Read genuine traveler ratings & reviews to find your perfect stay.
Posted onSep 27, 2026|Deluxe City-view Twin Room
cheer0111
As a budget-conscious traveler who's stayed in Beijing, Tianjin, Chengdu, Xi'an, and now Harbin, I subjectively feel that the Ritz-Carlton Harbin is the absolute bottom tier for Ritz-Carltons in mainland China. At the very least, their service should be on par.
They couldn't customize my room key, claiming it's only for Titanium members and above. The Lion (Ritz-Carlton's member discount) isn't honored here; other Ritz-Carltons offer at least a 10% discount, but this one directly stated, ”We're not part of the same system as other Ritz-Carltons.”
The breakfast selection was extensive, but the kitchen staff were chatting without masks (though it might have been about work). What was truly outrageous was seeing a male employee at the workstation talking on the phone with one hand while the other hand was directly in a wok, stirring noodles (likely fried noodles) with his bare hands.
During breakfast, my family and I hadn't even been eating for half an hour when three different servers repeatedly approached us asking if they could clear our plates, even though there were empty tables around and no one waiting. I had already politely but firmly told the first server that we would be leaving in five minutes at most, yet two more still came to ask about clearing the plates. This is something I've never experienced at any other five-star hotel. I am truly unsatisfied with the service during this stay at the Ritz-Carlton Harbin.
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Price per night from:KRW 189,696
Posted onAug 25, 2026|Business Queen Room
Guest UserExtended Stay Benefits · Breakfast: The front desk didn't register my breakfast, so on the second day, I had to waste half an hour at the restaurant sorting it out. They have a juicer at breakfast where you can make your own juice with the available food, which is great.
Facilities: Very new. Conveniently located near the mall. The washing machine and gym are good.
Environment: A hotel accompanying the convention center, located inside it.
Service: They have a concierge but no actual service. Couldn't borrow an umbrella when it rained.
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Price per night from:KRW 51,917
Posted onSep 12, 2026|Standard Double Bed Room (Derucci Mattress + Smart Guest Control)
Guest UserThe hotel's location is excellent, just a 2-minute walk to Central Avenue, and very close to the Flood Control Memorial Tower and Zhaolin Park. There are many well-established restaurants nearby. The hotel is very clean, the staff are super friendly, and the facilities are new. The only minor drawback is that the dryer in the laundry room isn't very powerful.
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Price per night from:KRW 40,735
Posted onAug 8, 2026|Licheng Spacious Double Bed Room (65-Inch TV + down Duvet + Zero Pressure Mattress + Humidifier)
YingzijiayinThe room facilities are new and very clean, with smart toilets and smart curtains. The location is super convenient for transportation, and you can walk to most major attractions. The staff are warm and friendly, and the housekeeping is excellent. The breakfast has a wide variety of options that both adults and children will love. Definitely worth a second visit!
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Price per night from:KRW 28,355
Posted onSep 29, 2026|Superior 2-bed Room
Shiguanglvxingzhe429
As always, I love Vienna Hotel. No matter which city I visit, Vienna is always my first choice if conditions allow. This time, the Vienna Hotel I chose is right next to St. Sophia Church, which makes it super convenient to admire the church's night view. There's an indoor parking lot, and the adjacent mall offers a plethora of dining options. The hotel room boasts a decor style that I adore – simple, clean, and neat. The landscape painting on the wall adds an artistic ambiance to the room. Its colors, along with the furniture and walls, are all in warm tones, making you feel the warmth of home. The breakfast selection is rich and delicious, and the staff are enthusiastic and attentive. It was another comfortable stay.
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Price per night from:KRW 51,717
Posted onSep 16, 2026|Deluxe Room (2 beds)
Guest UserFacilities: Very good. Since it's the off-season, some pools are under maintenance and not all are open, but there are still enough to use.
Cleanliness: Very clean. The water in the hot spring pools is crystal clear.
Service: All the staff I encountered were very warm and friendly. The waitress selling drinks and ice cream in the hot spring area was especially thoughtful. I accidentally bumped and injured my leg, and she proactively helped me get ice and a towel for a cold compress, and kept asking if I needed any further assistance with genuine concern.
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Price per night from:KRW 57,308
Posted onAug 27, 2026|Superior Queen Room
Zhangzhanger_We chose this hotel for our trip to Yabuli, and its location is fantastic. There are plenty of recreational activities right within the resort. Our stay was excellent; the room was clean and tidy, well-equipped, and the bedding was super comfortable. The front desk staff were warm and attentive, and check-in was very efficient. The environment is quiet, and overall, it offers good value for money. Plus, the sightseeing cable car offers beautiful views, and the Rainbow Flying Carpet is exciting and fun! Highly recommend!
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Price per night from:KRW 84,864
Posted onDec 14, 2025
M35483****
Overall, the room was spacious and clean. Since the second-floor restaurant was under renovation, breakfast times were arranged with the front desk during check-in and then delivered directly to the room the next day. The front desk staff were all very kind and thoughtful, helping with luggage and storing it for me.
Because I booked a special offer room, it didn't include the complimentary round-trip cable car tickets. You might want to call the hotel in advance to confirm this.
The cable car station is conveniently located on the second floor, making round-trip rides very easy. Alternatively, you can take Metro Line 2 to Sun Island and walk for about 15 minutes to see the castle.
The island is currently optimizing its snow sculptures, and the central area is closed off, so I didn't get to explore it this time, which was a slight disappointment.
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Price per night from:KRW 52,316
Posted onJan 13, 2026
M225334****
When I checked in, the front desk attendant had already filled out the ski equipment size form for me. The ski equipment hall on the first floor is exclusively for guests, which is super convenient. When we arrived at the ski hall, the staff had already prepared all our gear, saving us a lot of time and effort. The restaurant on the first floor serves excellent food; we tried various dishes for three consecutive days. There's a QR code in the room for ordering food, so you don't even have to leave to get your meals delivered. A special shout-out to the front desk staff (Zheng Linchun, Sun Yuxin, Li Yan, Teng Yaoxuan); they were incredibly patient and helpful with all the questions my two kids had.
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Price per night from:KRW 84,864
Posted onDec 25, 2024
Haiqal A Rahman
The location of the hotel is so convinient, it's close to grocery stores, restaurants, mosques and morning markets and many more. The staff is very helpfull, the environment in here is so warm. I like my stay in here.
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Price per night from:KRW 8,786