Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location9.5
Amenities9.2
Service9.2
Cleanliness9.4
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All reviews(112)
Positive reviews(12)
Reviews with photos/video(4)
Man Shan
Economy Double Room
Stayed in Nov 2024
Solo traveler
4 review
7.5/10
Posted on Jan 7, 2025
Good:
The location is right at the corner of the main square that has so many tourist attractions within 5 mins walking, amazing!
The room is relatively spacious with kitchen and pots provided.
Elevator goes to the level and no stairs.
A nice Italian restaurant attach to the hotel so you won't go hungry.
Bad:
The cleaning needs to be requested.
They don't provide you anything like toothbrush or anything, only towel and soap. That's it.
Ventilation in bathroom is rather bad.
Dining / Work desk is very, very small.
Jtbagogo
Economy Double Room
Stayed in Oct 2024
Couple
1 review
10/10
Outstanding
Posted on Nov 10, 2024
We stayed three nights at the Venetian House Aparthotel. The location is superb. You exit the hotel straight onto the main square Rynek Glowney. The hotel staff were incredibly friendly, and couldn’t do enough to help. We stayed in room 18 which was approached by its own little balcony overlooking the restaurant downstairs. We didn’t use any of the facilities of the hotel, because we had day trips booked and we knew that we would have early starts on all the days. The room itself was clean, warm, furnished nicely, with comfortable beds and masses of pillows to choose from. It had a small kitchenette with a sink, hob, microwave and fridge. The bathroom was modern and the shower was hot and very powerful. A real treat at the end of a day after many, many steps around Krakow and surrounding areas. We loved our stay and we will definitely return.
Guest User
Twin Room
Stayed in Feb 2025
Traveling with friends
1 review
10/10
Outstanding
Posted on Mar 10, 2025
I had an amazing stay in Venetian house Kraków’s Market Square. The location is absolutely perfect—right in the heart of the Old Town, easy access to all the city’s main attractions. Being able to step out and instantly explore the beautiful streets, historic landmarks, and charming cafes was a huge plus.
Overall, I highly recommend this hotel for anyone visiting Kraków. The combination of location, comfort, and top-notch service made it an unforgettable stay. I will definitely be returning!
Loh
Double Room
Stayed in Jan 2025
Family
30 review
10/10
Outstanding
Posted on Feb 12, 2025
Overall, I was satisfied with my stay. Location very good. All within walking distance. Highly recommended
Ghadoooshi
Family Suite
Stayed in Nov 2024
Family
3 review
10/10
Outstanding
Posted on Jan 21, 2025
The location is perfect
Suliman
Double Room
Stayed in Dec 2024
Solo traveler
5 review
9.5/10
Amazing
Posted on Jan 6, 2025
Nice !
Greg Jag
Economy Double Room
Stayed in Oct 2024
Business traveler
12 review
8.5/10
Very Good
Posted on Nov 8, 2024
All ok.
Fine Resort trotter
Double Room
Stayed in Jun 2025
Solo traveler
141 review
9.5/10
Amazing
Posted on Jul 18, 2025
Facing the central square, the location is great.
Also, since there is a kitchen, I think it is suitable for long-term stays.
Please note that cleaning is done once every three days!
If you need new tiles or service, just let the staff know and they will respond immediately. The staff are very friendly and helpful at lunchtime.
There is an Italian restaurant on the first floor where you can easily get a bite to eat when you get hungry.
Every night, Umezono holds a concert at this restaurant, so if you have time, you can enjoy some music!
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Fabianella
Economy Double Room
Stayed in Oct 2024
Traveling with friends
4 review
10/10
Outstanding
Posted on Nov 20, 2024
Great location, clean room.
We had booked an economy room but then they gave us a superior one.
I recommend the structure