Read genuine traveler ratings & reviews to find your perfect stay.
Posted onAug 25, 2026|Deluxe Twin Room
Guest UserAll the staff were amazing! It was raining when we arrived, and parking was difficult, but the security guard at the entrance was already waiting for us at the parking lot entrance. He helped guide us to a spot, carried our child, and handled our luggage – truly fantastic. After check-in, the concierge offered warm towels for our hands, poured water, and helped transport our bags to the room. Within a minute, housekeeping delivered slippers and toiletries for our child. The restaurant was excellent, with a great ambiance and complete facilities. It was open from 7 AM to 12 PM, and they even brought yogurt for our child. The food selection was quite comprehensive. Although the hotel facilities are a bit dated, the location is superb. We could see the Songhua River from our room, and it's very close to Central Avenue and St. Sophia Church. Turning right after exiting the hotel, there are various restaurants. At check-out, the concierge even gave us small gifts, including a fridge magnet because we had a child. Both adults and children thoroughly enjoyed their stay.
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Price per night from:€61
Posted onDec 3, 2025
Guest User
Highly recommend for anyone planning a trip to Snow Valley! Nan Nan Homestay has an unbeatable location, incredibly close to the ski resort. After a tiring day of skiing, you can just turn around and head back to rest. The owner is a local and an excellent guide, providing professional service. The attraction tickets they helped us book were cheaper than online, and they even arranged free shuttle service within the scenic area, so we didn't have to lug our luggage around. The rooms are well-equipped with private bathrooms and complimentary toiletries. The large kang bed can accommodate 2-4 people, making it perfect for family trips or traveling with friends. The 'tie guo dun' (iron pot stew) and 'guo bao rou' (sweet and sour pork) at the restaurant are super authentic, with fresh and flavorful ingredients – incredible value for money. We loved our stay so much, we didn't want to leave!
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Price per night from:€12
Posted onJan 5, 2026
_WeChat37292****
Every day since leaving Xinfu, I've been missing the sledding hill behind the lodge (it was free and unlimited!).
The owner even helps guests take photoshoots like 'splashing water into ice' (he took three amazing shots for me 😎) and 'glowing with colors.' He's an incredibly skilled photographer, and those pictures instantly elevated my social media game. They also organized a session where we all made candied hawthorns together. As an extrovert, being able to chat with everyone like that was just so enjoyable!
The owner also led the trip to Wusong Ridge, keeping us entertained, taking photos, and even teaching us how to ski along the way. As someone from the south, I truly got to experience the thrill of playing wildly in the snow!
And of course, the accommodation itself was very unique, with a traditional heated *kang* bed, ensuring a deep sleep until morning. Waking up to hot porridge in the morning was just heavenly!
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Price per night from:€13
Posted onMay 3, 2026
Miwa627Among the 5-star hotels in Harbin, I chose this one, which is the newest, and I wasn't disappointed upon arrival. The facilities are new and very clean, and the hotel staff are very enthusiastic. If you order takeout, a robot delivers it to your room. It's quite close to the airport, only a 30-minute ride. The only thing to consider is that the location is a bit out of the way, a little further from the main tourist attractions.
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Price per night from:€51
Posted onJun 10, 2026
Haiyan·SeasaltI've transited through Harbin multiple times, and this time I chose a new hotel to stay at, which offered a much better experience. They provide free shuttle service every half hour, allowing for flexible arrival times. The room was also more spacious, clean, and hygienic. The best part is that since the area near the airport is quite desolate and ordering food can be inconvenient, the front desk offers meal service until 9 PM, and the prices are very reasonable. Compared to other options, this place definitely has an advantage; it offers great value for money!
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Price per night from:€18
Posted onJul 14, 2026|Lizzy Double Bed Room (Forest Oxygen Bar + Capsule Coffee Machine)
HefurennengnengThis hotel, located on Sandaogai Street, boasts an amazing location right off Central Avenue. Whether you want to see the streetscape, river views, or St. Sophia Cathedral, it's all within easy walking distance! Honestly, as a Harbin university student from 2003, this is the first time in over 20 years I've seen Central Avenue deserted in the early morning! It was a truly unique experience. The hotel itself is a classic European-style building, and the public areas, breakfast, and decor are all excellent. The only real drawback is the small room size, but considering its prime location in the Central Avenue business district, it's still very good. For this price, location, and ambiance, the value for money is absolutely superb. The breakfast was incredibly satisfying and fueled me up! The service was exceptional – truly genuine and thoughtful, much more personalized than the standard procedures you find in larger hotels. My only minor complaints are that the gym is pretty abysmal and almost negligible, and since this was a last-minute trip, for some reason they assigned me a room at the very end of the hallway, which felt a bit odd!!!
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Price per night from:€54
Posted onOct 18, 2025
MediterraneanSea
Facilities: There's a restaurant on the first floor that offers breakfast. The selection isn't huge, but it's perfectly adequate. The room was spacious and had a large window. There were no strange odors, and the bathroom was a good size with a separate wet and dry area.
Ambiance: Clean and tidy, with lively decor. The signature Ibis red makes it feel warm and inviting.
Service: The young lady at the front desk had a smile that could melt anyone (and I'm a woman!). She was a major highlight of the hotel – so enthusiastic and empathetic. When she saw my mom and I were sharing a bed, she proactively upgraded us to a twin room, which was also very spacious, and even gave us complimentary egg tarts upon check-in. Her proactive spirit and warm service made our stay truly enjoyable! 😀
Hygiene: The hotel maintained the usual Ibis standard of cleanliness. There was no hair on the room floor, and both the toilet and shower areas were excellent and very spacious.
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Price per night from:€18
Posted onJan 19, 2026|Sleep King Room (Electric Suspension Massage Bed, Intelligent Guest Control)
Shuyun_One of the coziest hotels I’ve ever stayed in! From the first moments inside I was smitten by the fresh aroma in the hotel, which was lingering in the lift and in the rooms. It’s not an unbearable perfume, but a very subtle hint of floral freshness. The hotel is undoubtedly clean and comfortable; everything from the hairdryer and shampoo to the massage bed is wonderful and clearly maintained. They have a cute robot that delivers food straight to your room. The rooms are clean and the smart home function with its automatic curtains is very convenient on those lazy mornings before another eventful day. The breakfast is very cozy and tasty, I especially loved the steamed buns and the coconut coffee. The location is just right, the road allows for a comfortable taxi access, and within a 10-15 walk you can see the beautiful Central Street. And right outside the hotel there are many delicious food options (though, I recommend robot delivery for ultimate cozyness). The staff is polite and helpful, especially the ladies (I once again confirmed ladies are always much more professional and helpful in every nation, the young man at the counter was not helpful at all). All in all, this hotel made my stay very enjoyable. If I’ll have an opportunity to return to Harbin, I would love to choose this hotel again 💖
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Price per night from:€17
Posted onAug 11, 2026|Superior Room (2 Beds)
Anonymous User
This hotel is located in the Central Street business district, making it convenient for shopping. It has five floors, but the building is quite old, and in my opinion, it doesn't quite meet a five-diamond standard.
First, the pros: The rooms in Block A are spacious and well-renovated. The hotel was proactive in addressing issues, and the service attitude was good. The location is convenient, being just over 500 meters from Central Street and the Songhua River, so it's not too far. Taxis are readily available, and there are plenty of dining options nearby.
Now for the cons: The cleanliness wasn't great; I found hair in the corners of the floor after checking in. The facilities also weren't up to par; for example, the hairdryer was broken, and each room seemed to have a different brand of hairdryer. The electric kettle was hot to the touch, and the hot water temperature for showering during the day wasn't high. The restaurant had limited variety, and the food quality was average. There's basically no view from the window.
Finally, a major complaint: If you've booked a room in Block B, I'd recommend not staying there. The room decor is cheap, and the view from the window is terrible, mostly power lines. Block B is separated from Block A by a central garden, and the breakfast restaurant is in Block A.
Overall, I was satisfied with the hotel and Trip.com's service, as issues were actively coordinated and resolved immediately. However, I was quite dissatisfied with the hotel stay itself. I booked based on Trip.com's five-diamond rating, choosing to trust the platform, but the actual experience was significantly different from a five-diamond standard. I suggest the platform strictly vet hotels to prevent inflated reviews from affecting ratings and misleading consumers. This is a genuine stay and an objective review, hoping to help other consumers and encourage the hotel to improve its hardware facilities and operate based on real quality.
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Price per night from:€37
Posted onFeb 13, 2026
Niutou™
The Yabuli Yabuluoni Hotel boasts an excellent location right in the heart of the ski resort, offering incredibly convenient ski-in/ski-out access directly to the slopes and lifts. The rooms are clean, warm, and offer expansive views; you can enjoy the snow scenery right from your window. The facilities are comprehensive, with ski rental and dining all available in one spot. The service is enthusiastic and responsive, and it offers great value for money. It's truly the top choice for a ski holiday; we had a comfortable and worry-free stay. We'll definitely choose this place again next time. Highly recommended!
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Price per night from:€36