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Verified reviews
Location8.6
Amenities8.6
Service8.6
Cleanliness8.7
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Negative reviews(1)
Guest User
Premier Double Room
Stayed in Aug 2024
Couple
1 review
4.0/10
Posted on Sep 24, 2024
L.S.,
L.S.,
The hotel was offered with a swimming pool, spa and wellness and we selected it as a place to stay.
However, during our stay it was casually announced that all facilities were closed. We were looking forward to facilities that were no longer there.
There was also a very deserted atmosphere in the whole place. Cosiness and warmth were hard to find and completely absent.
It is a great pity that it did not deliver what was advertised and no changes in the offer were communicated so that we could have possibly rebooked.
A big damper on what should have been a wellness holiday. Shame on your beautiful sales stories and offers.
With unfriendly and disappointing regards,
Piet Vrencken.