Atour Hotel Xiangshan Binhai Avenue Reviews

Best hotel i went to for the price and awesome staff who are very familiar with handling foreigners.

First time stay in this hotel, very good, a bit far from downtown.

Not bad for where it is

qeryyuoopp

The front desk service is good, the hotel is in a good location, the location is good, it is very convenient to go to Songlan Mountain Scenic Area, the scenery nearby is beautiful, it is close to the company, the pastoral scenery in front of the hotel is nice, the scenery is good, the surrounding is very convenient, the bedding in the hotel room is comfortable, and the overall environment is very good Great, recommended

The service of this hotel is really worthy of the words "enthusiastic and thoughtful", it directly touched my heart! I drank too much while accompanying a client on a business trip. When I got back to the room, I was in a daze. I wanted to ask the front desk if there was any hangover soup or something like that. Within a few minutes, a boy came to the front desk and brought me a glass of warm honey lemonade. ,Notice! It's warm, not hot, which is really considerate! ! I vomited all over the floor and I felt disgusted with it. As a result, the boy took the cleaning tools to clean me up without saying a word. Because I was really sleepy, I fell asleep directly. When I woke up in the morning, I found that the clothes on the floor were also there. It disappeared. I just went on a business trip for a day and didn’t bring any other clothes. Then I saw the note left on the table. When I opened the door, I found that my clothes had been washed, folded and hung on the door! This service is really YYDS! ! !

The environment is good, the hotel is clean, the room is clean, there are children with me, and I specially gave the children slippers and toothbrushes. The front desk staff are friendly, polite, and enthusiastic. It's the first time I stayed at Atour, and I have a very good impression. I will continue to choose it next time

Hotel hygiene is very good, service is also very good. It is very close to Songlan Mountain Scenic Area. The facilities are also relatively complete. I will stay at this hotel next time. As expected of Atour.

A comment just now has already commented on the male receptionist, so I won’t say more here. I just hope that your company will carefully consider hiring people and pay attention to the professional level training of employees! This is obviously due to lack of professional skills. I booked two rooms, one with a king bed and one with a twin bed. I was told that the twin bed had not been cleared yet and asked me to wait for 20 minutes. I agreed, and after 20 minutes, it was still there. No, they said they could upgrade me to an executive twin room, which was fine, but I asked where the double room was? He said he had to wait another 30 minutes. I wanted to go crazy at that time... The elderly and children had been waiting in the lobby for a long time... I said I couldn't wait any longer. I wanted to go to Songlan Mountain to play. It was already 4 pm by then, and the sea water would be too late. It was cool. Later, the girl at the front desk next to me helped me get an executive king bed in a few minutes, and it was also on the same floor. You see, it can be solved, but the male front desk just couldn't solve it. He just stayed there, snap, snap, snap. When he clicks the mouse, I don’t know what he is clicking on! It was my first time to stay at Atour, and he also suggested that I apply for a membership card. I said yes, and I planned to recharge and apply for a card. This kind of service made me give up the idea! Did this kind of waiter cheat Atour? ?

There was only one person checking in at the front desk. I took pictures for a long time. I was really drunk. I waited and waited for the takeout I ordered. I thought it would be delivered. After waiting for a while, I called the front desk and asked myself to go get it. When I got to the front desk, I was told that the robot had delivered it. It was at the front desk. Are you kidding?

The place is very remote and it is difficult to take a taxi. There are no buses. The parking lot is very small. People coming from behind will block your car and no one will care. It is a long way to eat. The price is even worse than an orange without a refrigerator. The last time I won’t stay here again, that’s it

Checking in on the first day of the new year, Atour on Binhai Avenue is already on our list. I will come to Xiangshan again when the weather is warm, and I will stay at this Atour! Address: Super close to Songlan Mountain Resort! And in the effective area, it will not be noisy, very quiet, very satisfied! Just park on the ground! Environment: The room is very large and clean, and the experience of staying is very good. We are all satisfied, old and young! There is also a book bar opposite the lobby, which is really atmospheric! Service: I want to call the beautiful lady, she is too gentle! There is really nothing to say about the service. On the day of check-in, because we had two rooms, the check-in was a bit slow, and there were other people queuing up behind us. First, I gently asked another little brother to check in, and then gave us and those who were waiting in the gap Everyone pours ginger tea. There is also a robot to deliver things. They gave us children's toiletries and slippers. Later, when we went to other hotels in other cities, they didn't provide children's products. Compared with Biado, Atour is so good! On the day of departure, they gave us warm mineral water. We have children, and they gave us small snacks! Breakfast: Here comes the important point, you must eat the freshly cooked seafood noodles from Auntie, it’s so fresh that your eyebrows fall off! ! ! Tastes better than anything I eat out! ! ! When I checked in at night, I thought there were not many people, but when I had breakfast, I found that there were many people, including many children! Come again in hot weather, I really like Atour, I am satisfied with the environment, food, and service!

Environment: In relatively remote places, facilities are limited. The nearest supermarket has to walk for ten or twenty minutes. Hygiene: The hygienic details of the room need to be strengthened, there are hairs, small stains, etc. Service: service is ok. Say two hardware problems: 1. The TV projection function cannot be used, which affects the experience. 2. The shower faucet in the bathroom does not have a constant temperature, it is cold 🥶 and hot 🥵.

This experience made me completely disappointed with the brand of Atour 😞The hair on the sheets, the garbage everywhere next to the trash can at the staircase, and the leftover takeaway. The sanitary environment is too poor. The most hateful thing is that the floor drain in the room is broken, causing the stench of the sewer to come back. The stench is terrible. The first night, a person from the warranty department came to fix it casually. He said it was fixed. But when I went out to play and came back, it stinked again. No one came after reporting the repair. My husband had to fix it himself. When I went to the front desk to argue with them, they actually sent an intern to pretend to be the manager [angry] Do you really think that all guests are **! ! The child came back from playing all day and had to wait until after 12 o'clock every night because of the stench to sleep. Very poor management! Very poor service! Very poor hygiene!