Hampton by Hilton Hotels in Kunming

A delightful surprise from check-in to check-out! Absolutely five stars! This was our first stop in Yunnan with my family from Shanghai, and it left a truly lasting impression. Highly recommend it to everyone! Our room was spotless and odorless, and they even prepared a humidifier for us in advance, which was a thoughtful touch. The hotel facilities are incredibly new and comprehensive – even the gym equipment was impeccably maintained. Before bed, they brought us a complimentary sweet soup, and we could relax with a cup of tea on the cozy window-side sofa. The comfort level was absolutely top-notch. They offer free laundry facilities and a gym, complete with dryers – no need to worry about anything. Yesterday, we were in a rush to head out, and a lovely staff member from housekeeping even helped us wash, dry, and return our clothes to our room. That was such a heartwarming and incredibly helpful gesture! The hotel also organized many complimentary family-friendly activities. We took our kids to experience an intangible cultural heritage lacquer fan DIY workshop, which was truly meaningful and a lot of fun. The location is absolutely fantastic! It's just a 3-minute walk to a lively snack street, and directly opposite The Mixc City, making it super convenient for dining, entertainment, and outings with the kids. No need to rush for transportation early in the morning, and it's incredibly easy to pop back to the hotel when you're tired from exploring. Breakfast was another highlight! The buffet was overflowing with hot dishes, freshly brewed coffee, and an abundance of fresh-cut fruits, plus a great selection of local specialties. With so much variety, we never got bored trying new things every day. But the absolute standout was the service. The front desk staff proactively helped with our luggage and offered weather reminders. I casually mentioned needing a charging cable, and it was delivered to our room within minutes! Their service was thoughtful and attentive without ever feeling intrusive. As it was our first time in Yunnan, I was a bit lost on planning our itinerary. The front desk staff patiently shared their recommendations and helped us organize our chaotic plans, making everything much clearer. Huge thumbs up to her! We'll definitely choose this hotel again when we return to this city!

I think this brand is very good. I choose this brand for traveling and playing in various places throughout the year. I have been to this hotel in Kunming several times. The ladies at the front desk are warm and hospitable. They always upgrade my room type. The thoughtful service is impressive. I will still choose this hotel next time I come to Kunming, and I will also recommend my friends to stay in this hotel. A good stay is often some small details. I like the service attitude of Huanpeng very much. The location here is good, the transportation is convenient, the room is comfortable and hygienic, and I especially like the pillows of the hotel. It is very comfortable to sleep. The waiter is willing to provide various help. The girl is very enthusiastic and deserves praise👍

I'm extremely satisfied, and the value for money is incredible. The biggest advantage is the excellent location. It's a 10-minute walk to the Old Street, a 10-minute bike ride to Green Lake, and a half-hour taxi ride to the Zoo and Haigeng Park. It's truly convenient to get around. The room was also very new. Although small, it was immaculately clean, with a well-designed circulation. The service was also excellent. Every staff member we encountered greeted us and said goodbye. The laundry room was staffed 24 hours a day, helping with laundry, drying, and delivery to our rooms. The breakfast was small, but comprehensive, and the food was delicious, with takeout boxes available upon request.

This stay far exceeded our expectations! The front desk lady was very welcoming and provided excellent service. The room had a fantastic view of the city at night, the facilities were very new, and the bathroom had a well-designed dry and wet area. The breakfast was varied and delicious, and the value for money was incredible! We chose this hotel for our family trip, and it was a truly great choice! The cleanliness was impeccable. I highly recommend it to families!

Hilton is a hotel group renowned for its highly detailed brand segmentation. I've personally experienced the ultra-luxury Waldorf Astoria in London, the upscale Conrad in Chongqing, numerous standard Hiltons in various tourist cities, and frequently stayed at mid-tier brands like DoubleTree, Hampton, and Home2 Suites. However, looking at the past three to four years, these established hotel groups, often segmented based on Western conventions, are gradually losing favor among young Chinese consumers. Even for myself, after experiencing a wide array of luxury hotels over the past 20-30 years, I now find myself resonating more with Huazhu Group's approach to cater to Chinese consumers, which prioritizes simplicity and practicality. In fact, I've noticed that these European and American chain hotels are being compelled by domestic consumers to adapt and improve. For instance, this recently opened Hampton Inn near Kunming South Railway Station has started offering free self-service laundry facilities, providing four bottles of mineral water per room, welcome fruits, and convenient amenities like mouthwash and dental floss sticks. They've also adjusted their pricing to a more competitive level. This is definitely the right approach – truly acknowledging and valuing consumer needs. It's about humbling themselves to meet demand, which is how you make money! Being stuck-up like before simply won't cut it anymore.😁 First, let's talk about the drawbacks: 1️⃣ A lack of truly family-friendly rooms. By this, I mean spacious rooms that could comfortably accommodate at least one king-size bed (1.8m+) and one single bed (1.2m+). 2️⃣ Regarding the bedding, the pillows were a significant drawback. The duvet itself was fine, but its thickness wasn't adjusted according to the weather. 3️⃣ The water flow and pressure from the showerhead were slightly weak. 4️⃣ Many switches and devices emitted light, which isn't ideal for someone like me who prefers a completely dark sleeping environment. Overall, these are minor issues, and most other aspects were well-executed. However, there are quite a few positives, making it an excellent choice for this area, near Chenggong University Town and Kunming South Railway Station. 👍 1️⃣ Excellent location! For families on vacation, after arriving by high-speed rail, you typically want to get to your hotel and refresh quickly. This hotel is only a 5-minute drive from Kunming South Railway Station, or about a 20-minute walk. 2️⃣ The rooms are clean and hygienic, with good soundproofing ensuring no noise disturbance. Most importantly, the blackout curtains are very effective. 3️⃣ Service is also excellent! The front desk staff are friendly and welcoming. Common personal care items are available for self-collection (the mouthwash was particularly useful for me). There's a free gym and laundry room on the third floor, and when I called to request slippers and an extra blanket, they were delivered very quickly. 4️⃣ Breakfast is quite good for a Hilton mid-to-lower tier brand. They even offer local Yunnan specialties like rice noodles (Mixian) and 'Ersi' (rice cake strips), which taste delicious. 5️⃣ The bathroom is completely partitioned from the sleeping area. Although it doesn't have a solid wall, the glass used is opaque. The bathroom features a good wet-dry separation and is quite spacious; in fact, it feels somewhat roomier than the sleeping area itself. 6️⃣ The hotel is surrounded by the university town's food street, so if you're feeling lazy to venture far, dining options are readily available. It's also not far from the Dounan Flower Market, making it convenient to pick up a large bouquet of fresh flowers before your departure. The hotel also offers a thoughtful shuttle service to Kunming South Railway Station, which can be arranged by booking in advance. Overall, it certainly lives up to the Hilton brand!