Holiday Inn Resort Samui Bophut Beach

帶孩子朋友一起出行，蘇美島很漂亮，酒店服務也很好，酒店旁的夜市很熱鬧

It took me a long time to write this review. I was really angry and had to give a real experience. First, I booked a family suite for 2,500 per room. After arriving, the room I was given faced the road. See Figure 1. I went out to observe that there were only 6 rooms facing the road in the entire hotel. When I booked, everyone saw that it was a family room with a balcony, and the other was a family room. Everyone must think that the one with a balcony is better! See Figure 2 The sound insulation of the hotel window was 0 that night. Everyone must know the sound of motorcycles in Thailand. I couldn't sleep until the early morning. I went to the front desk to negotiate to change my room. The manager on duty was a Thai man. He was a good person. He said that the family room was full, but 2 ordinary rooms were available, and I didn't need to move my luggage. As long as people went there to have a good sleep, wake up and look at the room type the next day and then change to a family room. When I went back after an hour of communication, the two children fell asleep and there was no change. So I contacted Ctrip and asked them to make sure that I couldn't face the road the next day! I received a call from Ctrip at 9 am, Thailand time. They had already communicated with Holiday and asked me to go to the front desk to change the room. Funny thing happened. The Southeast Asian female manager on duty came late and said, Madam, you must know that the room type you booked is facing the road! ! It is facing the road! ! And we are full and cannot change. If you need to change, we can only give you an ordinary beggar room! One room! I will give you an extra bed for free, and you can sleep with 4 people. Oh my God, I was furious after hearing that. Why don’t you do a good job of soundproofing? The money you charge is more expensive than that of ordinary families? At this time, I knew that being good at English is an advantage when traveling abroad. I replied strongly, your solution is great. Now I am not complaining about your hotel, I am complaining about you personally. I am a housewife and unemployed. I will write to your InterContinental Group every day for the next 3 years to complain about your personal attitude, discrimination and business ability. At this time, the duty manager’s face changed drastically, and he immediately said, I will give you 2 sea view rooms. At this time, I had no better choice. My family of four went on vacation in Samui and was divided into two rooms. The scenery after the final change is shown in Figure 3 I went on vacation in Samui for 20 days and stayed at Ritz-Carlton, Conrad, Anantara, and Holiday Inn. I have to say that the negative reviews of Holiday Inn are real. If you want to go there, you really have to avoid it. The service is not good, the water in the swimming pool is turbid, and the towels are really gray. In the end, the Ctrip staff was not bad and it was considered timely.

The area is very lively, the transportation is convenient, it is close to the airport and the pier, the breakfast is delicious, I will come again next time

The hotel is in a great location, very close to popular restaurants and night markets. The room size is also good. The children had a lot of fun playing in the swimming pool. It is very cost-effective and I will stay here again if I have the chance.

Very good, recommended to stay.

I checked in yesterday afternoon and was bitten by mosquitoes. I caught more than a dozen mosquitoes before going to bed at night, and was woken up by mosquito bites in the middle of the night. It was the most horrible stay. The hygiene was really bad.