Vienna International Hotel (Kaifeng Millennium City Park)

Vienna International Hotel (Kaifeng Millennium City Park) Reviews

Vienna International Hotel (Kaifeng Millennium City Park)

Intersection of Xiguan North Street and Jinyao Road, Longting District, Kaifeng, Henan, ChinaView Hotel Details
Vienna International Hotel (Kaifeng Millennium City Park)
Vienna International Hotel (Kaifeng Millennium City Park)Vienna International Hotel (Kaifeng Millennium City Park)Vienna International Hotel (Kaifeng Millennium City Park)
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Vienna International Hotel (Kaifeng Millennium City Park) Guest Reviews

4.5/5
Good
1904 review
Verified reviews
Location4.5
Amenities4.5
Service4.6
Cleanliness4.6
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All reviews(1904)
Positive reviews(1835)
Reviews with photos/video(216)
Convenient location(408)
Close to scenic area(182)
Large rooms(131)
Convenient parking(124)
Friendly front desk staff(93)
Average sound insulation(50)
Tasty food(39)
Has rooms for families(9)
Negative reviews(69)
ZZGMY
Guestroom (Double Bed)
Stayed in Nov 2024
Family
11 review
1.5/5
Posted on Dec 25, 2024
Extremely disappointed with the room. We booked a room with city view which was clearly stated in the room description. However during check in we were told there was only a room with no window available and there is no way to upgrade for us as hotel is fully booked. I showed the hotel staff the booking invoice with room description but he said he could not explain as the documents were in English. Though eventually I got some trip coins from trip.com as compensation, but this was indeed the worst experience I ever encountered.
Response from Property: Dear customer, we are very sorry that we did not bring you a perfect stay experience. The hotel also explained your questions at that time. We are very sorry that you were not satisfied. We will continue to improve the quality of the hotel and make every customer feel at home. We look forward to seeing you again!
tinyong Lee
Business Double Bed Room With Peaceful Sleep Pillow
Stayed in Oct 2024
Travel with friends
5 review
4.0/5
Very Good
Posted on Nov 20, 2024
Good location and hotel nice food
Response from Property: 看到客人簡潔而深厚的好評小維真是好激動呢,我們努力追求為每一位客人提供貼心而細緻的服務,為您帶來超值的入住體驗。我們以温馨體貼的服務向每一位客人展示酒店獨特的魅力。客官的鼓勵是對我們最大的支持和鼓勵,我們會用心服務好每一位家人,期待和您的再次相遇!
MANG CHING
Guestroom (2 Beds)
Stayed in Nov 2024
Couples
6 review
3.7/5
Posted on Dec 28, 2024
1. 5 stars for the location. It s just across the street from Millennium East gate. Easy transport both from the railway station as well as visit places in Keifeng 2. Breakfast 5 stars but more to chinese style. But still an abundant breakfast choices. 3. Mattress nice and comfy. 4. Carpet needs a deep clean.
Response from Property: 尊敬的顧客您好,十分抱歉沒有給您帶來一次完美的入住體驗,我們會把您提出的問題反映到部門經理,進行整改。感謝您給我們提出的意見,我們一定會不斷提高酒店品質,讓每一個顧客體會到賓至如歸的感覺。期待您的再次光臨!
Christopher scott
Guestroom (Double Bed)
Stayed in Apr 2024
Couples
31 review
4.5/5
Great
Posted on Jun 6, 2024
It was a nice fairly quiet hotel very close to the amusement park section of Kaifeng. The staff were friendly and the place was clean and quiet. The breakfast was good with mostly Chinese-style fare. A good choice to stay close to the amusement park nearby, which is worth the trip for the late night shows.
Response from Property: 尊敬的賓客,您好:首先感謝選擇入住我們維也納國際酒店清明上河園店,感謝您對酒店的認可,酒店位於在清明上河園附近,晚上可以看到清明上河園的夜景和歷史悠久的城牆景色,鬧中取靜十分愜意,步行5分鐘可到達清明上河園端門,而且我們始終相信好的口碑一定是從客人最真誠的滿意度推薦出去的,同時我們也很榮幸能為您提供最優質的服務,本店配備充電樁專門為您的愛車續航。願下次相聚會有更多的驚喜與感動。尊敬的賓客,非常感謝您對我們酒店的好評,我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定,期待再次光臨,祝旅途愉快
Anonymous User
Business Double Bed Room With Peaceful Sleep Pillow
Stayed in Sep 2024
Couples
9 review
2.2/5
Posted on Oct 28, 2024
The hotel is over-rated. It is only a 3 star instead. There are No Smoking signs everywhere, but people were smoking in the lounge, but no staff try to stop them. Smelly hallway and lounge. The photo on the website is misleading. Breakfast is below average. I think it is a local hotel not suitable for foreign visitors.
Response from Property: Dear customer, first of all we apologize for not giving you a perfect check-in experience. We will report the issues you raised to the department manager for rectification. I'm sorry to have brought you a bad experience. If you have any problems in the room during your stay, please dial "0" from the room's landline. In order to give you a better stay experience, there are 24-hour front desk staff ready to meet guests' needs. Our hotel is a fifteen-minute walk from the main entrance (Yingbin Gate) of Qingming Shanghe Garden, and is very convenient to various scenic spots in Kaifeng. If you can come to Kaifeng in the future, I look forward to your coming again and seeing the changes in Xiaowei. Thank you for your valuable opinions. We will continue to improve the quality of the hotel. We hope that Xiaowei will have the opportunity to serve you next time and make every customer feel at home. Looking forward to your visit again (Vienna International Hotel Qingming Shangheyuan Branch)! ! !
Antriksh101
Business Double Bed Room With Peaceful Sleep Pillow
Stayed in Sep 2024
Business travelers
2 review
4.0/5
Very Good
Posted on Jan 16, 2025
The window in my room was not closing properly, otherwise it was perfect.
Response from Property: 尊敬的顧客您好,首先沒能給您帶來完美的入住體驗我們深表歉意。入住期間房間內有任何問題房間座機撥打“0”,為了您有更好的入住體驗,前台24小時有員工時刻準備着滿足客人的需要。您反映的問題我們會安排工作人員進行排查維護,。如果您未來還能到開封,期待您再次光臨,看到小維的改變。感謝您的寶貴意見,我們一定會不斷提高酒店品質,希望小維下次還有機會為您服務,讓每一個顧客體會到賓至如歸的感覺。
CHOONKOON
Guestroom (Double Bed)
Stayed in Jul 2024
Business travelers
30 review
5.0/5
Outstanding
Posted on Sep 20, 2024
Good location hotel room is clean and tidy. Hotel staff are nice and friendly.
Response from Property: 尊敬的賓客,您好:首先感謝選擇入住我們維也納國際酒店清明上河園店,感謝您對酒店的認可,酒店位於在清明上河園附近,晚上可以看到清明上河園的夜景和歷史悠久的城牆景色,鬧中取靜十分愜意,步行5分鐘可到達清明上河園端門,而且我們始終相信好的口碑一定是從客人最真誠的滿意度推薦出去的,同時我們也很榮幸能為您提供最優質的服務,本店配備充電樁專門為您的愛車續航。願下次相聚會有更多的驚喜與感動。尊敬的賓客,非常感謝您對我們酒店的好評,我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定,期待再次光臨,祝旅途愉快!!!
Haruhi11
Deluxe Twin Room With Peaceful Sleep Pillow
Stayed in Jan 2025
Family
6 review
2.7/5
Posted on Feb 12, 2025
I don't recommend booking this hotel. The overall price is only around 200-300. The windows in the hotel room are basically impossible to open and are full of dirt. There is no refrigerator in the room. There is no laundry basket for used bath towels in the bathroom, and the hangers in the closet are broken. The bed sheets and pillowcases in the room are not very clean. The bathroom has only one shower head without a shower head, and the glass door doesn't close tightly when taking a shower. I don't need to mention the breakfast. The breakfast is generally nothing and is served on a large round table. There is no freshly ground coffee. The food is very simple, basically fried rice and fried noodles. I don't recommend staying here. Apart from being close to Wansui Mountain and Qingming Riverside Park, there is nothing to recommend.
Original TextTranslated by Google
6/7
Response from Property: Dear customer, first of all, we are deeply sorry for not being able to bring you a perfect stay experience. We will report the issues you raised to the department manager for rectification. If there are any problems in the room during your stay, please dial "0" on the room landline. In order to give you a better stay experience, there are staff at the front desk 24 hours a day ready to meet the needs of guests. Our hotel is a 15-minute walk from the main entrance (welcoming gate) of Qingming Shanghe Park, and it is very convenient to various scenic spots in Kaifeng. If you can come to Kaifeng in the future, we look forward to your visit again and see Xiaowei's changes. Thank you for your valuable suggestions. We will continue to improve the quality of the hotel. I hope Xiaowei will have the opportunity to serve you next time and let every customer feel at home. Looking forward to your visit again (Vienna International Hotel Qingming Shanghe Park)!!!
NGC-qi
Deluxe Twin Room With Peaceful Sleep Pillow
Stayed in Jan 2025
Family
17 review
4.5/5
Great
Posted on Feb 10, 2025
The experience was good. The location was very good. You can walk to the Yuanduanmen of Qingming Shanghe. The hotel was a little old. The carpet was not very clean. The soundproofing of the room was not very good. The breakfast was really average. The lighting in the room was a little dim.
Original TextTranslated by Google
Response from Property: Dear customer, I am very happy to see that you are so positive about the hotel, and thank you for choosing to stay in our hotel during your trip. The hotel is located in a corner of the ancient city of Kaifeng, with beautiful surrounding scenery and convenient transportation. Within two kilometers of the hotel are many scenic spots such as Tianbo Yangfu, Hanyuan Stele Forest, Qingming Shanghe Park, Wansui Mountain and Longting Park. The hotel has complete hardware facilities, equipped with underground and ground parking lots, and the guest room bedding is all made of branded bedding, committed to creating the most comfortable accommodation environment for you. The hotel has a buffet breakfast, which combines Chinese and Western food, with a variety of varieties and rich nutrition to replenish your energy for your journey. Regarding the questions you raised, we will promptly report them to the department leaders and make corresponding treatments. Thank you again for your willingness to spend your precious time to comment on the hotel, and look forward to your next visit!
Guest User
Deluxe Family Room With Peaceful Sleep Pillow
Stayed in Jan 2025
Family
5 review
5.0/5
Outstanding
Posted on Feb 11, 2025
Traveling with my family, the hotel is in a very good location. It is very close to the Qingming Riverside Park. You can walk there. You can also see the scenic area from the room. The hotel environment is very good and clean. The room is warm and bright. It is very clean and comfortable. The facilities are complete. There are many varieties of breakfast. There are also many snack bars nearby. The service staff is very enthusiastic. A very pleasant experience
Original TextTranslated by Google
Response from Property: The best things are nothing compared to your thoughtful comments. Thank you for your support and recommendation. This makes Xiaowei full of energy to serve every family staying in Vienna today. Our hotel staff are professionally trained and adhere to the principle of one guest one change. Xiaowei treats every family member with heart and hopes to make you feel the warmth of home. Vienna is committed to building the best mid-to-high-end international hotel in Kaifeng, innovating design concepts, and looking for a high-quality environment that can create elegance, comfort, relaxation, and peace of mind. Xiaowei looks forward to your next visit
Anonymous User
Deluxe Twin Room With Peaceful Sleep Pillow
Stayed in Jan 2025
Couples
17 review
5.0/5
Outstanding
Posted on Feb 2, 2025
It is close to the end gate of Qingming Riverside Park, 400 meters away. The view outside the window is wide, and you can see the fireworks of iron flowers in the park from afar at night. It is recommended to go to the 6th floor to eat soup dumplings, 22 yuan per tray, which is safer than eating at the street stalls outside.
Original TextTranslated by Google
Response from Property: Thank you for your praise. It is our greatest honor to receive your recognition, and it also gives us great motivation. The hotel's air conditioning is open 24 hours a day, adhering to the principle of one guest one change, and the hotel has also prepared a variety of room types with different layouts for different guests to choose from. I hope that our sincere service can bring you a more comfortable experience. Your satisfaction is the best affirmation and encouragement for us. We are committed to providing you with a cordial and thoughtful stay experience, so that we can continue to improve and innovate in our future services. Guests can promptly report related problems encountered during their stay to the front desk. The hotel has someone on duty 24 hours a day. We will try our best to help you solve the problem as soon as possible. We look forward to your visit again. We will serve you wholeheartedly!
Guest User
Deluxe Family Suite
Stayed in Dec 2024
Family
1 review
2.5/5
Posted on Jan 23, 2025
What the hell Service: We arrived at 1:30, and the front desk said the room was not cleaned. It took half an hour to one hour to clean it. We came back after dinner at 2 o'clock, and called the cleaning staff, but they still hadn't cleaned it. We kept urging them, and they didn't check us in until 3 o'clock. Hygiene: You can see for yourself, I saw it when I woke up in the morning.
Original TextTranslated by Google
Response from Property: Dear customer, first of all, we are deeply sorry for not being able to bring you a perfect stay experience. If there are any problems in the room during your stay, please dial "0" on the room landline. In order to give you a better stay experience, the front desk staff is always ready to meet the needs of guests 24 hours a day. Our hotel is a 15-minute walk from the main entrance (Yingbin Gate) of Qingming Shanghe Park, and it is very convenient to various scenic spots in Kaifeng. If you can come to Kaifeng in the future, we look forward to your visit again and see the changes of Xiaowei. Thank you for your valuable suggestions. We will continue to improve the quality of the hotel. I hope that Xiaowei will have the opportunity to serve you next time and let every customer feel at home.
Guest User
Deluxe Twin Room With Peaceful Sleep Pillow
Stayed in Dec 2024
Family
14 review
5.0/5
Outstanding
Posted on Jan 20, 2025
It is very close to the gate of Qingming Riverside Park, about 300 meters away. It is very convenient to enter and exit the park. After playing, go back to the hotel to rest. The room is very comfortable, clean and the service is also very good.
Original TextTranslated by Google
Response from Property: Dear guests, hello: First of all, thank you for choosing to stay at our Vienna International Hotel Qingming Riverside Park. Thank you for your recognition of the hotel. The hotel is located near Qingming Riverside Park. At night, you can see the night view of Qingming Riverside Park and the historic city wall. It is very pleasant to be quiet in the bustling city. It takes only 5 minutes to walk to the Duanmen of Qingming Riverside Park. We always believe that good reputation must be recommended by the most sincere satisfaction of guests. Our store is equipped with charging piles specifically for your car endurance. At the same time, we are also honored to provide you with the best service. I hope there will be more surprises and touches when we meet next time. Dear guests, thank you very much for your good comments on our hotel. We will continue to work hard to live up to your good comments. Thank you again for your affirmation of the hotel. I look forward to visiting you again and wish you a pleasant journey! !
Yuhoukongqidexiangtian
Business Double Bed Room With Peaceful Sleep Pillow
Stayed in Dec 2024
Solo travelers
52 review
4.0/5
Very Good
Posted on Jan 15, 2025
The price/performance ratio is normal. The main point is that it is close to the Qingming Shanghe Park. Kaifeng Prefecture Daxiangguo Temple is not far away. You can walk to Duanmen from Shanghe Park, which takes about 12 minutes. There are some economical small restaurants around to fill your stomach. I didn't order breakfast, firstly, there is no option for one person, and secondly, I want to eat local breakfast. The facilities are a bit old, but they are enough😁 I don't like the pillow very much, it is said to be zero pressure😳
Original TextTranslated by Google
Response from Property: Dear customer, first of all, we are deeply sorry for not being able to bring you a perfect stay experience. If you have any problems in the room during your stay, please dial "0" on the room landline. In order to give you a better stay experience, the front desk staff is always ready to meet the needs of guests 24 hours a day. Our hotel is a 15-minute walk from the main entrance (Yingbin Gate) of Qingming Shanghe Park, and it is very convenient to various scenic spots in Kaifeng. If you can come to Kaifeng in the future, I look forward to your visit again and see Xiaowei's changes. I hope Xiaowei will have the opportunity to serve you next time and let every customer feel at home. Looking forward to your visit again (Vienna International Hotel Qingming Shanghe Park Branch)!!!
Guest User
Deluxe Family Room With Peaceful Sleep Pillow
Stayed in Dec 2024
Family
23 review
5.0/5
Outstanding
Posted on Feb 6, 2025
The room is very good and the location is also very good, right next to the Qingming Riverside Park. There are many places to eat downstairs. The room is very large and very clean.
Original TextTranslated by Google
Response from Property: Thank you for your praise. It is our greatest honor to receive your recognition, and it also gives us great motivation. The hotel has also prepared a variety of room types with different layouts for different guests to choose from. We hope that our sincere service can bring you a more comfortable experience. Your satisfaction is the best affirmation and encouragement for us. We are committed to providing you with a cordial and thoughtful stay experience, so that we can continue to improve and innovate in our future services. Guests can promptly report any related problems encountered during their stay to the front desk. The hotel has someone on duty 24 hours a day. We will try our best to help you solve the problem as soon as possible. We look forward to your visit again. We will serve you wholeheartedly!