Hilton Hefei

Hilton Hefei Reviews

Hilton Hefei

No. 198 Shengli Road, Yaohai District, Hefei, Anhui, 230011, ChinaSee Hotel Details
Hilton Hefei
Hilton HefeiHilton HefeiHilton Hefei
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Guest Reviews

9.4/10
Outstanding
2874 review
Verified reviews
Location9.5
Amenities9.3
Service9.4
Cleanliness9.5
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All reviews(2874)
Positive reviews(2797)
Reviews with photos/video(474)
Friendly front desk staff(290)
Easy to get around(208)
Delicious breakfast(145)
Perfect for business trips(131)
Close to train station(35)
Great swimming pool(21)
Delicious buffet(19)
Luxurious(15)
Negative reviews(77)
TheWandererAbroad
Deluxe Suite
Stayed in Jun 2024
Solo travelers
19 review
10.0/10
Outstanding
Posted on Jul 28, 2024
Located very close to Hefei Station which is great. If you arrive into south station then you’ll need a Didi or the metro. Not as traditional/old fashioned as other Hilton suites in China but still a very nice room as a decent price. The lounge was good and the bar on the 3rd floor had nice staff working behind the bar
Response from Property: We appreciate your comments as it is only through feedback like this that we are able to continually monitor and improve both our products and quality of services. Our team is committed to your complete satisfaction and empowered to deliver personalized service attending to your needs. In the meantime, we are looking forward to welcoming you back to our Hotel in the near future. -Alan
Koulakov
Deluxe Standard Room
Stayed in Mar 2025
Business travelers
11 review
9.5/10
Amazing
Posted on May 8, 2025
Good impressions. Price & quality. Good gym
Response from Property: 親愛的客人，您好！遇見您，在最美好的季節裏，您的滿意是對我們最大的褒獎。我們將一如既往，即使離家千萬裏，也能感受到歸家般的温暖與自在。--Lindsay
Adrian James
B.duck Themed Family Two-Bedroom Suite
Stayed in Jun 2024
Family
4 review
10.0/10
Outstanding
Posted on Oct 20, 2024
nice rooms. very friendly staff, amazing breakfast. pool not so fun for young children, not terribly easy to access and need to buy swimming caps. really nice place, would probably return but maybe not in the bduck family room - not much value there. Thank you!
Response from Property: We appreciate your comments as it is only through feedback like this that we are able to continually monitor and improve both our products and quality of services. Our team is committed to your complete satisfaction and empowered to deliver personalized service attending to your needs. In the meantime, we are looking forward to welcoming you back to our Hotel in the near future. --Lindsay
Guest User
Family Suite - 2-Bedroom
Stayed in Jun 2024
Family
1 review
10.0/10
Outstanding
Posted on Jul 22, 2024
Great service great environment. Booked the family suite with two bedrooms and it was very spacious
Response from Property: We appreciate your comments as it is only through feedback like this that we are able to continually monitor and improve both our products and quality of services. Our team is committed to your complete satisfaction and empowered to deliver personalized service attending to your needs. In the meantime, we are looking forward to welcoming you back to our Hotel in the near future. --Lindsay
Kripalani
Deluxe Queen Room
Stayed in Sep 2024
Business travelers
4 review
9.5/10
Amazing
Posted on Oct 26, 2024
Very friendly staff, well-appointed room and convenient subway stop.
Response from Property: We appreciate your comments as it is only through feedback like this that we are able to continually monitor and improve both our products and quality of services. Our team is committed to your complete satisfaction and empowered to deliver personalized service attending to your needs. In the meantime, we are looking forward to welcoming you back to our Hotel in the near future. -- Peggy
GMac
Superior Deluxe Queen Room
Stayed in Dec 2023
Couples
92 review
10.0/10
Outstanding
Posted on Mar 5, 2024
This was a wonderful place to stay. If you are around, try it out.
Response from Property: Life is a scenery, happiness is a state of mind. Thank you for choosing Hilton Hefei Yuanyi. We will continue to provide good service as always and wholeheartedly create a home away from home experience for you. welcome next time. #Warm reminder: [Only This Green] Qingtuan is on sale at the Yingdiege lobby bar of Hilton Hotel Hefei Yuanyi. Dyed with the green color of spring, it interprets childhood slander and invites you to share this touch of spring romance! --Yolanda
WoNghEnRy
Deluxe Queen Room
Stayed in May 2024
Business travelers
2 review
10.0/10
Outstanding
Posted on Aug 25, 2024
Great Location and surrounding
Response from Property: We appreciate your comments as it is only through feedback like this that we are able to continually monitor and improve both our products and quality of services. Our team is committed to your complete satisfaction and empowered to deliver personalized service attending to your needs. In the meantime, we are looking forward to welcoming you back to our Hotel in the near future. --Lindsay
Allicer
Deluxe Queen Room
Stayed in Sep 2022
Couples
75 review
10.0/10
Outstanding
Posted on Oct 6, 2022
This is an excellent place for a staycation, especially during a rainy, gloomy day.
Response from Property: We appreciate your comments as it is only through feedback like this that we are able to continually monitor and improve both our products and quality of services. Our team is committed to your complete satisfaction and empowered to deliver personalized service attending to your needs. In the meantime, we are looking forward to welcoming you back to our Hotel in the near future. #Tip: Please remember to wear the mask for healthy protecting. --Corinna
Guest User
Deluxe Queen Room
Stayed in Feb 2023
Business travelers
3 review
10.0/10
Outstanding
Posted on Jun 14, 2023
OK....！
Response from Property: 尊敬的賓客您好，感謝您選擇合肥元一希爾頓酒店！我們一直以滿足賓客的合理需求作為服務理念，為每位客人提供個性化的高品質服務！期待下次為您帶來更好地入住感受！歡迎您再次光臨！#温馨提示：【粽情·粽意】端午禮盒早鳥價現已上線，【合肥元一希爾頓鳳還巢中餐廳】邀您細品縷縷粽香，歡享闔家團圓的温馨時光--Yolanda
Guest User
Deluxe Queen Room
Stayed in Apr 2025
Business travelers
9 review
9.5/10
Amazing
Posted on May 24, 2025
The front desk and staff were very friendly. The breakfast was delicious and filling. The room was spacious and clean. I was also able to relax in a private room at the Japanese restaurant Gion on the third floor. I'd like to stay here again.
Original TextTranslated by Google
6/12
Guest User
Deluxe Queen Room
Stayed in Apr 2025
Business travelers
1 review
10.0/10
Outstanding
Posted on May 18, 2025
This is not the first time I stay here. The specialist, Miss Mia, is still very professional and enthusiastic as always. I arranged the room in advance and prepared a Starbucks coffee coupon for check-in. If you have any questions, feel free to contact her.
Original TextTranslated by Google
Anonymous User
Deluxe Standard Room
Stayed in Apr 2025
Business travelers
4 review
10.0/10
Outstanding
Posted on May 15, 2025
I booked a room online in advance. The specialist Mia called me in advance to arrange a room on a high floor. The night view from the room was quite good. The license plate was also entered in advance for easy entry and exit. Overall, I was satisfied
Original TextTranslated by Google
Response from Property: 尊敬的賓客您好，感謝您對合肥元一希爾頓酒店的鼓勵與推薦！金獎銀獎不如您的誇獎，金盃銀盃不如您的口碑~~您的讚賞給予酒店很大的鼓舞，也是我們進步的動力。期盼與您的下次相見。--Lindsay
Guest User
Deluxe Queen Room
Stayed in Apr 2025
Couples
5 review
10.0/10
Outstanding
Posted on May 8, 2025
The hotel is in a great location, close to the train station, and the rooms are clean and tidy. Thanks to the front desk staff Li Xiaoyong for helping me to check out late for free. The stay experience was very good. It is also very convenient to order takeout. There is Starbucks in the hotel, and the breakfast is also good. There are several choices of pillows. This pillow is one of the reasons why I slept the most comfortably during the few days from Taiwan to Hefei.
Original TextTranslated by Google
Response from Property: 尊敬的賓客您好，感謝您對合肥元一希爾頓酒店的鼓勵與推薦！金獎銀獎不如您的誇獎，金盃銀盃不如您的口碑~~您的讚賞給予酒店很大的鼓舞，也是我們進步的動力。期盼與您的下次相見。--Lindsay
Guest User
Presidential Suite
Stayed in Apr 2025
Couples
3 review
10.0/10
Outstanding
Posted on May 4, 2025
I stayed at the Hilton Hotel during the May Day holiday. The hotel specialist Mia was very considerate and friendly. The room was large and clean. The welcome fruit and dessert were delicious. I had a pleasant stay and would consider coming back next time.
Original TextTranslated by Google
Response from Property: 感謝您對合小希的信任，謝謝您給予酒店的肯定，您的鼓勵會激勵我們更好地為賓客提供滿意的入住體驗。希望在不久的將來您能有機會體驗酒店的餐廳，期待能夠得到您的滿分點評！歡迎您的再次光臨。--Lindsay
mryuangang
Deluxe Queen Room
Stayed in Apr 2025
Family
9 review
7.7/10
Good
Posted on May 5, 2025
Overall, the hotel is quite old, but it is well maintained. The location is very good and it is convenient to drive anywhere. The breakfast is average, and the variety and quality are just okay. The hotel service is also average. When I drove to the door, no service staff came to help with the luggage, and the service was not proactive and the attitude was cold.
Original TextTranslated by Google
Response from Property: 尊敬的賓客您好，感謝您選擇合肥元一希爾頓酒店！我們一直以滿足賓客的合理需求作為服務理念，為每位客人提供個性化的高品質服務！期待您再次光臨。--Lindsay