Vienna International Hotel (Shantou Chenghai Waisha Bridge) Reviews
Vienna International Hotel (Shantou Chenghai Waisha Bridge)
No. 324 National Road (End of Waisha Bridge), Longhu District, Shantou, Guangdong, 515823, ChinaView Hotel Details
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Vienna International Hotel (Shantou Chenghai Waisha Bridge) Guest Reviews
4.6/5
Very Good
715 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.6
Amenities4.6
Service4.6
Cleanliness4.6
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All reviews(715)
Positive reviews(692)
Reviews with photos/video(129)
Classy environment(73)
Friendly front desk staff(57)
Convenient parking(33)
Well decorated(32)
Delicious breakfast(22)
Average sound insulation(18)
Perfect for business trips(15)
Good Internet(10)
Negative reviews(23)
Chelsy Heng
Queen Room With City View
Stayed in Nov 2024
Family
12 review
5.0/5
Outstanding
Posted on Dec 9, 2024
Clean and nice environment!
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey!
Sekhon
Standard Single Room (No Window)
Stayed in May 2024
Business travelers
5 review
5.0/5
Outstanding
Posted on Jun 25, 2024
Good enjoy
Response from Property: 尊敬的客人您好~看到您對小維的認可,讓小維如遇見東日暖陽、山間清泉般的快樂,希望我們依然是您不二之選,維也納國際酒店澄海外砂大橋店全體小夥伴恭候您,期待為您再次奉上更好的服務,愛您哦
Pavneet singh
Standard Queen Room
Stayed in Oct 2024
Business travelers
11 review
2.2/5
Posted on Nov 30, 2024
Very less lights in the room & bed is very small
Response from Property: Dear guest: First of all, thank you for taking the time to leave your review here. We still have a lot of shortcomings, thank you for your comments. We welcome you to visit our hotel again in the near future and continue to provide us with valuable comments and suggestions!
Chirag Mehndiratta
Standard Queen Room
Stayed in Dec 2023
Business travelers
13 review
4.2/5
Very Good
Posted on Jan 23, 2024
Always stay here for business but need to work a little bit on amenities
Response from Property: Dear guests, please calm down! We are deeply sorry for your experience during your stay at the hotel. Your valuable opinions are very important to us, and we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Rohit
Standard Queen Room
Stayed in Apr 2024
Business travelers
37 review
4.0/5
Very Good
Posted on Jun 9, 2024
Good location, good breakfast
Response from Property: 尊敬的客人:首先感謝您花費寶貴的時間在此留下您的點評。我們還有很多不足,感謝您的意見。我們歡迎您在不久的將來再次光臨我們酒店,並繼續為我們提供寶貴的意見與建議!
Anonymous User
Standard Queen Room
Stayed in Sep 2024
Travel with friends
6 review
5.0/5
Outstanding
Posted on Oct 27, 2024
Highly recommend.
Response from Property: 尊敬的客人:首先感謝您花費寶貴的時間在此留下您的點評。我們十分高興看到您滿意此次的入住體驗。我們歡迎您在不久的將來再次光臨我們酒店,並繼續為我們提供寶貴的意見與建議!
Guest User
2-bed Room With City View
Stayed in May 2023
Business travelers
2 review
3.0/5
Posted on Jun 14, 2023
Good room and service is ok
Response from Property: 尊敬的賓客,請息怒!對於您在酒店入住期間的經歷,我們深表遺憾。您的寶貴意見對我們非常重要,我們會將意見告知相關部門以提高服務質量。若您下次至此,希望能再次預訂本酒店,給我們一個機會致歉。期待再次光臨!
binglandhl
Romantic Deluxe Suite - River-View (Living Room, Bathtub)
Stayed in Jan 2025
Business travelers
35 review
4.5/5
Great
Posted on Mar 2, 2025
The hotel is in a good location, with many delicious restaurants nearby. The front desk service attitude is very good, the room I stayed in is quiet, and it is equipped with a bathtub. The room is large and the experience is good. The breakfast is a bit simple, I hope it can be richer.
Original TextTranslated by Google
Response from Property: Dear guests: Thank you for staying at our hotel and sharing your experience. We are glad that you have recognized every aspect of our hotel. Through your meticulous description, we can feel the happiness that this journey has brought you. This is what we service providers have always pursued, and it will also become our motivation to continue working hard and making progress. We look forward to serving you next time!
Lijifan2
Queen Room With River View
Stayed in Jan 2025
Solo travelers
18 review
4.0/5
Very Good
Posted on Feb 15, 2025
Convenient transportation and superior geographical environment! Convenient parking, many restaurants around, beautiful environment outside the window...
Original TextTranslated by Google
Response from Property: Dear guests: Thank you for staying at our hotel and sharing your experience. We are glad that you have recognized every aspect of our hotel. Through your meticulous description, we can feel the happiness that this journey has brought you. This is what we service providers have always pursued, and it will also become our motivation to continue working hard and making progress. We look forward to serving you next time!
Guest User
Standard Queen Room
Stayed in Dec 2024
Solo travelers
9 review
1.5/5
Posted on Jan 31, 2025
Let me tell you why I gave it a one-star rating:
1. The room was very unhygienic, the sofa was dirty, and the carpet at the entrance was also dirty!
2. Before booking the room, I made a note not to stay next to the elevator, but when I went back at night, I found that the elevator was only separated from my room by a wall!
3. The transportation is extremely inconvenient! If you don’t drive or charter a car, I don’t recommend staying here. I couldn’t get a taxi even after booking a taxi on four or five platforms! It’s inconvenient to go out, and I couldn’t get a taxi back!
Original TextTranslated by Google
Response from Property: Dear guest, please calm down! We are deeply sorry for your experience during your stay at the hotel. Your valuable feedback is very important to us, and we will inform the relevant departments of your feedback to improve the quality of service. If you come here next time, I hope you can book this hotel again and give us a chance to apologize. Looking forward to seeing you again!
Guest User
Queen Room With River View
Stayed in Nov 2024
Business travelers
34 review
5.0/5
Outstanding
Posted on Dec 23, 2024
Facilities: Complete, comfortable, spacious and bright lobby
Hygiene: Clean and safe
Environment: Beautiful, river view, refreshing and comfortable
Service: Meticulous, thoughtful and warm
Breakfast: Delicious, very delicious, noodles are the most special
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Sometimes happiness is just a feeling. As long as you feel it with your heart, it will always be around us. Many things in our memories are because of the feeling of happiness. No matter how long it takes, our mood will remain unchanged. Enjoy life and share joy. Thank you for your love for us. We are happy because of you! Thank you for your support and care for us!
Meiyouerjii
Standard Queen Room
Stayed in Nov 2024
Business travelers
7 review
5.0/5
Outstanding
Posted on Dec 8, 2024
Overall it's OK, except that the sound insulation is a bit poor. I stayed for a while during the National Day holiday, and I chose this store again this time. The staff in the store have a very good attitude and will take the initiative to say hello. I especially like the short-haired auntie. She has a very good attitude and is very kind. I can't remember her name tag, I just remember that she is from Jiangsu and has short hair. The auntie is really super nice and kind, just like a family member. I hope the boss will praise the auntie after seeing her. She is really very good. The night before, she learned from the communication that I would take a flight home the next day. She saw that I hadn't come downstairs yet, so she went upstairs to see me and wanted to treat me to breakfast, but the car I booked to go to the airport arrived and it was too late. After expressing my gratitude, the auntie sent me to the 7th floor. I really like that auntie. I didn't meet her twice after I stayed there. I don't know if that auntie no longer works there. If she still does, I hope we can meet again if we have the chance.
Original TextTranslated by Google
Response from Property: 尊敬的賓客,非常感謝您對我們酒店的好評,我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定,期待再次光臨,祝旅途愉快!也謝謝您對阿姨的關心,她家裡有事請假回家了,下次您過來入住的時候,她應該就忙完回來上班了,謝謝您對阿姨的肯定!
Meizhuangtai
Queen Room With River View
Stayed in Dec 2024
Business travelers
35 review
5.0/5
Outstanding
Posted on Feb 7, 2025
Nice environment, I will come again next time
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Sometimes happiness is just a feeling. As long as you feel it with your heart, it will always be around us. Many things in our memories are because of the feeling of happiness. No matter how long it takes, our mood will remain unchanged. Enjoy life and share joy. Thank you for your love for us. We are happy because of you! Thank you for your support and care for us!
Guest User
Standard Queen Room
Stayed in Sep 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Oct 19, 2024
As soon as I drove to the hotel, the security lady came over to direct the car and helped with the luggage, which was very nice.
Original TextTranslated by Google
Response from Property: First of all, thank you for taking the time to leave your review here. We are very happy to see that you are satisfied with your stay. We welcome you to visit our hotel again in the near future and continue to provide us with valuable comments and suggestions!
Guest User
Standard Queen Room
Stayed in Sep 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Oct 19, 2024
The room was newly renovated and the environment was good. The lady also gave two extra bottles of water. The service was thoughtful.
Original TextTranslated by Google
Response from Property: First of all, thank you for taking the time to leave your review here. We are very happy to see that you are satisfied with your stay. We welcome you to visit our hotel again in the near future and continue to provide us with valuable comments and suggestions!