Ibis Styles Hotel (Kunming Nanping Pedestrian Street) Reviews
Ibis Styles Hotel (Kunming Nanping Pedestrian Street)
6F, Green Island Business Center, No. 418 Qingnian Road, Wuhua District, Kunming, Yunnan, ChinaSee Hotel Details
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1 night
Guest Reviews
9.5/10
Outstanding
3151 review
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Verified reviews
Location9.5
Amenities9.4
Service9.6
Cleanliness9.6
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All reviews(3151)
Positive reviews(3119)
Reviews with photos/video(923)
Delicious breakfast(450)
Easy to get around(369)
Friendly front desk staff(313)
Convenient for shopping(306)
Located downtown(163)
Awesome gym(37)
Has play area for children(17)
Negative reviews(32)
TrueVagabond
Business 2-bed Room
Stayed in Aug 2025
Business traveler
49 review
10/10
Outstanding
Posted on Sep 29, 2025
I stayed here for two nights in order to fly out. The service at this hotel was exceptional, and the room was clean, bright and value for money. On check in day the lady at the reception miss Xu even accompanied us to look at the rooms available as we had requested a very quiet room. The hotel breakfast was exceptional for the money paid even the food served was relatively simple fare. Everything was tasty and well prepared. We asked for late check out as our flight was in the evening and the receptionist very kindly accommodated. The hotel is very near Nan qiang road and Nanping road ,,,both pedestrian walking streets so we were really pleased. I stayed at a nearby hotel before and had to pay about 60 percent more. So well done !
Response from Property: Dear Guest,Thank you so much for choosing our hotel and leaving such a detailed and positive review! Your recognition of our service, clean rooms, and great value for money—along with your praise for Ms. Xu who accompanied you to select a quiet room, the quality of our breakfast, and the late check-out arrangement—has all been conveyed to our team. This will be a key motivation for us to keep improving our services.We are also delighted that our hotel's proximity to Nanqiang Road and Nanping Road (both pedestrian streets) made your trips convenient. Compared to other nearby hotels, providing guests with cost-effective stays has always been our goal, and your approval is the greatest encouragement for us.We look forward to welcoming you back in the future. We will continue to deliver quality service and create a comfortable, thoughtful accommodation experience for you!
Guest User
Business Queen Room
Stayed in Aug 2025
Couple
2 review
10/10
Outstanding
Posted on Sep 25, 2025
Staff is very friendly and are approachable for support. They go out of their ways to help us. I was not feeling well on check out date and they allowed a space for me to rest and provided a hot drink for me. Extended check out time was allowed for 2 hours. Breakfast is great with variety of nice food and fruits, hot tasty noodles and cooked vegetables in addition to soya drink and salad and toast. My request for high floor quiet room was granted. Will stay again in future.
Response from Property: Thank you very much for taking the precious time to share this warm check-in experience. Your recognition is a great encouragement to us!We have always been committed to providing thoughtful services for every guest. We are sincerely happy to hear that the team's care can make you feel care when you feel unwell, and the needs of quiet rooms on high floors and late check-out are met. At the same time, it is an honor that the rich categories of breakfast can be loved by you. From hot noodles to fresh vegetables and fruits, we have been working hard to improve the dining experience in detail.I look forward to welcoming you again in the near future and continuing to write a comfortable and pleasant stay for you!If you plan to return to check in next time, you need me to help you note "prefer quiet rooms on high floors" in advance or confirm the serving time of breakfast specialties. Just let me know at any time.
Yuheng
Superior Queen Room
Stayed in Aug 2025
Solo traveler
2 review
10/10
Outstanding
Posted on Sep 24, 2025
My recent stay at the Ibis Styles Hotel in Kunming was a great experience. Affordable price point, outstanding service, remarkable comfort, and thoughtful attention to detail.
First and foremost, the room was impressive. It was surprisingly spacious, very clean, and extremely comfortable. It provided a perfect sanctuary to relax after a day of exploring the city.
What truly made this stay memorable, however, was the incredible staff. I have to give a special shout-out to Ms. Wan at the front desk. I arrived very late on my first night, tired from the journey. Instead of a rushed check-in, Ms. Wan was exceptionally patient, warm, and thorough. She took the time to give me a helpful introduction to the hotel's surroundings, and as a wonderful welcome gesture, she even kindly upgraded my room! This first interaction set a fantastic tone for my entire visit.
The kindness didn't stop there. The rest of the staff continued this high standard of service. I tend to drink a lot of water, and they quickly noticed this. Instead of the standard two bottles per day, the housekeeping team consistently left six bottles of water in my room without me ever having to ask. It’s this level of proactive and thoughtful service that shows they genuinely care about their guests' comfort.
Every staff member I encountered was friendly and had a positive attitude. The combination of a great room and a team that goes above and beyond makes this hotel a true gem in Kunming.
I would not hesitate to recommend this hotel to anyone visiting the area. It offers incredible value for money, and I will definitely choose to stay here again on my next trip to Kunming. Thank you to the entire team, especially Ms. Wan, for making my stay so pleasant!
Response from Property: Dear Guest, Thank you so much for taking the time to share such a detailed and heartwarming review of your stay at Ibis Styles Hotel Kunming. We are absolutely thrilled to hear that your experience with us was so memorable and that we could be a part of your wonderful trip to Kunming. Your kind words about the hotel—from the affordable price, spacious and clean rooms to the thoughtful details—mean the world to our entire team. It is our greatest goal to provide a comfortable "sanctuary" for every guest after their day of exploring, and we are delighted we succeeded for you. We were particularly touched by your special mention of Ms. Wan and the housekeeping team. We have already shared your praise with Ms. Wan, and she was overjoyed to learn that her patience and warm welcome made such a positive first impression on you. The housekeeping team also takes great pride in anticipating guests' needs, so hearing that their extra bottles of water made you feel cared for has made their day. Thank you again for your generous recommendation and for choosing to stay with us. We are already looking forward to welcoming you back to our hotel on your next trip to Kunming! Warm regards,The Team at Ibis Styles Hotel Kunming
Julia
Superior 2-bed Room
Stayed in Aug 2025
Couple
3 review
10/10
Outstanding
Posted on Sep 22, 2025
Great location, extensive breakfast buffet and staffs are every attentive. Very good water pressure in shower.
Response from Property: Thank you so much for your wonderful review! We’re thrilled to hear you were satisfied with our prime location, extensive breakfast buffet, and the attentive service from our staff. We also take pride in ensuring essential comforts like good shower water pressure for a pleasant stay. We’re already looking forward to welcoming you back soon!
Eduardo112
Superior Queen Room
Stayed in Aug 2025
Couple
8 review
9.0/10
Great
Posted on Sep 19, 2025
Nice helpful service, they upgraded us to a room with window. Service and cleanliness were good. Location is centric and relatively convenient. Could not connect to wifi most of the time. Room layout is not the best if you share the room with someone else, as there’s little privacy between toilet and bedroom.
Response from Property: Dear Guest, Thank you for taking the time to share your feedback with us. We’re delighted to hear that you appreciated our helpful service, the room upgrade, and the cleanliness of the hotel. We’re also glad that our central location made your stay convenient. We sincerely apologize for the inconvenience you experienced with the Wi-Fi connection and the room layout. Your comments have been shared with our technical and management teams, and we will work on improving these aspects to ensure a more comfortable stay for our guests in the future. We hope to have the opportunity to welcome you back and provide you with an even better experience next time.
S_Hii
Business Queen Room
Stayed in Aug 2025
Family
11 review
10/10
Outstanding
Posted on Sep 9, 2025
The hotel staff is very friendly and helpful, I arrived earlier and they arranged a ready room for me to check-in so I can rest due to an overnight flight.
They also recommend a few tourist hotspot and local food.
The location is very near the metro station, easy access to/from Kunming airport and hi speed train stations to other city.
I didn't use any car hailing app to navigate around. Purely just walk around with the help of the Baidu map.
Response from Property: Dear Guest, thank you very much for choosing our hotel and sharing your pleasant stay experience!We are deeply honored that our staff could promptly arrange a room for you to rest upon your early arrival after the overnight flight, and also recommend local attractions and delicious food to you. Meanwhile, we are glad that the hotel's convenient location and Baidu Maps helped you travel around Kunming easily.We look forward to welcoming you again in the near future. Wish you a happy life!
Guest User
Business Queen Room
Stayed in Jul 2025
Solo traveler
2 review
10/10
Outstanding
Posted on Sep 4, 2025
I accidentally misplaced a laundry bag while doing my laundry. It was a souvenir I'd brought from my previous hotel and something I was quite fond of. The staff offered to check the security cameras for me, but I told them it wasn't worth the hassle for something of such little value. To my surprise, they called me that afternoon to inform me they had found the laundry bag – what a wonderful surprise! The hotel's service was outstanding, and the breakfast restaurant had a lovely ambiance. Photos included!
Original TextTranslated by Google
Response from Property: Thank you so much for your high praise and thoughtful sharing! We are truly delighted to have been able to help you find your beloved laundry bag, thanks to the dedicated and responsible staff. We are incredibly grateful for your recognition! We have also meticulously crafted the breakfast room, hoping to provide you with a comfortable and enjoyable dining experience. If you have any requests next time, please let us know and we will do our best to meet them. We look forward to seeing you again and wish you a happy life!
Cacacajiang
Superior Queen Room
Stayed in Jul 2025
Family
2 review
10/10
Outstanding
Posted on Sep 1, 2025
The location is incredibly convenient, with several nearby attractions within walking distance. If you're feeling a bit lazy, shared electric scooters are available right downstairs. The rooms are new, clean, and spacious. A special shout-out to the public amenities; the washing machines/dryers and children's play facilities are both very practical and convenient. They even provide special children's slippers, toiletries, and storybooks, making it perfect for a short family trip. The staff are incredibly attentive and always promptly assist with any issues. Overall, a very pleasant experience.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for taking the time to share this pleasant stay experience! We are sincerely happy to see that you recognize the location of the hotel - whether it is the convenience of being able to walk to the attractions, or the flexible options brought by the shared electric vehicles downstairs, these are the thoughtful assistance we hope to provide for guests' travel. You mentioned that the room is new and clean, with ample space, and the washing machine and dryer and children's play facilities in the public space make the journey more comfortable. This is exactly our original intention to create a family-friendly hotel. The specially prepared children's slippers, toiletries and picture books come in handy, which makes us feel that all our efforts are worthwhile. It is our duty as a staff to solve your problem as soon as possible, and it is the greatest encouragement to the team to receive your "thoughtful" evaluation. We have shared your affirmation with all employees, and everyone is very encouraged.
HelloRach
Business Queen Room
Stayed in Jul 2025
Couple
10 review
7.5/10
Posted on Aug 26, 2025
We stayed here for two nights.
The location is super convenient, close to Kunming Old Street. The hotel even reached out before our stay to check our arrival time, which was a nice touch. The staff were generally pretty good.
The downside is that the room feels a bit old, and there’s usually a long wait for the lift since there’s only one accessible.
Response from Property: Thank you for your review. We're glad you enjoyed the convenient location near Kunming Old Street.We sincerely apologize for the inconvenience caused by the single lift’s long waiting time—these are areas we’re committed to addressing. Thank you again for your feedback, and we’d love to have you stay with us again in the future.
KC33
Business Queen Room
Stayed in Jul 2025
Couple
7 review
9.5/10
Amazing
Posted on Aug 18, 2025
Great Service from staff helping us to order food as we can’t get out bec of the wet weather & arranging transport 👍🏻
Response from Property: Thank you so much for your kind words! We're really glad our staff could help make things easier for you during the wet weather—whether it's assisting with food orders or arranging transport, ensuring our guests have a smooth experience is always our top priority. We hope the rain eases up soon, but whenever you need us, we're here to help. Looking forward to serving you again! 😊
Terence
Business Queen Room
Stayed in Jul 2025
Couple
4 review
10/10
Outstanding
Posted on Aug 18, 2025
Friendly, patient, courteous and very helpful staff. (helped us setup phone so we can make food orders)
Response from Property: Thank you for your wonderful feedback! We’re thrilled to hear our staff were able to assist you with setting up your phone for food orders—being friendly, patient, and helpful is something we always strive for, so it means a lot to know they made a difference. We hope your food order went smoothly, and we look forward to serving you again with the same care. 😊
Rachel Jiangg
Superior 2-bed Room
Stayed in Jul 2025
Family
3 review
10/10
Outstanding
Posted on Aug 5, 2025
This hotel is very family friendly with breakfast, laundry serious and play area of kids. Great for kids for kids. Also, the location is in center of everything. Would highly recommend.
Response from Property: Thank you very much for your recognition and recommendation of our hotel! We are honored to have provided you and your family with a warm and friendly stay. We are committed to creating a family-friendly environment, from providing nutritious breakfasts, convenient laundry services, to a dedicated play area for children, ensuring that every member of the family feels comfortable and convenient. Our central location makes exploring the surrounding area easy, and we are delighted that you were satisfied. We look forward to welcoming you and your family back in the future and creating many more wonderful memories!
Diep Joy Pham
Superior Queen Room
Stayed in Aug 2025
Traveling with friends
2 review
10/10
Outstanding
Posted on Sep 4, 2025
Very good stay, the staffs friendly, location is very good to explore Kunming
Response from Property: Thank you so much for your great review! We’re thrilled to hear you had a very good stay with us, and it means a lot that you were satisfied with our friendly staff and the convenient location for exploring Kunming. We truly hope to welcome you back again soon for another wonderful experience in this beautiful city!
。daring W
Business Queen Room
Stayed in Jun 2025
Family
26 review
10/10
Outstanding
Posted on Jul 20, 2025
The hotel is excellently located, within walking distance to several pedestrian streets, including Kunming Old Street. Public transport options nearby are also very convenient. The hotel offers a full range of amenities, such as a laundry room, fitness center, and children's play area. The bathrooms feature a practical wet/dry separation. What really stood out was the staff – everyone was incredibly friendly and helpful, even assisting with laundry. Overall, it was a truly great experience. Attaching a few travel photos! 😄
Original TextTranslated by Google
Response from Property: 尊敬的賓客,非常感謝您對我們酒店的認可和細緻的好評!😊 能為您的昆明之行提供便利舒適的住宿體驗,我們深感榮幸。酒店地處核心位置,步行可達昆明老街等熱門商圈,周邊交通便捷,就是希望讓您的出行更省心;完善的洗衣房、健身房和小童娛樂設施,也是為了滿足不同賓客的需求,乾濕分離的洗漱空間更是注重您的居住舒適度。我們始終相信,優質的服務源於每一位員工的用心,能聽到他們主動為您提供洗衣等貼心幫助,讓您感受到温暖,這是對我們最大的肯定。期待您下次再來昆明,繼續選擇我們,探索更多春城美景呀!
Nuntaporn
Superior Queen Room
Stayed in Jun 2025
Family
3 review
10/10
Outstanding
Posted on Jul 28, 2025
Great location, near shopping areas and many restaurants nearby. Excellent services of staffs
Response from Property: 太感謝您這麼細緻的誇獎啦!聽到您説位置方便、員工服務也讓您滿意,我們心裏都暖暖的~咱們酒店離購物區和餐廳近,就是希望您出門逛街吃飯都省事兒;員工們平時也總想着怎麼能讓客人更舒心。要是之後想去哪家餐廳,或者想知道購物區有沒有什麼活動,隨時來前台問我們呀,一定給您講清楚!