San Clemente Palace, Venice - Managed by Mandarin Oriental Reviews
San Clemente Palace, Venice - Managed by Mandarin Oriental
Isola di San Clemente 1, Venice, Veneto, 30124, ItalySee Hotel Details
Choose dates to check available rooms
We Price Match
1 night
Guest Reviews
9.1/10
Great
47 review
Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location9.1
Amenities9.1
Service9.1
Cleanliness9.1
Filter by:
Sort by:
All reviews(47)
Positive reviews(7)
Reviews with photos/video(1)
Guest User
Junior Suite With Lagoon View
Stayed in May 2025
Solo traveler
14 review
10/10
Outstanding
Posted on Jun 30, 2025
Perfect island, perfect hotel! The room has a beautiful view, with a wide view of the river and St. Mark's Square across the street. The breakfast is rich and delicious. The staff are helpful, very kind, and always smiling. I lost something twice and the staff helped me find it. Thank you very much!! The front desk staff are great, especially the front desk manager Elia (pronounced like "love you" in Chinese, very interesting) who is always attentive and thoughtful to help solve all troubles, so that guests can have a worry-free vacation. Thank you very much!! You can relax and have a romantic wedding here, which is great, seven-star service, seven-star experience👍👍
Original TextTranslated by Google
Response from Property: Dear Guest,It was a wonderful privilage to host you in San Clemente Palace and thank you for your kind words that make us all proud. It is always a pleasure to welcome you back in Venice and we love to say ELIA:)Our Best Regards,San Clemente Palace Team
Anonymous User
Superior Queen Room With Garden Courtyard View
Stayed in Apr 2023
Couple
7 review
10/10
Outstanding
Posted on Jun 15, 2023
This time on a business trip, I did not expect the hotel I booked to be quite good. The hotel staff are very enthusiastic, the service attitude is very good, and the room is very clean. I will book again if I have a chance.
Original TextTranslated by Google
Response from Property: Dear Guest,Thank you for your recent review following your visit to San Clemente Palace Kempinski Venice and your kind words.Our colleagues thrive to do their utmost to ensure that each and every valuable guest of ours has a wonderful experience. We can assure you that we will share your comments with our entire team.We hope to have the pleasure to welcome you back in the near future.Best regards,San Clemente Palace Kempinski Venice
SongyaSun
Venice Suite
Stayed in Mar 2024
Business traveler
36 review
8.7/10
Very Good
Posted on Apr 20, 2024
Chain brand, average
Original TextTranslated by Google
Response from Property: Dear Ms Sun, Thank you for your recent review following your visit to San Clemente Palace Kempinski Venice and your kind words. Our colleagues thrive to do their utmost to ensure that each and every valuable guest of ours has a wonderful experience. We can assure you that we will share your comments with our entire team. We hope to have the pleasure to welcome you back in the near future. Kind regards, San Clemente Palace Kempinski Venice
Guest User
Deluxe Room
Stayed in Aug 2023
Couple
2 review
10/10
Outstanding
Posted on Sep 19, 2023
The location and the staff were great.
Original TextTranslated by Google
Response from Property: Dear Guest, Thank you for your recent review following your visit to San Clemente Palace Kempinski Venice and your kind words. Our colleagues thrive to do their utmost to ensure that each and every valuable guest of ours has a wonderful experience. We can assure you that we will share your comments with our entire team. We hope to have the pleasure to welcome you back in the near future. Best regards, San Clemente Palace Kempinski Venice