Shangri-La Hotel Wenzhou

Shangri-La Hotel Wenzhou Reviews

Shangri-La Hotel Wenzhou

No. 1 Xiangyuan Road, Lucheng District, Wenzhou, Zhejiang, 325000, ChinaView Hotel Details
Shangri-La Hotel Wenzhou
Shangri-La Hotel WenzhouShangri-La Hotel WenzhouShangri-La Hotel Wenzhou
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Shangri-La Hotel Wenzhou Guest Reviews

4.7/5
Outstanding
2467 review
Verified reviews
Location4.7
Amenities4.6
Service4.7
Cleanliness4.7
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All reviews(2467)
Positive reviews(2410)
Reviews with photos/video(572)
Fantastic river view(248)
Delicious breakfast(191)
Friendly front desk staff(128)
Luxurious(33)
Great swimming pool(29)
Delicious buffet(24)
Has facilities for children(20)
Negative reviews(57)
Guest User
Deluxe King Room
Stayed in Jan 2025
Business travelers
1 review
2.7/5
Posted on Feb 23, 2025
Was very old, and far from center.
Response from Property: 尊敬的客人，感謝您下榻温州香格里拉，温州香格里拉坐落於温州濱江商務區核心地帶，臨甌江而立，一覽一線江景，透過明亮的落地窗，一覽甌江沿岸山水風貌，景觀房夜間可觀賞華美秀麗甌江山體燈光秀。我們很抱歉沒能帶給您滿意的入住體驗，我已把您的意見傳達給相關部門，要求針對這些問題提出改進方案。酒店每年都會進行硬件及客房設施的更新和維護，並且不斷提升客房用品及設施設備的品質，確保我們以最佳的狀態服務賓客。期待您的再次蒞臨!
JJ87
Horizon Club King (Double bed)
Stayed in Nov 2024
Business travelers
45 review
4.7/5
Amazing
Posted on Dec 8, 2024
Great views over the river, good amenities and excellent service.
Response from Property: Dear guest, thank you for staying with us and taking the time to share your feedback. Shangri-La Wenzhou is in the centre of the Binjiang Business District, overlooking the picturesque Oujiang River and Mountains, and standing in front of Oujiang River, it is adjacent to the Wenzhou International Convention and Exhibition Centre. Wenzhou Longwan International Airport and Wenzhou South Railway Station are about 30 minutes' drive from the hotel, and Wenzhou North Railway Station is about 20 minutes' drive. We look forward to welcoming you back to our hotel in the very near future.
Guest User
Deluxe Twin Room (2 Beds)
Stayed in Nov 2024
Family
1 review
5.0/5
Outstanding
Posted on Dec 9, 2024
Excellent hospitality. Staff is very helpful and friendly. 
Response from Property: Dear guest, thank you for staying with us and taking the time to share your feedback. Shangri-La Wenzhou is in the centre of the Binjiang Business District, overlooking the picturesque Oujiang River and Mountains, and standing in front of Oujiang River, it is adjacent to the Wenzhou International Convention and Exhibition Centre. Wenzhou Longwan International Airport and Wenzhou South Railway Station are about 30 minutes' drive from the hotel, and Wenzhou North Railway Station is about 20 minutes' drive. We look forward to welcoming you back to our hotel in the very near future.
Draghignazzo
Deluxe King Room
Stayed in Jan 2025
Business travelers
123 review
3.7/5
Posted on Feb 22, 2025
Service could be improved compared to other properties of the same brand
Response from Property: 尊敬的客人，非常感謝您下榻温州香格里拉，並花費寶貴的時間與我們分享您的入住體驗。酒店毗鄰甌江，江景客房及豪華閣酒廊可欣賞到青山秀水的美麗景色，很遺憾這次帶給您的不滿，我們已經向我們的相關部門轉達了您的意見。同時我們十分抱歉在入住期間時所遇到的不愉快經歷，請接受我們對於這次誠摯歉意。我已把您的意見傳達給相關部門，要求針對這些問題提出改進方案，並加強對員工的培訓，努力提升服務質量。為了解更多您入住期間的細節，我們很希望您能提供入住當晚房號和日期，以便我們及時跟進。期待下次為您服務時，向您展示酒店不斷改進的努力和成績，感受香格里拉獨特、優雅、迷人的亞洲式待客之道，祝安好！
Anonymous User
Deluxe Twin Room (2 Beds)
Stayed in Nov 2024
Family
1 review
4.5/5
Great
Posted on Dec 30, 2024
xiao han made an excellent job, very helpfull, very Nice stay
Response from Property: Dear guest, thank you for staying with us and taking the time to share your feedback. Shangri-La Wenzhou is in the centre of the Binjiang Business District, overlooking the picturesque Oujiang River and Mountains, it is adjacent to the Wenzhou International Convention and Exhibition Centre. Wenzhou Longwan International Airport and Wenzhou South Railway Station are about 30 minutes' drive from the hotel, and Wenzhou North Railway Station is about 20 minutes' drive. We are glad to learn that you have had an enjoyable stay with us. We look forward to welcoming you back to our hotel in the very near future.
Guest User
Deluxe King Room
Stayed in Nov 2024
Couples
2 review
4.7/5
Amazing
Posted on Jan 16, 2025
Good hotel with excellent amenities and location in Wenzhou.
Response from Property: 尊敬的賓客，感謝您下榻温州香格里拉，並感謝您對酒店設施與地理位置的肯定，這是對我們工作最大的鼓勵。酒店位於濱江CBD商務區，緊鄰會展中心和濱江萬象城，毗鄰甌江，江景客房及豪華閣酒廊可欣賞到青山秀水的美麗景色，驅車約1小時達到雁盪山、楠溪江等國家級景區，驅車約30分鐘就可抵達温州龍灣國際機場、温州南站，約20分鐘到達温州北站。我們期待您的再次蒞臨！
MONICA
Suite With River View
Stayed in Nov 2024
Business travelers
2 review
4.2/5
Very Good
Posted on Jan 3, 2025
Location is convenient, room interiors is out of dated
Response from Property: Dear guest, thank you for staying with us and taking the time to share your feedback. Shangri-La Wenzhou is in the centre of the Binjiang Business District, overlooking the picturesque Oujiang River and Mountains, it is adjacent to the Wenzhou International Convention and Exhibition Centre. The hotel renews and maintains its hardware and guestroom facilities every year, and continually upgrades the quality of guestroom supplies and amenities. We look forward to welcoming you back to our hotel in the very near future.
Gui Milani
Deluxe King Room
Stayed in Oct 2024
Business travelers
13 review
4.0/5
Very Good
Posted on Dec 21, 2024
Room good, gym is very good and breakfast also ok
Response from Property: Dear guest, thank you for staying with us and taking the time to share your feedback. Shangri-La Wenzhou is in the centre of the Binjiang Business District, overlooking the picturesque Oujiang River and Mountains, it is adjacent to the Wenzhou International Convention and Exhibition Centre. Wenzhou Longwan International Airport and Wenzhou South Railway Station are about 30 minutes' drive from the hotel, and Wenzhou North Railway Station is about 20 minutes' drive. We are glad to learn that you have had an enjoyable stay with us. We look forward to welcoming you back to our hotel in the very near future.
Kwai Heng
Horizon Club King (Double bed)
Stayed in Apr 2024
Couples
14 review
5.0/5
Outstanding
Posted on May 20, 2024
Good location & sumptuous breakfast. Hotel rooms is old design.
Response from Property: Dear guest, thank you for staying with us and we appreciate your kind comments. We are glad you are satisfied with our location and breakfast. We hope that every guest can experience the sincere, and warm hospitality inherent in Shangri-La Wenzhou. Looking forward to your visit again!
Guest User
Deluxe King Room
Stayed in May 2024
Family
16 review
4.5/5
Great
Posted on Jul 31, 2024
Our favourite place to stay in Wenzhou, bar none!
Response from Property: Dear guest, thank you for taking time to share with us your feedback. We are glad to learn that you have had an enjoyable stay with us. We hope that every guest can experience the sincere, simple and warm hospitality inherent in Shangri-La. My team and I are looking forward to your next visit in the very near future!
Peter
Deluxe Twin Room (2 Beds)
Stayed in Oct 2024
Couples
21 review
4.7/5
Amazing
Posted on Jan 6, 2025
very good and nice hotel
Response from Property: Dear guest, thank you for staying with us and taking the time to share your feedback. Shangri-La Wenzhou is in the centre of the Binjiang Business District, overlooking the picturesque Oujiang River and Mountains, it is adjacent to the Wenzhou International Convention and Exhibition Centre. Wenzhou Longwan International Airport and Wenzhou South Railway Station are about 30 minutes' drive from the hotel, and Wenzhou North Railway Station is about 20 minutes' drive. We are glad to learn that you have had an enjoyable stay with us. We look forward to welcoming you back to our hotel in the very near future.
Guest User
Deluxe King Room
Stayed in Jun 2024
Couples
6 review
5.0/5
Outstanding
Posted on Jul 18, 2024
Nice stay. Good location and service!
Response from Property: Thank you for sharing your experience at our Hotel. We are delighted that you have enjoyed our location and service. Your loyal patronage of Shangri-La Wenzhou is highly appreciated and all of us look forward to welcoming you back in the very near future.
Guest User
Deluxe King Room
Stayed in Jul 2023
Business travelers
38 review
5.0/5
Outstanding
Posted on Aug 28, 2023
very good
Response from Property: Dear guest, thank you for staying at Shangri-La Wenzhou! It is our honor to provide you with a satisfactory experience. Your encouragement also brings great recognition to all our employees. Our team and I sincerely look forward to your next visit. Thank you again for your support and love for the hotel. I wish you a happy work and life! Looking forward to your visit again!
Guest User
Executive Suite
Stayed in Feb 2023
Solo travelers
1 review
4.7/5
Amazing
Posted on Mar 6, 2023
My weekend stay at Shangri-La hotel was truly outstanding! From the moment I arrived I was treated like royalty - the staff was friendly, professional and incredibly attentive, especially Julie, thank you for the outstanding service.The room itself was immaculate and tastefully appointed - a luxurious oasis to relax after a busy day. I took advantage of the wonderful amenities on offer including the swimming pool, spa, and sauna. The quality of the food was absolutely amazing - it was a real pleasure to enjoy such delicious, varied cuisine. Overall I couldn't have asked for a better experience and will be recommending it to all of my friends.
Response from Property: Dear Guest,Thank you for staying with us and we appreciate your kind comments.We are delighted that you enjoyed our facilities and service; we look forward to welcoming you back in the very near future.
Aras Ibrahim Saeed
Premier Room (Double Bed)
Stayed in Jun 2023
Business travelers
17 review
4.7/5
Amazing
Posted on Jul 12, 2023
Excellent service, very nice location, good facilities but a little tired, nice staff and good hospitality
Response from Property: Dear Guest,Thank you for staying with us and taking the time to share your feedback.We are delighted to learn that you would stay here again and look forward to welcoming you back in the very near future.