Read genuine traveler ratings & reviews to find your perfect stay.
Posted onDec 13, 2025|Family Studio
Guest UserI booked a family room for 4 people, 2 adults and 2 children. They don't allow an additional child. The location is very close to the main train station, and you can also walk to Belvedere Palace. There's a bus stop near Belvedere Palace that's much more convenient than taking the subway, as it goes directly to all the popular attractions in the Old Town, like the Musikverein, Karlskirche, Hofburg, museums, and City Hall… I only discovered this on the day we left! 😅 I bought a 48-hour transport pass, which felt like a better deal than the City Card, as the latter mainly offers discounts on attractions that you might not even use. With the transport pass, taking the train from the main station to the airport only costs 2.2 euros (half price for children). It takes 16 minutes to get to the airport, and even without the pass, it's not expensive – if I remember correctly, it's 2.9 euros. The hotel offers almost no service; it's mainly self-service. Housekeeping is supposedly every four days. Since we only stayed for 2 nights, it was acceptable, but I imagine it would be a bit uncomfortable for a longer stay.
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Price per night from:JPY 17,266
Posted onFeb 16, 2026
Mauro Suardi
Average for a 5-star hotel. The breakfast and staff were excellent, but the housekeeping and maintenance were inefficient (they left us for two days with half of the bathroom sliding door blocked; it's impossible that housekeeping didn't see it and report it before making it available). Slippers and toiletries were missing.
It's impossible to rate a 5-star hotel with 3-star service!
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Price per night from:JPY 20,435
Posted onJan 29, 2026|Standard Room
YukiLily(*´∀`*)The hotel's location is excellent! There's a bridge nearby that leads directly to the city center, and it's about a 15-minute walk to the Black Death Tower, making it very convenient for getting around.
The service and facilities are genuinely great. Check-in was fast and smooth, and the staff were very polite, making me feel comfortable from the moment I arrived. The facilities are quite comprehensive; there's a steamer for ironing clothes, and the room has a fridge stocked with still water, sparkling water, and other drinks, which are replenished during room cleaning – a thoughtful touch. Slippers are also provided, and the bathroom amenities are well-stocked.
The room size is just right. There's enough space to open a suitcase and still have room to sit and relax without feeling cramped.
A nice bonus is the JBL alarm clock in the room, which can connect via Bluetooth to play music. It's perfect for listening to music when waking up in the morning or unwinding at night.
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Price per night from:JPY 20,908
Posted onMay 5, 2026
pipimiThe listing said there was a bathtub, but my room didn't have one. The room photos also showed rooms with only a shower, so it might be that rooms are assigned randomly. If you really want a bathtub, it's probably a good idea to note it in the special requests section. The room itself was clean and comfortable, and it had a fridge. There are also lots of supermarkets nearby, which was a plus.
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Price per night from:JPY 9,957
Posted onJun 4, 2026
William ASmartments just within the walking distance from Wein Hbf, via the entrance near to Plaftorm 9,10,11 there, just next to SPAR Pronto mart. Inside the main train station you can find all you need so is very convenience. The hotel was highly with self serve register and check-in upon the arrival. However, there’s a receptionist at the front counter was very helpful, assigned the room for me adequately, truly appreciated. The room was equipped all your need just like the second home. WiFi and TV works well, except no aircon in the room, only with one small tower fan so may need to open the window during summer time. Overall is good stay. Thank you.
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Price per night from:JPY 10,360
Posted onOct 7, 2019
FEIBecause I lived in a hotel in Europe for the first time, I was accustomed to the domestic habits and did not bring slippers. As a result, the restaurant did not provide it. Without the converter, the result was not provided by the restaurant, so I bought a difference of 12.9 euros. Ok! If you live in a European hotel, you must bring the necessary items, otherwise you will have a bad point. The distance from the Schönbrunn Palace is not there, but there is no breakfast shop. We had to go to the Golden Arch in one subway station and then to the Schönbrunn Palace in the subway. The hotel is very quiet, the morning is the window, wake us up.
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Price per night from:JPY 12,252
Posted onJul 4, 2024
Guest User
The hotel is very centrally located in Vienna. The atmosphere and the staff are perfect. I would especially like to mention these very nice and friendly employees:
Mrs. Viktoria
Mr. Fabian
Mr. Alexej
Mr. Leon
Mr. Tobi.
Thank you very much and we'll be back next time!
Best wishes from Leipzig
Alexander Beresan
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Price per night from:JPY 17,502
Posted onSep 11, 2025
Guest User
The room was clean and quite spacious. Tram No. 25 is right outside the hotel, making public transport very convenient. There's also a Billa supermarket and McDonald's nearby, which makes dining options very accessible.
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Price per night from:JPY 4,659
Posted onMay 26, 2026
U38066Good design concept, with very well located apart next to the metro and trams, also with walking distance to HBF.
Superclean!
Good staff for cooking.
The big inconvenience has been that there is only one auto check-in machine and it didn't work at 14:00 when everyone was there to try to allocate. The on-line check-in works but doesn't provides any QR thoufh their text claims so (all the ten persons there had the same situation). And the rooms were finally available at 14:20, only then the machine started to delivee keys.
I will be back and hope this swlf-service peoblem no longwr exists.
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Price per night from:JPY 9,224
Posted onAug 28, 2025
Leonardo Sant Anna
Well-located apartment, with several lines within a 5-minute walk. Paid parking nearby using PAYUCA.
The small apartment had a slightly uncomfortable bed, but the bathroom had excellent shower pressure and temperature.
We were slightly inconvenienced upon arrival because the room we had been assigned smelled of cigarette smoke, even though smoking is prohibited. The cleaning staff was going to clean it again, but we asked if we could move. They immediately moved us to a slightly smaller room, but we were better served.
The kitchen in the new room didn't work; one burner wasn't working, and the other was even broken.
But since we had already moved in and only noticed it late at night, we didn't want to ask them again. There was no Wi-Fi.
The staff was very friendly and quick.
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Price per night from:JPY 7,734