Waystone Seoubong Hotel

Waystone Seoubong Hotel Reviews

Waystone Seoubong Hotel

10 Hamdeok 6-gil, Jeju, Jeju Province, 63333, South KoreaSee Hotel Details
Waystone Seoubong Hotel
Waystone Seoubong HotelWaystone Seoubong HotelWaystone Seoubong Hotel
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1 night

Guest Reviews

8.1/10
Very Good
53 review
Verified reviews
Location8.6
Amenities7.3
Service8.3
Cleanliness8.4
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All reviews(53)
Positive reviews(50)
Reviews with photos/video(15)
Awesome stay(11)
Great location(8)
Large rooms(6)
Negative reviews(3)
Guest User
Superior Family room
Stayed in Jun 2025
Couple
1 review
9.5/10
Amazing
Posted on Jul 30, 2025
It’s a great location, really close to the beach. The rooms are very nice with a bath and shower. Good comfy bed. Overall it’s a lovely hotel!
Kristine1
Superior Family room
Stayed in Jun 2025
Solo traveler
22 review
7.5/10
Posted on Jul 6, 2025
The location is great, and the pool offers a beautiful view. Breakfast was average with limited variety. Also, the room lacked basic amenities like a toothbrush or other essentials.
Guest User
Superior Family room
Stayed in Apr 2025
Traveling with friends
4 review
8.0/10
Very Good
Posted on May 23, 2025
the staff were nice and helpful. It's located nearby the beach with good places to eat as well! It's nearby one of the waterfalls and it's a very walkable distance
Response from Property: 고객님, 소중한 리뷰 감사드립니다.직원들의 친절함과 도움이 되셨다니 큰 보람을 느낍니다.앞으로도 더욱 편안하고 만족스러운 시간을 보내실 수 있도록 최선을 다하겠습니다.다음에 또 뵙기를 진심으로 바라겠습니다. 감사합니다!
Guest User
Superior Family room
Stayed in Jun 2024
Traveling with friends
1 review
8.0/10
Very Good
Posted on Jul 17, 2024
One staff member excelled! Kur yi kim! One negative is tgst we as 2 60 year old women were not allowed to check in upon arrival even tho the room was ready. You have to pay 10,000 won per extra hour. Check in is not until 3! And cgeck out is 11!!!! And after alot of travel with no sleep this was cruel. My “mountain view” was actually a side of a concrete building. They said they will move me. Very helpful to get extra towel, help with taxi service and help to find cafe.
Response from Property: We will cherish our relationship with our hotel. We apologize for any inconvenience caused due to the hotel's policy. All of our staff will do our best to provide the best service to our customers.
여름
Superior Family room
Stayed in Mar 2024
Couple
18 review
10/10
Outstanding
Posted on Apr 26, 2024
It was a nice and clean place. Me and my partner was surprised because the room looks elegant. We will booked again next time.
Response from Property: We are very happy to provide you with satisfaction. The spacious rooms and bathtubs provided in the rooms provide great pleasure in relieving the fatigue of the day. We will always reward you with friendly service and clean rooms.
yoyo1
Superior Family room
Stayed in Apr 2025
Solo traveler
1 review
9.0/10
Great
Posted on May 8, 2025
Whenever I come to Hamdeok, I usually stay at Waystone or Seoubong Beach Hotel~ It's a bit farther than the hotels right in front of Hamdeok, but it's not so far that I can't walk, and I like it because it's quiet. Now, maybe because it's been built for a while, I can smell the sewer when I shower. ㅠ It doesn't come out to the room or anything. I've always been satisfied every time I stay. But this time, I was assigned a room with a view of the Ramada Hotel terrace from the bathroom window, so I stayed with the curtains closed. I don't know if it was because of the sound of Ramada, or because Waystone had a banquet hall, but some families were really noisy in the morning... But above all, there's a bathtub and the room is spacious, so I always go here because of the comfort.
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Response from Property: Dear customer, first of all, thank you very much for using our hotel several times. We take both the parts you were satisfied with and the parts you were disappointed with as valuable feedback. We will share the issue of the sewer smell with the room management team so that they can thoroughly inspect and improve. We deeply apologize for the inconvenience you experienced and will do our best to prevent this from happening again. Nevertheless, thank you for being satisfied with the bathtub and the spacious room. Thank you again for using our hotel and we will continue to strive to provide better service in the future.
Montse Barcelona
Superior Family room
Stayed in Jun 2025
Couple
9 review
8.0/10
Very Good
Posted on Jul 24, 2025
The hotel is well located, the rooms are large, and the breakfast is very comprehensive. The views from the pool are very nice, but we think if it were better maintained and the facilities were more upkeep, it would be a 10-star hotel!
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Guest User
Deluxe Family room
Stayed in Jun 2025
Couple
1 review
8.0/10
Very Good
Posted on Jul 21, 2025
The room is big and clean. There is a bathtub and a swimming pool on the roof. There are bombs like BHC nearby. It is not far from the beach.
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Guest User
Superior Family room
Stayed in May 2025
Couple
1 review
8.0/10
Very Good
Posted on Jun 29, 2025
I made a reservation without seeing the inside of the accommodation, but the bathroom and shower room did not have doors but were made of glass and only had curtains instead of walls, so it was a little uncomfortable. The rest was comfortable and good.
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Guest User
Superior Family room
Stayed in Mar 2025
Solo traveler
1 review
10/10
Outstanding
Posted on Apr 25, 2025
Everything is good except for the narrow parking lot. I don't know if the bidet is broken or not.
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Response from Property: Dear customer, thank you for your valuable feedback. We are truly sorry for the inconvenience regarding the parking space. We will do our best to secure ample parking space. The bidet is out of order and will be inspected and replaced, so please understand that it will not be available for the time being. Thank you again for your valuable feedback, and we will continue to improve to provide better service in the future. We will do our best to provide a more satisfactory experience on your next visit.
Anonymous User
Superior Family room
Stayed in Jul 2024
Family
9 review
2.0/10
Posted on Aug 18, 2024
We stayed in two hotels and one B&B in Jeju Island, and this one was the worst in all aspects. Regardless of the surrounding environment and the hotel environment, the following points can completely determine whether it is suitable to stay. First, when we checked in at 3 o'clock, we were charged an extra 33,000 won (11,000 won per day for our three-day stay) on the grounds that we brought children. Although it was not much, it was really disgusting. We booked a room with a double bed and a single bed, and did not need to add an extra bed or any supplies. What was the reason for the extra charge? We did not eat breakfast, and did not dare to use the hotel's mineral water (without packaging, it felt like a three-no product) or bath towels and towels. There were even unwashed stains and hair on the bed! There are all kinds of disgusting stains on the wall and the bathtub... Second, I want to complain about the plugs. You can see the picture below. The position of the sockets is very precarious. The upper part of one socket is blocked by the cabinet. Every time I use it, I have to move the table out... The other plug is a little above the baseboard at the entrance, next to the fire equipment. When charging, the mobile phone and other things can only be placed on the ground. I can only squat on the ground to look at it temporarily... I searched the whole house and found only these two. Finally, there is another one plugged in with a hair dryer next to the wash basin... Third, the air conditioner, I don’t know whether to say it is smart or not. We used three nights to experiment. The temperature was set below 20 degrees, and the air conditioner would keep running. Otherwise, it would stop and start for a while. When it was turned on, the wind was so strong that I had to add clothes quickly, otherwise it would give me a headache. When it was stopped, it was stuffy and I had to take off my clothes... If it wasn’t during sleep, I would have to keep adding and removing clothes? ? ? Fourth, the water in the sink could not go down at all. Every time I brushed my teeth and washed my face, I felt disgusted by the dirty water... Fifth, the refrigerator did not cool at all. It was warm when I put my hand in it. Oh! In summer, sometimes I buy a San San Zhi or put ice water in it and it will turn into warm water. I tried to adjust the temperature but couldn't! Sixth, there is only one room card. Every time I go out, the power is cut off when I pull out the card. I can't charge it when I leave (sometimes I want to charge a power bank). The "Do Not Disturb" button outside will also be turned off (I don't want anyone to enter the room when I'm not there). The refrigerator will also be powered off, although it doesn't cool! In short, don't stay here. It's a bloody lesson.
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Response from Property: We sincerely apologize for any inconvenience caused in any way. We will actively reflect your opinions and do our best to improve.
Guest User
Deluxe Family room
Stayed in Jul 2024
Family
19 review
7.5/10
Posted on Aug 13, 2024
The room is very dark, the service is average, breakfast closes at 9:30, the view of the swimming pool on the roof is good, and the hygiene is average.
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Response from Property: Dear customer, thank you for your valuable review. We apologize for the inconvenience caused by the dark part of the room and the breakfast time. We will improve our facilities and services based on your valuable feedback. Thank you for mentioning the rooftop pool and hygiene. We will continue to strive to provide a more satisfactory experience in the future. Please give us the opportunity to visit again and we will do our best to provide better service.
AKDONG_Dodo
Superior Family room
Stayed in May 2024
Business traveler
87 review
10/10
Outstanding
Posted on Jul 1, 2024
I stayed there once before and it was clean and nice. Hamdeok Beach is right nearby, so it was great to take a walk and wind up the day after a business trip.
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Response from Property: Thank you for the good review. We will cherish each and every customer and do our best. We'll see you again in a happy relationship.
Guest User
Superior Family room
Stayed in May 2024
Family
17 review
10/10
Outstanding
Posted on Jun 11, 2024
Super hotel! Super number! The breakfast and the girls at the reception are great!
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6/11
Response from Property: We are very happy that you are satisfied with our hotel. We will continue to provide you with the best service. Thank you.
Jinxiaoyi
Premier Family room
Stayed in Aug 2024
Solo traveler
1 review
6.5/10
Posted on Oct 8, 2024
The location is a second-tier sea view and there is no sea view. The house price is a first-tier price and not worth it. Service staff are okay
Original TextTranslated by Google
Response from Property: 고객님, 소중한 의견 감사합니다.바다가 보이는 객실을 예약하셨으나 예상과 다른 경험을 하신 점에 대해 진심으로 사과드립니다. 객실의 위치와 가격에 대해 고객님께서 느끼신 불편을 충분히 이해하며, 향후 객실 배정 시 더욱 신경 쓰도록 하겠습니다.서비스 직원에 대한 긍정적인 평가에 감사드리며, 앞으로 더 나은 서비스를 제공할 수 있도록 계속해서 노력하겠습니다.다시 한 번 귀한 의견 주셔서 감사드리며, 다음에는 더 만족스러운 경험을 드릴 수 있기를 희망합니다.