The Shore Kota Kinabalu by Perfect Host Borneo Reviews
The Shore Kota Kinabalu by Perfect Host Borneo
Jalan Lapan Belas, Kota Kinabalu, Sabah, 88000, MalaysiaView Hotel Details
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The Shore Kota Kinabalu by Perfect Host Borneo Guest Reviews
4.2/5
Very Good
140 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.5
Amenities4.0
Service4.2
Cleanliness4.1
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All reviews(140)
Positive reviews(128)
Reviews with photos/video(58)
Awesome stay(32)
Awesome rooms(18)
Loved the view(11)
Elevator was OK(10)
Convenient location(9)
Near shopping area(7)
Large rooms(6)
Great swimming pool(6)
Negative reviews(12)
Nur Izzatti
Family Room
Stayed in Nov 2024
Family
5 review
5.0/5
Outstanding
Posted on Nov 26, 2024
very nice and clean hotel, very recommended. hopefully they can consider the time for check in and check out 😬
overoll very satisfied ⭐️⭐️⭐️⭐️⭐️
Response from Property: We truly appreciate your reviews, which brightens our day and serves as a constant reminder of why we love what we do. We’ll continue striving to provide exceptional products/services and outstanding customer care to make every interaction with us remarkable. Thank you for choosing Perfect Host Borneo.
Guest User
Deluxe Sea View
Stayed in Nov 2024
Business travelers
2 review
4.5/5
Great
Posted on Nov 8, 2024
Enjoyed the stay in this apartment. Very nice view from the high floor and many shops nearby. Will repeat the stay again in the future.
Response from Property: We truly appreciate your reviews, which brightens our day and serves as a constant reminder of why we love what we do. We’ll continue striving to provide exceptional products/services and outstanding customer care to make every interaction with us remarkable. Thank you for choosing Perfect Host Borneo.
Екатерина Пяхна
Deluxe City View
Stayed in Oct 2024
Travel with friends
4 review
2.0/5
Posted on Nov 2, 2024
Good view from the window. But bad smell in the room (canalisation), there was no water in the room (weak water pressure)
Response from Property: Thank you for the review. We apologize for any inconvenience caused by the drainage smell. This may be due to an issue related to the building’s pipe construction design. We are continuously investing in upgrading our facilities and amenities to ensure they meet the highest standards of quality and comfort. Thank you for choosing Perfect Host Borneo for your stay at The Shore, Kota Kinabalu
Guest User
Family Room
Stayed in Oct 2024
Family
1 review
3.2/5
Posted on Nov 1, 2024
If you are traveling to KK for a short gateway, yes - this place is great on location vise. On the way to lobby the toilet smell is pretty bad. But don't expect daily room service, no tooth brush is provided. If you toilet papers ypu need to.request. They will charge you for extra towel or when you ask to replace. I insist, why I need to pay when Im staying for 3nights?. Room.is not really clean with hair here & there. There is noises of machine or compressor from.nearby not sure where but are not really disturbing if you close the door & window But the sea view is superb. Pool is amazing only toilet/changing room are not too clean. Kitchen.is fully equipped if you want to.cook or good size fridge if you buy fruits & drinks. Please discard your rubbish daily because flies or bug will come by. If you.enjoy view or want to hang dry your garment - the balcony are well equipped with rack. Reception & WhatsApp messages are well reply & helpful witj great smile. Will certainly come back for the price &?location.
Response from Property: Thank you for taking the time to share your feedback with us. We would like to kindly inform you that towel exchanges are available upon check-out only. Request extra it is to be charged. All has been informed during check-in. Our policy asks guests to dispose of their trash in designated areas, and we will work on improving communication about this process to make it more convenient for everyone. Swimming pool is under the building management. Which is beyond our control. We are continuously investing in upgrading our facilities and amenities to ensure they meet the highest standards of quality and comfort. Thank you for choosing Perfect Host Borneo for your stay at The Shore, Kota Kinabalu
Rody Mansor
Family Room
Stayed in Sep 2024
Family
6 review
4.0/5
Very Good
Posted on Sep 16, 2024
Bad lift services. Waiting almost 1 hour... hope the aminities can improve far better. Nice location but bad aminities. I attached during waiting lift lobby.
Response from Property: Thank you for taking the time to share your feedback with us. We genuinely appreciate your comments. Please be informed that while we are responsible for managing the accommodation within our Airbnb, the overall management of the entire building, including the parking lot, swimming pool, lobby, building CCTV, lift/elevator, water pressure, drainpipe and etc., falls under a separate entity. We are continuously investing in upgrading our facilities and amenities to ensure they meet the highest standards of quality and comfort. Thank you for choosing Perfect Host Borneo for your stay at The Shore, Kota Kinabalu
Sheliew
Deluxe Sea View
Stayed in Aug 2024
Family
5 review
3.7/5
Posted on Sep 2, 2024
The hotel was located near the heart of Kota Kinabalu with a good sea view. The opposite is the fish market and the Todak market. The Shores is more to the Airbnb concept, it didn't do daily housekeeping, and did not have 24 hours check in service, so be aware of the check in hours. The unit itself is quite big, some of the toilets were smelly.
Response from Property: Thank you for taking the time to share your feedback with us. We would like to clarify that, we are a short-stay services, not a hotel. Our cleaning services are provided upon check-out to ensure that the room is thoroughly prepared for the next guest. Operating hours are clearly stated on our website and in the pre-check-in messages sent to all our guests. We are continuously investing in upgrading our facilities and amenities to ensure they meet the highest standards of quality and comfort. Thank you for choosing Perfect Host Borneo for your stay at The Shore, Kota Kinabalu
Explorer T
Deluxe Sea View
Stayed in Aug 2024
Business travelers
27 review
5.0/5
Outstanding
Posted on Sep 1, 2024
Had a great stay at this seaview condo. This time my unit located on higher floor with nice view.
Response from Property: Thank you for giving us your 5-star review, in which brightens our day and serves as a constant reminder of why we love what we do. We’ll continue striving to provide exceptional products/services and outstanding customer care to make every interaction with us remarkable. Thank you for choosing Perfect Host Borneo.
PolGuy
Executive Sea View Suite
Stayed in Aug 2024
Couples
25 review
4.0/5
Very Good
Posted on Aug 17, 2024
We love the amenities especially the microwave and UV filter water system. Hot and cold water is easily available. Check-in and out was a breeze.
Furniture arrangement is awkward. We have extra queen bed in the living room which we didn't request. We returned a cleaner unit after our stay.. more checks required on the cleaning team
Lastly, it would be safer for guests if CCTV is installed along corridors. Non guests seen tailgating at lift....
Response from Property: Thank you for taking the time to share your feedback with us. We genuinely appreciate your comments. Please be informed that while we are responsible for managing the accommodation within our Airbnb, the overall management of the entire building, including the parking lot, swimming pool, lobby, building CCTV, lift/elevator, water pressure, drainpipe and etc., falls under a separate entity.We are continuously investing in upgrading our facilities and amenities to ensure they meet the highest standards of quality and comfort.Thank you for choosing Perfect Host Borneo for your stay at The Shore, Kota Kinabalu
Aishah.H
Suite With City View
Stayed in Aug 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Aug 8, 2024
it was good and amaizing, can wait to repeat to come here again with my friend, i had so much fun
Response from Property: Thank you for giving us 5 marks. Your 5-star review brightens our day and serves as a constant reminder of why we love what we do. We’ll continue striving to provide exceptional products/services and outstanding customer care to make every interaction with us remarkable. Thank you for choosing Perfect Host Borneo.
WongIvy
Double Sea View
Stayed in Jul 2024
Couples
1 review
4.7/5
Amazing
Posted on Jul 21, 2024
Pros
1) Facilities like fridge, ironing, washing machine, plates and utensils are all inclusive.
2) Great location and happening area.
3) Amazing sea and pool view.
Cons
1) Lift can be very long waiting during peak check out hrs.
2) Free parking space not provided.
3) Have a strong scent of smell near the sink and bathroom area, it smells like something not dried.
Overall a great place and location for such affordable price. Hopefully it would be well maintained.
Response from Property: Thank you for taking the time to share your feedback with us. We genuinely appreciate your comments. Please be informed that while we are responsible for managing the accommodation within our Airbnb, the overall management of the entire building, including the sewerage, parking lot, swimming pool, lobby, lift/elevator and etc., falls under a separate entity. We are continuously investing in upgrading our facilities and amenities to ensure they meet the highest standards of quality and comfort. Thank you for choosing Perfect Host Borneo for your stay at The Shore, Kota Kinabalu
Bong Heng
Executive Sea View Suite
Stayed in Jul 2024
Business travelers
6 review
1.2/5
Posted on Jul 11, 2024
Not clean . Even the room card is old. the mosque nearby says good morning to you as early at 5 am.
Response from Property: Thank you for sharing your thoughts. We value and respect the diverse perspectives of all our guests. However, we strive to create an environment where everyone feels welcome and respected, regardless of their religious beliefs or practices. We kindly ask that all comments and discussions remain respectful and considerate of others. We understand that being woken up early can be challenging, especially if you’re not used to it. However, the call to prayer, known as the Adhan, is an important part of the Islamic faith. It happens five times a day and is a reminder for Muslims to pray. The early morning call to prayer is the Fajr prayer, which is meant to be done before sunrise.This is part of the cultural and religious practices of the community here in Malaysia. We appreciate your understanding and respect for these traditions.We are continuously investing in upgrading our facilities and amenities to ensure they meet the highest standards of quality and comfort.
Lan Benjamin
Deluxe City View
Stayed in Oct 2024
Business travelers
3 review
5.0/5
Outstanding
Posted on Oct 6, 2024
Very nice room with good city view!
Response from Property: Thank you for giving us your 5-star review, in which brightens our day and serves as a constant reminder of why we love what we do. We’ll continue striving to provide exceptional products/services and outstanding customer care to make every interaction with us remarkable. Thank you for choosing Perfect Host Borneo.
Norbert John
Deluxe Sea View
Stayed in Jun 2024
Couples
84 review
4.0/5
Very Good
Posted on Jun 24, 2024
Good place to stay. Near seafood heaven in KK. For the parking you need to pay. First 3 hours is RM 3. Next 1 hour is RM1.
Response from Property: We truly appreciate your continuous support and trust in us. Your review brightens our day and serves as a constant reminder of why we love what we do. We’ll continue striving to provide exceptional products/services and outstanding customer care to make every interaction with us remarkable.Thank you for choosing Perfect Host Borneo.
kee
Deluxe Sea View
Stayed in May 2024
Couples
1 review
4.5/5
Great
Posted on Jun 4, 2024
I believe thr always a pros and cons.
Cons
What i dislike the most are the lift. We went on gawai holiday. Peak seasons. Waiting for the lift took me around 10++minutes.
The kitchen is smelly. A weird smells around the kitchen. Guessing maybe come from the sink.
High parking rates
Rm3 for 1st 3 hrs
Rm1 for every hrs.
Pros
Bad waiting lifts experience. High stress level. But when i entered the room. Wow!
Amazing view!
Good sea view.
I spend half a day just to sit in front of the balcony.
Nice bed. I slept really well. Wondering what the brand of the bed😂
You can enjoy the sunset view around 6pm+ at the swimming pools.
Good location
Near to night market, fish market.
If you need some groceries. Servay is next to the apartment. Thr is quite a lot of good restaurant near by. (Walking distance.)
Conclusion:
Im still happy with this room. Definitely will come back again.
Pic1
Taking from the room
Pic2
Taking from the swimming pool level6
Response from Property: We truly appreciate your continuous support and trust in us. Your review brightens our day and constantly reminds us why we love what we do. We’ll continue striving to provide exceptional products/services and outstanding customer care to make every interaction with us remarkable. Thank you for choosing Perfect Host Borneo.
Guest User
Deluxe Sea View
Stayed in Nov 2024
Couples
2 review
1.0/5
Posted on Nov 24, 2024
Terrible place. I would never book or even think about staying at this place ever again. Worst support I’ve ever come across. STAY CLEAR AT ALL COSTS! -10 stars! Doesn’t even deserve 1 star.
Response from Property: We are continuously investing in upgrading our facilities and amenities to ensure they meet the highest standards of quality and comfort. Thank you for choosing Perfect Host Borneo for your stay at The Shore, Kota Kinabalu