Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location8.9
Amenities7.9
Service8.3
Cleanliness8.1
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All reviews(214)
Positive reviews(196)
Reviews with photos/video(94)
Awesome stay(42)
Clean pool(20)
Great swimming pool(20)
Strange smell in room(17)
Convenient location(17)
Nice sea view(16)
Great value for money(10)
Located downtown(8)
Negative reviews(18)
Explorer T
Deluxe City View
Stayed in May 2025
Business traveler
40 review
8.0/10
Very Good
Posted on Jun 2, 2025
Tried the city view room this trip, comfortable stay and convenient location
Lins Murphy
Family Room
Stayed in Mar 2025
Family
1 review
7.0/10
Posted on Jul 2, 2025
The hotel was beautiful, with clean and comfortable rooms. It was even better than expected. The price was terrific. There were great restaurants within walking distance. I would definitely stay there again.
6/10
Anonymous User
Family Room
Stayed in Jan 2025
Family
1 review
10/10
Outstanding
Posted on Mar 2, 2025
The facility is nice and also got a washing machine dryer and electric stove but no cooking pots or wok 😬. The staff is also very friendly. The parking is not very friendly because the parking charger is very expensive. I stayed for 1 night, and the parking fees were rm27
Josef & Chuleeporn
Deluxe Sea View
Stayed in Dec 2024
Couple
95 review
7.0/10
Posted on Jan 15, 2025
We stayed for 3 nights and had an apartment with seaview. Early checkin before 15:00 was not possible and check out after 11:00 would be charged. We didn’t like the information about penalty fees. We are customers and not little children. But I think it’s usually in Malaysia. The situation with the lift was not good: waiting 5 minutes or more is not good. Change this and check in and out times to 14:00 and 12:00. Increase the service. Then the stay for a customer would be better.
Mdd99
Deluxe City View
Stayed in Dec 2024
Traveling with friends
40 review
8.5/10
Very Good
Posted on Jan 11, 2025
Good Accommodations, all facilities function, staff friendly and valuable for stay. Near to access for attractions places
Kiun Yee
Deluxe City View
Stayed in Apr 2025
Solo traveler
3 review
10/10
Outstanding
Posted on May 16, 2025
Everything is good
Hmar
Family Room
Stayed in Oct 2024
Family
2 review
9.0/10
Great
Posted on Dec 1, 2024
I recently stayed at The Shore Hotel in Sabah and would like to share my experience.
The view superb. Have a kitchen and good location.
While the location was convenient, I noticed several areas for improvement:
1. Bathroom Amenities: It was surprising to find no dustbin in the bathroom, which made it inconvenient to dispose of small waste.
2. Elevator Efficiency: The elevator was extremely slow and stopped at every level, causing unnecessary delays. During peak hours, it was also overcrowded and had an unpleasant smell, which made the experience uncomfortable.
I hope the management can address these issues to enhance the overall guest experience. Thank you.
Response from Property: We truly appreciate your reviews, which brightens our day and serves as a constant reminder of why we love what we do. We’ll continue striving to provide exceptional products/services and outstanding customer care to make every interaction with us remarkable. Thank you for choosing Perfect Host Borneo.
Nur Izzatti
Family Room
Stayed in Oct 2024
Family
6 review
10/10
Outstanding
Posted on Nov 26, 2024
very nice and clean hotel, very recommended. hopefully they can consider the time for check in and check out 😬
overoll very satisfied ⭐️⭐️⭐️⭐️⭐️
Response from Property: We truly appreciate your reviews, which brightens our day and serves as a constant reminder of why we love what we do. We’ll continue striving to provide exceptional products/services and outstanding customer care to make every interaction with us remarkable. Thank you for choosing Perfect Host Borneo.
travelllerr
Deluxe City View
Stayed in Mar 2025
Other
26 review
8.0/10
Very Good
Posted on May 31, 2025
Sunset view
Guest User
Deluxe Sea View
Stayed in Oct 2024
Business traveler
2 review
9.0/10
Great
Posted on Nov 8, 2024
Enjoyed the stay in this apartment. Very nice view from the high floor and many shops nearby. Will repeat the stay again in the future.
Response from Property: We truly appreciate your reviews, which brightens our day and serves as a constant reminder of why we love what we do. We’ll continue striving to provide exceptional products/services and outstanding customer care to make every interaction with us remarkable. Thank you for choosing Perfect Host Borneo.
Guest User
Deluxe Sea View
Stayed in Dec 2024
Couple
1 review
9.0/10
Great
Posted on Jan 13, 2025
Nice place to stay.. will stay another day lagi lepas ni
Екатерина Пяхна
Deluxe City View
Stayed in Sep 2024
Traveling with friends
4 review
4.0/10
Posted on Nov 2, 2024
Good view from the window. But bad smell in the room (canalisation), there was no water in the room (weak water pressure)
Response from Property: Thank you for the review. We apologize for any inconvenience caused by the drainage smell. This may be due to an issue related to the building’s pipe construction design. We are continuously investing in upgrading our facilities and amenities to ensure they meet the highest standards of quality and comfort. Thank you for choosing Perfect Host Borneo for your stay at The Shore, Kota Kinabalu
Guest User
Family Room
Stayed in Sep 2024
Family
6 review
6.5/10
Posted on Nov 1, 2024
If you are traveling to KK for a short gateway, yes - this place is great on location vise. On the way to lobby the toilet smell is pretty bad. But don't expect daily room service, no tooth brush is provided. If you toilet papers ypu need to.request. They will charge you for extra towel or when you ask to replace. I insist, why I need to pay when Im staying for 3nights?. Room.is not really clean with hair here & there. There is noises of machine or compressor from.nearby not sure where but are not really disturbing if you close the door & window But the sea view is superb. Pool is amazing only toilet/changing room are not too clean. Kitchen.is fully equipped if you want to.cook or good size fridge if you buy fruits & drinks. Please discard your rubbish daily because flies or bug will come by. If you.enjoy view or want to hang dry your garment - the balcony are well equipped with rack. Reception & WhatsApp messages are well reply & helpful witj great smile. Will certainly come back for the price &?location.
Response from Property: Thank you for taking the time to share your feedback with us. We would like to kindly inform you that towel exchanges are available upon check-out only. Request extra it is to be charged. All has been informed during check-in. Our policy asks guests to dispose of their trash in designated areas, and we will work on improving communication about this process to make it more convenient for everyone. Swimming pool is under the building management. Which is beyond our control. We are continuously investing in upgrading our facilities and amenities to ensure they meet the highest standards of quality and comfort. Thank you for choosing Perfect Host Borneo for your stay at The Shore, Kota Kinabalu
Suhardin Simun
Family Room
Stayed in Jan 2025
Family
1 review
6.5/10
Posted on Feb 6, 2025
Lift time no good
R@dym
Family Room
Stayed in Aug 2024
Family
14 review
8.0/10
Very Good
Posted on Sep 16, 2024
Bad lift services. Waiting almost 1 hour... hope the aminities can improve far better. Nice location but bad aminities. I attached during waiting lift lobby.
Response from Property: Thank you for taking the time to share your feedback with us. We genuinely appreciate your comments. Please be informed that while we are responsible for managing the accommodation within our Airbnb, the overall management of the entire building, including the parking lot, swimming pool, lobby, building CCTV, lift/elevator, water pressure, drainpipe and etc., falls under a separate entity. We are continuously investing in upgrading our facilities and amenities to ensure they meet the highest standards of quality and comfort. Thank you for choosing Perfect Host Borneo for your stay at The Shore, Kota Kinabalu