The Luxe By Infinitum by times 8

The Luxe By Infinitum by times 8 Reviews

The Luxe By Infinitum by times 8

Chow Kit, Kuala LumpurSee Hotel Details
The Luxe By Infinitum by times 8
The Luxe By Infinitum by times 8The Luxe By Infinitum by times 8The Luxe By Infinitum by times 8
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1 night

Guest Reviews

7.6/10
Good
26 review
Verified reviews
Location8.3
Amenities7.6
Service7.6
Cleanliness7.1
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All reviews(26)
Positive reviews(23)
Reviews with photos/video(10)
Awesome stay(5)
Great swimming pool(5)
Great location(5)
Negative reviews(3)
Guest User
Borderless Pool Superior King Room (Balcony)
Stayed in Nov 2024
Couple
69 review
6.5/10
Posted on Dec 31, 2024
From perspective, this place needs to offer more professional services in matters of providing potential customers with clean dishes and towels, toilet papers and do forth. The apartment is nice, but as I mentioned previously these small details should be attended. The cleaner should wash the dishes properly while did not happen in our case.
Anonymous User
Standard City View Loft
Stayed in Sep 2024
Traveling with friends
1 review
8.0/10
Very Good
Posted on Oct 21, 2024
everything good
Response from Property: Thank you very much for your evaluation. We will continue to work hard
Stace-lace
Exquisite City View Loft
Stayed in Nov 2024
Family
11 review
5.0/10
Posted on Dec 24, 2024
Great location but not as clean as expected and service is no existent. Great views
Deezool
Borderless Pool Superior King Room (Balcony)
Stayed in Sep 2024
Solo traveler
8 review
10/10
Outstanding
Posted on Jan 15, 2025
My fav place whenever i travel to KL..very homely,easy access to the apartment as well as to go places of interest!
Taisiia
Borderless Swimming Pool Minimalist King Room
Stayed in Feb 2024
Solo traveler
3 review
6.0/10
Posted on Apr 6, 2024
The first difficulty was finding how to register. There is only security at the reception. The phone number specified during booking does not answer. I had to look for a long time to find a way to contact the manager and get into the apartment. The apartment smelled horribly of sewage. and in general there was this stench in the whole building, then throughout the day I smelled so bad, it was terrible. the neighbors were very noisy and there was no one on staff who could resolve such situations at night. The rules also do not state that making noise at night is prohibited. it was a terrible experience, I don't recommend it I couldn’t use the shower, it didn’t work The only advantages are the location and the presence of a washing machine
Response from Property: Thank you for your question. We have already provided feedback to the property management regarding the issue and have also carried out deodorization work on all rooms. The issue has been improved and is being further followed up. Thank you again for your feedback. We are working very hard to ensure your satisfaction. We look forward to your next visit!
Junior SanchO
Borderless Pool Superior King Room (Balcony)
Stayed in Oct 2024
Couple
2 review
9.0/10
Great
Posted on Feb 6, 2025
I enjoyed whole trip and the hotel
Guest User
Borderless Pool Superior King Room (Balcony)
Stayed in Mar 2024
Couple
6 review
10/10
Outstanding
Posted on Jul 15, 2024
Very clean and new!!
Response from Property: Thank you very much for your evaluation. We will continue to work hard
Natasha00
Borderless Swimming Pool Minimalist King Room
Stayed in Mar 2024
Traveling with friends
1 review
10/10
Outstanding
Posted on Apr 14, 2024
So nice this place 😊
Response from Property: Thank you very much for sharing your experience. We are working very hard to ensure your satisfaction. Thank you for your sharing, and we will continue to work hard to provide you with better and cleaner rooms and services. We look forward to your next visit!
Guest User
Borderless Swimming Pool Minimalist King Room
Stayed in Nov 2024
Couple
1 review
5.5/10
Posted on Dec 22, 2024
Good day. The pool is what you should book for. The bathroom door needs to be fixed, it doesn't close completely, which is inconvenient. Plus, it needs to be stocked with liquid soap and shampoo. (Unfortunately, what was there either didn't have a working dispenser or wasn't there at all). Plus, at least do some cleaning every other day, at least throw out the trash. The staff tried to resolve all the issues that arose during the process, if it was within their competence.
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Iuliia Ko
Borderless Pool Superior King Room (Balcony)
Stayed in Nov 2024
Couple
22 review
9.5/10
Amazing
Posted on Dec 15, 2024
The location is great, shops and cafes are nearby. The center is 20 minutes walk away. The pool and the view from the window are simply mesmerizing.
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Guest User
Borderless Swimming Pool Minimalist King Room
Stayed in Apr 2024
Solo traveler
2 review
10/10
Outstanding
Posted on May 14, 2024
After reading the reviews, I was brave enough to try it. It may have been improved. There were no problems. It was a very exquisite cottage. It is rare to find a homestay with a swimming pool. The swimming pool is really good, like a local specialty. The price-performance ratio is also good👍👍
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Response from Property: Thank you very much for sharing your experience. We have worked very hard to provide you with satisfaction. Thank you for sharing. We will continue to work hard to provide you with better and cleaner rooms and services. We look forward to your next visit!
Wudidemeirenlei
Borderless Pool Superior King Room (Balcony)
Stayed in Apr 2024
Solo traveler
10 review
4.0/10
Posted on May 5, 2024
The toilet has a strong odor, and the bedroom is full of odor. It feels like sleeping in the toilet at night. The toilet is completely unbearable, and the smell is super strong. The sanitary environment is also average. The bathroom was blocked on the first day of moving in, and it was not very smooth even after someone came to fix it. Although the swimming pool has a view, the water is not very clean, and there are quite a lot of people. It is difficult to wait for the elevator. The sound insulation is very poor. The service is OK and they will respond in time.
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Response from Property: Thank you for your questions. We have reported the relevant issues to the property management and have also deodorized all rooms. The problem has been improved and we are following up. Thank you again for your feedback. We are working very hard and are just for you. Very satisfied and looking forward to your visit again!
Anonymous User
Borderless Pool Superior King Room (Balcony)
Stayed in Mar 2024
Couple
18 review
7.0/10
Posted on Apr 19, 2024
The room is clean and tidy. You can take pictures at the swimming pool upstairs (twin towers). The swimming pool is relatively small. However, the sewerage of the whole building is not well handled. There is a strong smell of stinky ditch in the room and the corridor.
Original TextTranslated by Google
Response from Property: Thank you for your questions. We have reported the relevant issues to the property management and have also deodorized all rooms. The problem has been improved and we are following up. Thank you again for your feedback. We are working very hard and are just for you. Very satisfied and looking forward to your visit again!
Guest User
Borderless Swimming Pool Minimalist King Room
Stayed in Feb 2024
Couple
9 review
10/10
Outstanding
Posted on Mar 27, 2024
Everything is great! Even better than in the photo, there is a machine and powder, a kettle, mugs, a huge swimming pool on the 35th floor, a hall, a cafe. Everything is clean, the pastels and towels smell fresh. Upon check-in, they gave step-by-step instructions on how and what to find, where to get the key, etc. The only thing is that you need to write to them in advance so that everything is sent. Overall I liked it Of the minuses: water collects heavily in the shower and takes a long time to drain. And the window above the front door needs to be closed if you don’t want all the smells from the corridor and from the neighbors to be in your room.
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Response from Property: Thank you very much for sharing your experience, the issues you raised, we will improve as soon as possible to provide you with a better, cleaner room and service, very diligently, just for your satisfaction, looking forward to your next visit!
Guest User
Borderless Swimming Pool Minimalist King Room
Stayed in Feb 2024
Solo traveler
15 review
7.0/10
Posted on Mar 27, 2024
The reviews on Ctrip seem unreliable. I decided to book this hotel based on the reviews. It is no exaggeration to say that I felt like I slept in a dry toilet all night, because the smell in the room was so strong (it is said to be sewer odor, and the whole building is like this), the staff brought a I sprayed the bottle of air freshener several times but it still didn't work, and the room looked much smaller than advertised. The good thing is that there is a 7/11 downstairs. There are security guards at the entrance. It is very safe. The large shopping mall next to it is also very close. The boss's reply is very timely.
Original TextTranslated by Google
Response from Property: Thank you for your questions. We have reported the relevant issues to the property management and have also deodorized all rooms. The problem has been improved and we are following up. Thank you again for your feedback. We are working very hard and are just for you. Very satisfied and looking forward to your visit again!