16 North Longting Road (Longting Bei Lu), Longting District, Kaifeng, Henan, 475000, ChinaView Hotel Details
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Pullman Kaifeng Jianye Guest Reviews
4.7/5
Outstanding
2447 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.8
Amenities4.7
Service4.7
Cleanliness4.7
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All reviews(2447)
Positive reviews(2408)
Reviews with photos/video(648)
Classy environment(622)
Delicious breakfast(188)
Close to scenic area(148)
Garden view(115)
Great swimming pool(60)
Offers pick-up/drop-offs(58)
Has play area for children(18)
Negative reviews(39)
Expat
Superior Room (2 beds)
Stayed in Sep 2024
Solo travelers
124 review
5.0/5
Outstanding
Posted on Oct 20, 2024
For some of the weekend, I took a train from Xi’an to Kaifeng. This weekend, a cold front came in. It didn’t matter because the Gulou night market had everything I needed to adjust. I found some hidden spots (like Bayu Morning Rikaye Alcohol, Lecker’s Leban German Restaurant, and Jieyou Grocery Little Bar) while exploring. The Millenium Park, Gulou Market, and Wansui Shan Wuxia City are very close. The hotel property is great for walking, and the room was really comfortable. Front desk was easy to communicate with despite the language barrier, and everything very efficient. There is a nice gym and pool, but I was out exploring. There is also a shuttle which can take you to a couple of spots nearby. This property is good for conventions or families, but I was fine as a solo traveler. Food good.
6/19
Response from Property: Dear valued guest, thank you for your recent stay at Pullman Kaifeng. I hope that our inspirational environment and unparalleled service helped create memories that will last long after your time with us concluded. Welcome back to Pullman Kaifeng at any time and look forward to serving you again soon!
Anonymous User
Superior Double Room
Stayed in Apr 2024
Business travelers
6 review
5.0/5
Outstanding
Posted on May 28, 2024
Very good hotel and location is very convinience, i will come back again to this hotel
Response from Property: Dear valued guest, thank you for your recent stay at Pullman Kaifeng. I hope that our inspirational environment and unparalleled service helped create memories that will last long after your time with us concluded. Welcome back to Pullman Kaifeng at any time and look forward to serving you again soon!
Lim
Deluxe Room (2 beds)
Stayed in May 2024
Family
5 review
5.0/5
Outstanding
Posted on Jun 6, 2024
#1007
Excellent environment. Feels like home. Will return again.
Response from Property: Dear valued guest, thank you for your recent stay at Pullman Kaifeng. I hope that our inspirational environment and unparalleled service helped create memories that will last long after your time with us concluded. Welcome back to Pullman Kaifeng at any time and look forward to serving you again soon!
ChanIvy
Superior Room (2 beds)
Stayed in Aug 2023
Couples
6 review
4.7/5
Amazing
Posted on Sep 13, 2023
I really enjoyed my short stay in this hotel - service people are all polite and helpful; food are good and plenty to choose from.
Response from Property: Dear GuestThanks for stay with us and your precious feedback! Hope you come back one day and stay with us again!Guest Experience Team
Stepan Kharkov
Executive Queen Room
Stayed in Sep 2024
Business travelers
11 review
5.0/5
Outstanding
Posted on Dec 31, 2024
Ok, can’t remember
Response from Property: Dear valued guest, thank you for your recent stay at Pullman Kaifeng. I hope that our inspirational environment and unparalleled service helped create memories that will last long after your time with us concluded. Welcome back to Pullman Kaifeng at any time and look forward to serving you again soon!
Meiyoukedudechi
Superior Room (2 beds)
Stayed in Nov 2024
Family
18 review
4.7/5
Amazing
Posted on Dec 30, 2024
The overall resort hotel style is suitable for family vacations and business meetings.
It is very close to Wansui Mountain Wuxiacheng (east gate of the hotel), 10 minutes away.
It is also very close to the Qingming Shanghe Park Duanmen (south gate of the hotel), and the Yingbin Gate is slightly far away.
It is recommended to come in spring and autumn. The hotel is a large park and the scenery will be very good.
In addition, the high-standard shower water flow is too small, and the terrazzo bathtub is large but not suitable.
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6/16
salonlbl
Superior Double Room
Stayed in Dec 2024
Family
18 review
5.0/5
Outstanding
Posted on Jan 17, 2025
It's my first time in Kaifeng. I have to choose a hotel close to the Qingming Riverside Park. Parking is also a big problem for self-driving tours. The hotel is large, the environment is good, parking is convenient, the breakfast is also rich, and there is a shuttle bus to pick up and drop off at the door. I will come again next time.
Original TextTranslated by Google
Response from Property: 【新宋風園林】尊敬的貴賓感謝您的分享,很開心您住的滿意,誠摯的期待您能再來東京汴梁,在四時不同的園林裏,獨得半日之閑~ 謹啟 賓客關係部 開封建業鉑爾曼酒店
Tongtongdemama
Superior Room (2 beds)
Stayed in Dec 2024
Family
3 review
4.5/5
Great
Posted on Jan 12, 2025
The room is big, with a courtyard, and the breakfast is also very good. The only drawback is that the lower-level bathtub in the bathroom is a bit inappropriate and not very friendly to the elderly. The elderly don't want to take a bath. The hotel has a good location and is close to the two scenic spots, but it is very large and you need to take a shuttle bus to get there.
Original TextTranslated by Google
Aiyundetuzi
Superior Double Room
Stayed in Dec 2024
Family
12 review
5.0/5
Outstanding
Posted on Jan 13, 2025
The location is very convenient. The east gate of the hotel is about 100 meters away from Wansuishan Wuxia City, and the south gate is also very close to Qingming Riverside Park. Both can be reached on foot. The hotel has a shuttle bus that can pick up and drop off from the hotel entrance to the lobby. The hotel staff are very service-minded and polite. The upgraded room is very comfortable and has a minibar. There are not many types of breakfast, which is generally average, but the noodles and wontons are better than those in ordinary hotels. A person who doesn't like noodles will eat them every day. The only drawback is that the water flow of the room shower is not strong enough.
Original TextTranslated by Google
Response from Property: 【新宋風園林】尊敬的貴賓感謝您的分享,很開心您住的滿意,誠摯的期待您能再來東京汴梁,在四時不同的園林裏,獨得半日之閑~ 謹啟 賓客關係部 開封建業鉑爾曼酒店
Songdoujia
Superior Room (2 beds)
Stayed in Dec 2024
Family
6 review
4.7/5
Amazing
Posted on Jan 9, 2025
The location and outdoor environment of the hotel are great. The service staff is also very good, especially Ms. Wang Muyu at the front desk. She patiently communicated with us before we came. Seeing that we had two children, we upgraded to a larger deluxe room. I am very grateful. Both the shuttle bus driver and the pool attendant were very polite and patient. In addition, the restaurant's stewed noodles are good, and I ate them twice. The only drawback is that the facilities are a bit old, the equipment in the swimming pool and massage pool is basically broken, and some places are not cleaned properly, and the swimming pool is dusty when the hair dryer is used.
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Zhonghaojun
Superior Double Room
Stayed in Dec 2024
Couples
8 review
5.0/5
Outstanding
Posted on Jan 5, 2025
The hotel environment is very good, not crowded and very quiet, very suitable for vacation. The room is very comfortable, the restaurant has a rich and varied menu, very delicious, very cost-effective, there are buffet hot pot options, the dining environment is very good. The hotel provides a shuttle bus, which is very convenient to Wansui Mountain.
Original TextTranslated by Google
Response from Property: 【毗鄰核心景點】尊敬的貴賓感謝您的評價和高度認可,酒店的400畝園林是您休閑度假的不二之選,宛如一個植物園,春有百花,秋有碩果,夏有荷花,冬有白雪,一年四季來都不一樣,誠摯的期待您的再次光臨~ 謹啟 賓客關係部 開封建業鉑爾曼酒店
Guest User
Superior Room (2 beds)
Stayed in Dec 2024
Family
11 review
5.0/5
Outstanding
Posted on Jan 4, 2025
The room was very comfortable, the bedding was comfortable, the hygiene and service were great. The front desk recommended that we upgrade to an executive room, which was quite spacious and had a glass cabin, which the children loved. The bathtub was large and nice to soak in, but I couldn't see the TV while soaking, as it was a bit reflective. The bathroom and toilet were both good. The breakfast selection was good and delicious. The Chinese restaurant didn't have too many types of food, but the taste was good. The overall style was very comfortable, with a great view. The location was convenient, and it was close to Qingming Riverside Park and Wuxia City.
Original TextTranslated by Google
Response from Property: 【新宋風園林】尊敬的貴賓感謝您的分享,很開心您住的滿意,誠摯的期待您能再來東京汴梁,在四時不同的園林裏,獨得半日之閑~ 謹啟 賓客關係部 開封建業鉑爾曼酒店
Guest User
Superior Double Room
Stayed in Nov 2024
Family
9 review
5.0/5
Outstanding
Posted on Dec 31, 2024
I was a little worried after reading the bad reviews, but the actual experience was very good. The service is good, the hotel location is great, and it is very convenient to Wansui Mountain and Qingming Riverside Park; the fried dumplings for breakfast are delicious, and the roujiamo and dumpling soup are also good. You don't have to go out for special snacks, and they even packed a portion of fried dumplings for you. Work number 2035
Original TextTranslated by Google
Response from Property: 【毗鄰核心景點】尊敬的貴賓感謝您的評價和高度認可,酒店的400畝園林是您休閑度假的不二之選,宛如一個植物園,春有百花,秋有碩果,夏有荷花,冬有白雪,一年四季來都不一樣,誠摯的期待您的再次光臨~ 謹啟 賓客關係部 開封建業鉑爾曼酒店
LiliVeronica
Executive 2-bed Room
Stayed in Nov 2024
Family
9 review
5.0/5
Outstanding
Posted on Dec 30, 2024
The location of the hotel is very good. Wansui Mountain is just outside the south gate. It is also very close to the Qingming Riverside Park. You can basically walk there. The hotel shuttle bus can be sent to the door. The driver and the security guard at the door are very enthusiastic and considerate, and can provide help at any time.
We booked an executive twin room. The room is very large, with a small terrace and a very wide bed, which is enough space for two children. The twin beds can be put together to form a 2.4-meter-wide bed, which is very comfortable for two adults and two children.
The executive lounge has afternoon tea from 3 to 5 o'clock and is open from 5 to 7 o'clock (about this time). In the afternoon, I was too lazy to go out for dinner, so I just went to eat something. It was very suitable. Ordering food in the room was not expensive. Daily noodles, fried rice and pizza can basically meet the needs.
There is a hot spring bath in the room. It is super comfortable to soak after a day of playing outside in winter. The gym and swimming pool are also super good. The swimming pool has three depths, which is suitable for adults to swim and children to play.
The room cleaning staff and the staff with work number 1022 are also very good. The cleaning staff saw that we had a child, left a lot of water when cleaning the room, and folded a little rabbit for the child.
All in all, this stay experience was very good. If I have the chance to visit Kaifeng again next time, I must stay here.
Original TextTranslated by Google
Response from Property: 【400畝濕地園林】尊敬的貴賓, 很抱歉未能讓您有良好的入住體驗,對於您提出的問題我們已經和相關部門反饋,對於不足之處我們會馬上整改,我們全體同事努力為每一位賓客提供良好的體驗,我們定努力提高,感謝您的反饋,希望您的下次到來能有滿意的體驗。誠摯的邀請您再次入住,希望能讓您看到我們的改變。 謹啟 賓客關係部 開封建業鉑爾曼酒店
Xiaogongzhudexueli
Deluxe Room (2 beds)
Stayed in Nov 2024
Couples
8 review
4.7/5
Amazing
Posted on Dec 29, 2024
I came here once last year at this time. I stayed at Pullman Hotel for the second time this year. The room facilities are OK, but the deposit fee is not clear. When booking a room on Ctrip, there is no information about the deposit on the platform. The 500 deposit is not a small amount. Don’t say that Ctrip is a third-party platform. The room rate of Pullman Hotel itself is not cheap. An ordinary room costs 900. Such an expensive high-end hotel, the drinks in the small refrigerator in the normal room should be free (we went to Harbin in Northeast China and stayed in a four-star hotel. It was also a hotel with a daily fee of more than 900. The drinks in the room were free, although there were not many, just ordinary water and cans of Coke and Sprite)
Advantages: I actually came to this Pullman for its breakfast. I like a hotel. The reason why I can come back to stay in the hotel repeatedly is that the breakfast of this hotel attracts me. The quality of the breakfast is very good and there are many varieties. The dim sum is the highlight. It is very fresh. The juice is branded, not mixed with powder and water. In addition, the stewed noodles are very fragrant. I stay in the hotel and say what I like. If it is good, it is good. If it is not good, it is not good. If it is good, I will praise it. If it is not good, I will point out the shortcomings.