Paragon Suite by Antlerzone Reviews

I was really disappointed with this stay. The unit felt dirty and neglected. I booked 2 nights but had to check out the next day because I didn’t feel comfortable staying. • Wi-Fi didn’t work at all, and there was barely any mobile signal inside. • The room had visible signs of termite infestation on the door and walls. • Bedsheets were stained and likely not changed. No towels were provided. It seemed like the unit hadn’t been cleaned before check-in. Definitely not what I expected. I feel like I wasted my money, especially since the booking was non-refundable.

All good all good all good all good all good all good all good all good

Great view and fast reply. But location inconvenience and building is out of maintenance for external painting. Swimming pool for children inside has many small stones due to dust from upper floors. The flat out of aircon, power sockets supply after 10pm. No charging of phones causing so many troubles. TV don’t know how to work or can’t work…

Bed very comfortable. Quite big space with nice view and nice pools

The room was clean but showed signs of being rundown. The wall mural sticker was peeling off, and the bathroom had several issues — water leakage and stains on the toilet ceiling, a poorly maintained bathtub, and the presence of water flies

The room was smelly due to the bad ventilation.

Nice view, very comfortable, and super clean..

Good value of money. Spacious. Good location.

Overall ok. Thanks will return again next time. Wishes to see more improvement

Hotel room is clean, but hotel environment is not so good. Condo is a little rundown, and lights are not on

Excellent location and ease of check in

Bad review! Not recommended at all! The whole stay experience was terrible. First of all, after I successfully paid and received the confirmation email, the email said that I needed to contact the hotel customer service through WhatsApp to get the check-in information and password. I contacted them according to the WhatsApp number they provided, but no one responded. I booked the room on Friday and checked in on Saturday, but no one responded to me for the whole Friday, and the hotel did not contact me actively. What do you want us to think as customers? Do you think you are being scammed? The whole process makes people very anxious and uneasy! It was not until late Friday night that the customer service finally sent me a message. As a result, when we checked in the next day, the QR code provided by the customer service was actually unusable. We had to show the QR code to the security guard of the apartment to enter. But because the QR code was invalid, the security guard did not let us in at all, saying that the QR code was expired or invalid. It was already two or three in the middle of the night, and the customer service could not be contacted. I could only argue with the security guard. In the end, he compromised and let me in, otherwise I would really have to sleep on the street. Can you imagine? I have paid but was turned away and could not even get in the door! This really made me very angry! Third, after entering the room, there was a strange smell in the room, and I also saw a lot of ants. The hygiene conditions were very bad. The air conditioner was not cold either. I slept very uncomfortably all night. The experience was extremely bad! What disappointed me most was that I told the customer service about being turned away in the early morning afterwards, and **they didn't reply at all! **Completely ignored my message! But when I hadn't checked in yet and they wanted to collect the deposit, the message was replied quickly. Now there is a problem but they don't respond at all. The service attitude is extremely disappointing!

Call2 no answer...