Donghanjun
May 19, 2025
The sea around the hotel is still very beautiful, including the hotel's boardwalk and suspension bridge, which are also well designed. But what is really unacceptable is that the waiter stole money again. Why do I say again? Because before I left, I saw a bad review on Ctrip saying that someone lost cash, and this time it was my turn. The 5,500 RMB was completely unused, and when I checked out and went to the airport on the last day, I found that I still had 2,100 RMB left. I am pretty sure it was taken away by the house keeper on the afternoon of the 6th, because it was still there in the morning. I later sent a long email in English to the hotel, and they replied saying sorry but that they had found nothing after the initial investigation. Then they emphasized that there was a safe in the room, including a reminder on the check-in receipt that they would not be responsible if cash or valuables were lost if they were not placed in the safe. There is indeed no direct evidence, so we can only give up. It was indeed a mistake not to leave the safe, but it was not a valid reason for the waiter to steal. Apart from that, everything is okay, but this real experience of having money stolen shows that there are still serious loopholes in management.
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