Guest User
April 27, 2025
The hotel lobby is on a hill with a very beautiful view. There is a refreshing welcome drink served upon arrival.
- The room has a beautiful view, classic as the name suggests. The bed sucks the soul. The amenities in the room are Byredo, very fragrant. The bathroom has both a bathtub and a rain shower. Some parts may be old but not dirty.
- The swimming pool that I used was the pool by the beach and the pool next to the restaurant. Both have beautiful views. I could see the sunset. There are free towels, sunscreen and drinking water. But the beach by the pool is quite far from the room. I had to use the buggy service to pick up and drop off. There may be some waiting times, but not for long.
- The breakfast room has a variety of food. The bakery is delicious. The staff provides excellent service.
- The hotel activities include kayaking, diving, and free kayaking for 1 hour. You can use the service at the beach under the fitness center.
- What I must praise is the excellent service in every area. The staff are smiling and willing to give advice and are ready to serve all the time. This time, we noted that it was a belated birthday trip for our nephew. We also received a cake and a special room arrangement. Our nephew loved it very much. Thank you very much.
There are some criticisms such as the room air conditioner was not very cool, even though the air conditioner was turned on to its fullest and the curtains were closed. At night, it was not so cold that I couldn't sleep under the blanket. We reported it for repair 3 times and a technician came to fix it every time. And the staff offered to move to a new room, which was not cool either 😂
Another thing is that I was cut in line by a buggy at the parking lot twice. They should organize the queue better because the wait was very long and being cut in line made my relatives not very happy.
Overall, I was impressed with the service and the stay. But if the hotel can improve the shortcomings that I reviewed, it would be great.
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