Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location9.5
Amenities9.2
Service9.4
Cleanliness9.6
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All reviews(2608)
Positive reviews(2551)
Reviews with photos/video(609)
Fantastic river view(271)
Delicious breakfast(212)
Friendly front desk staff(121)
Luxurious(40)
Great swimming pool(32)
Delicious buffet(22)
Has facilities for children(21)
Negative reviews(57)
Hera_Saif
Kids Room
Stayed in May 2025
Family
17 review
9.5/10
Amazing
Posted on Jun 22, 2025
A classic 5 star hotel with top service and amenities.. the hotel is a little bit old but they have maintained it amazingly!
The breakfast is very rich with great western options and pastry selection and a whole lot of local food!
The swimming pool is LARGE with a lifeguard present at all times,also they have a Hot Suana Tub next to the pool for complete relaxation.
The view from the room the incredible,looking over the oujiang river and the light show the night!
The play area for kids is also very big.
All in all, worth the visit..will definitely visit again!
6/8
Response from Property: 尊敬的賓客,感謝您下榻温州香格里拉,並感謝您對酒店客房環境、酒店設施以及早餐的肯定,這是對我們工作最大的鼓勵。酒店臨江而立,客房配備全景落地窗,江景客房可飽覽甌江秀美山水風光,夜幕降臨,甌江兩岸流光溢彩,為您呈現一場美輪美奐的甌江山體燈光秀視覺盛宴。我們期待能繼續為您提供卓越的服務,讓您在温州香格里拉度過每一個難忘的美好時光。期待您的再次蒞臨!
Anonymous User
Deluxe River-view Twin Room
Stayed in Jun 2025
Business traveler
1 review
6.0/10
Posted on Jul 17, 2025
Location is good however you can feel from time to time that their staff has no passion in their service.
Response from Property: 尊敬的客人,非常感謝您下榻温州香格里拉,並花費寶貴的時間與我們分享您的入住體驗,對我們的服務提出寶貴的意見,讓我們更全面的瞭解自己的問題所在。我已把您的意見傳達給相關部門,要求針對這些問題提出改進方案,並加強對員工的培訓,努力提升服務質量。温州香格里拉坐落於温州濱江商務區核心地帶,臨甌江而立,一覽一線江景,透過明亮的落地窗,一覽甌江沿岸山水風貌,景觀房夜間可觀賞華美秀麗甌江山體燈光秀。希望您下次入住的時候,為您提供更好的服務。期待您的再次蒞臨!
anil tikam
Deluxe King Room
Stayed in May 2025
Business traveler
11 review
8.0/10
Very Good
Posted on Jun 16, 2025
Hotel was nice, but a little old
But the gym and breakfast was excellent
It was only a 5 min drive the biggest mall in Wenzhou
Response from Property: 尊敬的賓客,感謝您下榻温州香格里拉,並感謝您對酒店健體中心以及餐飲的肯定,這是對我們工作最大的鼓勵。甌咖啡提供豐富的營養早餐自助,中式西式應有盡有,更有鍋貼、糯米飯等温州傳統早餐,給您元氣滿滿的活力!温州香格里拉位於濱江CBD商務區,緊鄰會展中心和濱江萬象城,毗鄰甌江,江景客房及豪華閣酒廊可欣賞到青山秀水的美麗景色,酒店每年都會進行硬件及客房設施的更新和維護,並且不斷提升客房用品及設施設備的品質,確保我們以最佳的狀態服務賓客。期待您的再次蒞臨!
Sandro
Deluxe Twin Room (2 Beds)
Stayed in Apr 2025
Solo traveler
28 review
9.5/10
Amazing
Posted on May 22, 2025
A wonderful hotel with very prpfessional and froendly staff. The breakfast offers a good range of western food. Thenrooms are very clean and on mon smoking room there is not smell of smoke! Thenstaff is super professional and super friendly. I will go back there, for sure.
Response from Property: 尊敬的賓客,感謝您下榻温州香格里拉,並感謝您對酒店客房環境以及早餐的肯定,這是對我們工作最大的鼓勵。甌咖啡提供豐富的營養早餐自助,中式西式應有盡有,更有鍋貼、糯米飯等温州傳統早餐,給您元氣滿滿的活力!温州香格里拉位於濱江CBD商務區,緊鄰會展中心和濱江萬象城,毗鄰甌江,江景客房及豪華閣酒廊可欣賞到青山秀水的美麗景色,期待您的再次蒞臨!
Guest User
Deluxe King Room
Stayed in Jan 2025
Business traveler
1 review
5.5/10
Posted on Feb 23, 2025
Was very old, and far from center.
Response from Property: 尊敬的客人,感謝您下榻温州香格里拉,温州香格里拉坐落於温州濱江商務區核心地帶,臨甌江而立,一覽一線江景,透過明亮的落地窗,一覽甌江沿岸山水風貌,景觀房夜間可觀賞華美秀麗甌江山體燈光秀。我們很抱歉沒能帶給您滿意的入住體驗,我已把您的意見傳達給相關部門,要求針對這些問題提出改進方案。酒店每年都會進行硬件及客房設施的更新和維護,並且不斷提升客房用品及設施設備的品質,確保我們以最佳的狀態服務賓客。期待您的再次蒞臨!
JJ87
Horizon Club King (Double Bed)
Stayed in Nov 2024
Business traveler
45 review
9.5/10
Amazing
Posted on Dec 8, 2024
Great views over the river, good amenities and excellent service.
Response from Property: Dear guest, thank you for staying with us and taking the time to share your feedback. Shangri-La Wenzhou is in the centre of the Binjiang Business District, overlooking the picturesque Oujiang River and Mountains, and standing in front of Oujiang River, it is adjacent to the Wenzhou International Convention and Exhibition Centre. Wenzhou Longwan International Airport and Wenzhou South Railway Station are about 30 minutes' drive from the hotel, and Wenzhou North Railway Station is about 20 minutes' drive. We look forward to welcoming you back to our hotel in the very near future.
Guest User
Deluxe Twin Room (2 Beds)
Stayed in Nov 2024
Family
1 review
10/10
Outstanding
Posted on Dec 9, 2024
Excellent hospitality. Staff is very helpful and friendly.
Response from Property: Dear guest, thank you for staying with us and taking the time to share your feedback. Shangri-La Wenzhou is in the centre of the Binjiang Business District, overlooking the picturesque Oujiang River and Mountains, and standing in front of Oujiang River, it is adjacent to the Wenzhou International Convention and Exhibition Centre. Wenzhou Longwan International Airport and Wenzhou South Railway Station are about 30 minutes' drive from the hotel, and Wenzhou North Railway Station is about 20 minutes' drive. We look forward to welcoming you back to our hotel in the very near future.
Guest User
Kids Room
Stayed in Feb 2025
Family
4 review
10/10
Outstanding
Posted on Apr 8, 2025
A great hotel for a family. We stayed in the family room and were very pleased with the service and facilities. We had a lovely view over the river, and the pool and sauna was great. We look forward to staying here again!
Response from Property: 尊敬的客人,感謝您下榻温州香格里拉!酒店位於濱江CBD商務區,緊鄰會展中心和濱江萬象城,毗鄰甌江,江景客房及豪華閣酒廊可欣賞到青山秀水的美麗景色。酒店一樓“快樂成長俱樂部”,營業時間為週末11:00-20:00,小童週末及節假日可暢玩小童樂園,解鎖更多童趣時光。感謝您的反饋,我們期待着再次以香格里拉獨特的、優雅迷人的亞洲式待客之道給您帶來愉悦的體驗。期待您的再次蒞臨!
PatrickNLD
Deluxe King Room
Stayed in Apr 2025
Business traveler
42 review
10/10
Outstanding
Posted on May 31, 2025
5 Start hotel experience, good breakfast, impressive lounge
Response from Property: 尊敬的賓客,感謝您下榻温州香格里拉,並感謝您對酒店環境以及早餐的肯定,這是對我們工作最大的鼓勵。甌咖啡提供豐富的營養早餐自助,中式西式應有盡有,更有鍋貼、糯米飯等温州傳統早餐,給您元氣滿滿的活力!温州香格里拉位於濱江CBD商務區,緊鄰會展中心和濱江萬象城,毗鄰甌江,江景客房及豪華閣酒廊可欣賞到青山秀水的美麗景色,期待您的再次蒞臨!
Man Hung
Deluxe River-view King Room
Stayed in Feb 2025
Business traveler
6 review
9.0/10
Great
Posted on Apr 16, 2025
Overall is quite good but with history. Good for businss travel.
Response from Property: 尊敬的客人,感謝您下榻温州香格里拉!温州香格里拉坐落於濱江商務區中心,俯瞰風景如畫的甌江和勝美尖山,臨甌江而立,鬧中取靜,毗鄰温州國際會展中心及濱江萬象城。酒店交通便捷,距雁盪山、楠溪江等國家級景區約1小時車程。驅車約30分鐘就可抵達温州龍灣國際機場、温州南站,約20分鐘車程到達温州北站。從酒店步行約1分鐘即可到達甌江風景帶城市打卡點——城市陽台與沿江畔長達約10公里的慢跑道和獨立的騎行道。傍晚,江景客房及豪華閣酒廊還可憑窗欣賞到壯美秀麗的山體燈光秀盛筵。期待您的再次蒞臨!
Draghignazzo
Deluxe King Room
Stayed in Jan 2025
Business traveler
133 review
7.5/10
Posted on Feb 22, 2025
Service could be improved compared to other properties of the same brand
Response from Property: 尊敬的客人,非常感謝您下榻温州香格里拉,並花費寶貴的時間與我們分享您的入住體驗。酒店毗鄰甌江,江景客房及豪華閣酒廊可欣賞到青山秀水的美麗景色,很遺憾這次帶給您的不滿,我們已經向我們的相關部門轉達了您的意見。同時我們十分抱歉在入住期間時所遇到的不愉快經歷,請接受我們對於這次誠摯歉意。我已把您的意見傳達給相關部門,要求針對這些問題提出改進方案,並加強對員工的培訓,努力提升服務質量。為了解更多您入住期間的細節,我們很希望您能提供入住當晚房號和日期,以便我們及時跟進。期待下次為您服務時,向您展示酒店不斷改進的努力和成績,感受香格里拉獨特、優雅、迷人的亞洲式待客之道,祝安好!
Anonymous User
Deluxe Twin Room (2 Beds)
Stayed in Nov 2024
Family
1 review
9.0/10
Great
Posted on Dec 30, 2024
xiao han made an excellent job, very helpfull, very Nice stay
Response from Property: Dear guest, thank you for staying with us and taking the time to share your feedback. Shangri-La Wenzhou is in the centre of the Binjiang Business District, overlooking the picturesque Oujiang River and Mountains, it is adjacent to the Wenzhou International Convention and Exhibition Centre. Wenzhou Longwan International Airport and Wenzhou South Railway Station are about 30 minutes' drive from the hotel, and Wenzhou North Railway Station is about 20 minutes' drive. We are glad to learn that you have had an enjoyable stay with us. We look forward to welcoming you back to our hotel in the very near future.
Guest User
Deluxe King Room
Stayed in Nov 2024
Couple
2 review
9.5/10
Amazing
Posted on Jan 16, 2025
Good hotel with excellent amenities and location in Wenzhou.
Response from Property: 尊敬的賓客,感謝您下榻温州香格里拉,並感謝您對酒店設施與地理位置的肯定,這是對我們工作最大的鼓勵。酒店位於濱江CBD商務區,緊鄰會展中心和濱江萬象城,毗鄰甌江,江景客房及豪華閣酒廊可欣賞到青山秀水的美麗景色,驅車約1小時達到雁盪山、楠溪江等國家級景區,驅車約30分鐘就可抵達温州龍灣國際機場、温州南站,約20分鐘到達温州北站。我們期待您的再次蒞臨!
MONICA
Suite With River View
Stayed in Nov 2024
Business traveler
2 review
8.5/10
Very Good
Posted on Jan 3, 2025
Location is convenient, room interiors is out of dated
Response from Property: Dear guest, thank you for staying with us and taking the time to share your feedback. Shangri-La Wenzhou is in the centre of the Binjiang Business District, overlooking the picturesque Oujiang River and Mountains, it is adjacent to the Wenzhou International Convention and Exhibition Centre. The hotel renews and maintains its hardware and guestroom facilities every year, and continually upgrades the quality of guestroom supplies and amenities. We look forward to welcoming you back to our hotel in the very near future.
Gui Milani
Deluxe King Room
Stayed in Oct 2024
Business traveler
16 review
8.0/10
Very Good
Posted on Dec 21, 2024
Room good, gym is very good and breakfast also ok
Response from Property: Dear guest, thank you for staying with us and taking the time to share your feedback. Shangri-La Wenzhou is in the centre of the Binjiang Business District, overlooking the picturesque Oujiang River and Mountains, it is adjacent to the Wenzhou International Convention and Exhibition Centre. Wenzhou Longwan International Airport and Wenzhou South Railway Station are about 30 minutes' drive from the hotel, and Wenzhou North Railway Station is about 20 minutes' drive. We are glad to learn that you have had an enjoyable stay with us. We look forward to welcoming you back to our hotel in the very near future.