for 3 people was big with a big kitchen. I definitely recommend . Price is also affordable.
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Price per night from:€94