AAerbufeiladikeGreat location, convenient for getting anywhere, with plenty of dining and shopping options.
I booked a deluxe sea view room, and the service was excellent. Upon check-in, a deposit was required, which is standard for most hotels I've stayed at, so I thought nothing of it. However, the front desk still patiently explained the reason. I hadn't used my credit card in a while and entered the wrong PIN, but the handsome guy at the front desk waived the deposit for me on the spot – so thoughtful!
Before checking in, I was worried the room facilities might be too old and uncomfortable. But the room I was assigned that day was perfectly fine, and the view was beautiful. The only downside was that the guests next door were probably having too much fun that night. From around 10 PM until I moved rooms at 3 AM, it was very lively and noisy, with loud shouting making it impossible to sleep. I called the hotel twice, and they reminded them twice, but it didn't help. At 3 AM, I was directly moved to a higher floor room to sleep (their handling of the issue was very prompt and flexible, which I commend).
When checking out the next day, the manager actually came over to apologize for the noise from the next room last night. This truly deserves a positive review! It successfully made me decide to extend my stay for another night, haha. The only slight hiccup was that when I wanted to extend, the front desk staff told me to check online platforms for availability because they had no rooms at the front desk. So I booked the room for the second night through a platform. Perhaps because it was the weekend, the same room type was 500 more expensive, but I extended anyway, thanks to the manager's enthusiastic service, haha. When I came back in the afternoon after running errands to check in, I found that the hotel had upgraded my room! It was so heartwarming and successfully kept me there, hahaha. Next time I'm here, I'll definitely stay again...
Show more