Family-friendly Hotels in Interlaken

A memorable stay! The dreamy rooms with view of the virgin, just world class! We are deeply impressed - the friendliness and friendliness of the staff – This is no longer obvious today. The new, with much love designed rooms and rooms, the details throughout the house, the flower splendour – unique. Kitchen and service were excellent. We wish the entire team many happy guests. We will come back!

My pre-requisite for booking any Interlaken hotel for our stay was a minimum 4 star, sauna and a double bed. I love saunas and for me after my daily exercise program a hot sauna is perfect to relax! Your reception staff were excellent on arrival. When I enquired about the sauna, she explained that as long as I notify reception, I can request a sauna at any time. On day one I had a fabulous 86-degree sauna at 7.30am, it was great to have a “proper” heater and not the infra-red heater that are so common nowadays and to relax afterwards in your solarium area. The only comment was the glass door is a real struggle to close and requires attention. On day 2, at around 5.30pm I went to reception to request a 6.30 am sauna the following morning, the male receptionist was attending to a customer. Whilst I was happy to wait , one of his colleagues , the porter asked if he could help me. I explained that I wished to have a sauna the following morning at 6.30 .. He said he would ensure a message was left for the sauna to be ready for me. At 6.30 the following morning I proceeded to the sauna and wellness area to find a cold sauna. The ”double bed” in 101 is shocking- It is 2 single beds pushed together with a double sheet over the top of the two singles. There was a huge depression between the two beds . The bed looks like a roller coaster ! So much for a double bed to snuggle up to my wife in bed ☹ Breakfast overall was very good. The selection is amazing , the fresh fruit, fresh fruit juice, and much more ..it did have the wow factor however the bacon and sausage were sat in a pool of fat or oil. (Many of the better hotels tend to put a few slices of bread under the bacon and sausage to soak the excess fat or oil up.) 10/10 for the fabulous Christmas decorations ! I do make a point of reviewing any place that delivers exceptional customer service as much as those that disappoint.

The hotel is in a good location, very close to Interlaken West Station, with many shops and restaurants downstairs. The river is just below the balcony, and the scenery is picturesque. The breakfast is also very rich.

We are a family of 4 and finding a room for 4 in Europe can be a challenge. Hotel Derby was perfect for our family, the room for 4 was a great set up. They managed to fill the room with many nice amenities you would find at a chain hotel. The breakfast was very good and they had a lot to offer. When I arrived my suitcase had cracked and I was so worried about making it for the remainder of the trip and the flight home to USA. I asked at the reception if they had any tape I could use, a few minutes later they brought me some duct tape and scissors so I could tape the crack in my suitcase. It was an absolute lifesaver. I got through the trip and made it home. They saved me from a potential disaster. Very much appreciated. You can expect great treatment if you stay here.

I loved this place. First of all, it is a nice, modern, clean hotel. Good location. Green and surrounded by rabits and goats. What I liked most is that it’s also a place for the elderly and for those who need support. It was so nice to share the same space with them, to receive a warm “guten morgen” from the other guests and to feel grounded. The staff was always smiling and friendly. I am thankful.

We stayed at Hapimag resort for 3 nights. The resort is 12 minutes of walk from Interlaken Ost station. There is a bus stop right in front of hotel as well. The apartments are very spacious. We stayed in a 1 bedroom apartment and it was quite spacious. The living area and balconies were huge. There were plenty of towels in the apartment and you could still get more from reception if you needed for pool etc. Hotel also has a temperature controlled pool, an adventure pool and steam/sauna rooms. All fun facilities to enjoy at the end of a tiring day or when its raining outside. There are plenty of restaurants at walking distance. We had a garden view apartment and the view from balcony was beautiful. On a clear day, you could see the Jungfrau mountain from balcony. Checkout process was smooth and fast. Reception staff was well informed and helpful. Overall a very good stay. Things that could be better The decor of the apartment was somewhat underwhelming. Things like balcony flooring, and bathroom tiles were somewhat basic. They were clean but not much color or design. Bathroom tiles were plain white, balcony flooring was basic cement and the whole apartment had like two small paintings. They could do a bit more in terms of decor and make it feel more like a 4 star property. Also, our apartment was not quite ready when we checked in. It appears that there was a last moment change of rooms and sofa cum bed was not converted to bed in this apartment. We informed the front desk and the lady present immediately got into action. It took an additional 30 minutes or so to get it all ready from there.

The overall experience is average, basically self-help.