Vana Belle, A Luxury Collection Resort, Koh Samui

Facilities: The public swimming pool is too small and there is only one. Although the suites all have swimming pools, the privacy of the jungle suites is not good. Other suites are more expensive. Besides, you usually have to go to the public swimming pool with your kids, where you can see the panoramic sea and beach. Hygiene: The hygiene is impeccable, absolutely spotless and clean. Environment: The environment is first-class, the beach is particularly great, and the scenery is very good. Service: Service is the core of this hotel, but there is a loophole. They know that we are guests from China, and I asked if there is a Chinese housekeeper when I checked in. At first, they did not match us with a Chinese housekeeper. It was not until I encountered problems and started to complain that they arranged a Chinese housekeeper service. Although I encountered air conditioning failures and power lighting failures, the initial check-in experience felt inconsistent with the price, but the subsequent hotel service staff patiently and meticulously solved them, and upgraded to a larger room. I am generally satisfied and give a thumbs up to Wang Tiantian's Chinese housekeeper. Finally, I think this hotel is suitable for invisible rich people to stay in. I personally think that the price-performance ratio is still average and the price is too expensive.

The room was cleaned very well, the service attitude was also very good, they would keep in touch with you, and gave you a Moss plum cake in the room as a New Year gift. The hotel lobby welcome gift, Thai instant noodles and seaweed for the children to take. My son went to get instant noodles every day, and he used Chinese. The staff came to ask us what "instant noodles" was. Then I learned a Chinese sentence for instant noodles. The beach is indeed the best in Samui, but it is also a bit rough