The Harbin Xueli Premium Hotel (Central Street Sophia Church Branch) is an ideal spot for travelers wanting to discover the city. Visitors to Harbin will find that the Harbin Xueli Premium Hotel (Central Street Sophia Church Branch) is a fantastic accommodation choice. The hotel is conveniently located just 2km from Harbin Railway Station and 36km from Harbin Taiping International Airport. The closest major public transportation, Shangzhidajie Metro Station, is only 1km away. The nearby area boasts an abundance of attractions including Zhaolin Park, Zhonghua Baluoke Fengqing Street and Stalin Park. At the end of a busy day, travelers can unwind and relax in the hotel or go out and enjoy the city. This Harbin hotel features parking on site. Our guests consider this hotel to have excellent service. This hotel is particularly popular with those traveling with families.
"Facilities: The facilities are genuinely very old and run-down.
▶ The TV is digital, only showing regular channels, but it relies on an internet connection. The Wi-Fi speed is atrocious, causing TV programs to constantly buffer. The network is unsecured (no password), which is concerning, but the speed is so poor that it's practically unusable anyway. Talk about adding insult to injury, haha!
▶ The showerhead in the cubicle faces the door, and the glass door leaks significantly. It's a disaster every time you shower. This seems like a minor issue that could easily be fixed with a simple sealing strip!
▶ The remote control batteries were dead, and it wasn't due to being too far away. (Though, with the TV situation, it hardly matters, haha).
▶ Food delivery is left at the elevator entrance downstairs for self-pickup. However, the elevators don't require a key card to operate, meaning anyone can go up. So, what's the logic behind not delivering food directly to the room?
▶ The air conditioning unit displayed 'dust full', clearly needing a cleaning. It was incredibly noisy; even on the lowest setting, there was a constant, low-frequency humming and vibration.
▶ Could I simply not use the AC? No, because the room has no windows (which I knew beforehand), making it incredibly stuffy and hot.
▶ The cumulative effect on my sleep was a musty smell from the duvet, and I woke up with a pounding headache.
▶ Poor soundproofing is a critical flaw; earplugs are absolutely useless here. The room door rattles, you can clearly hear toilets flushing in other rooms, and given the number of elderly guests, there were several instances of men clearing their throats loudly early in the morning... which, I guess, you can't really complain about 🤷🏻♀️.
Self-service Afternoon Tea: A few pots of tea in the ground floor lobby, some candies, and small packets of snacks only available in the mahjong room—how does that even qualify as 'afternoon tea'? Couldn't they at least offer a few individually wrapped pastries or even the cheapest cherry tomatoes?
Service: Absolutely fantastic! This hotel, despite its shortcomings, boasts such genuinely kind and friendly service with constant smiles. Because of their excellent service, I genuinely struggled to give a truly low rating. However, good attitude alone, unfortunately, doesn't compensate for a consistently poor living experience. They really need to fix things, especially considering it's still ranked fourth among high-end hotels."