2485 Chugushi, Nikko City, Tochigi Prefecture, 321-1661, JapanSee Hotel Details
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1 night
Guest Reviews
8.4/10
Very Good
85 review
Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Japanese-Style Superior Room with Private Open-Air
Stayed in Nov 2023
Family
7 review
7.0/10
Posted on Dec 29, 2023
The hotel is located on top of the hill, is not very convenient to get there. The shuttle bus from Nikko station is fully booked even we tried to book 1 day in advance as recommended on their website which only written in Japanese. There is no shuttle provided to pick up from the hotel bus stop. With luggage it’s definitely more than 7min up hill walk. The room we book comes with an open air bath, but was informed that the open air bath in room cannot be use during winter due to frozen pipe condition. The food is mediocre, nothing special.
We were lucky to have snow in the open-air hot spring. It was a great experience.
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旅途上的人
Japanese Western Style Superior Room with Private Open-Air Bath
Stayed in Oct 2024
Couple
43 review
8.5/10
Very Good
Posted on Nov 27, 2024
The hotel feels a bit historical, but it is quite clean. Dinner is just average. If we look at the kaiseki meals, the breakfast is actually better. To my surprise, there is no elevator. Fortunately, our luggage is not very heavy. , but if it’s heavy, you might want to consider this hotel.
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Guest User
Japanese Style Room with View Bath
Stayed in Apr 2025
Family
20 review
7.0/10
Posted on May 4, 2025
I can only say it's just average. I suggest you stay near Toshogu Shrine. There are many lakes in Japan, and Chuzenji Lake is nothing special. There's no need to make a special trip there.
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Guest User
Run Of House With Window
Stayed in Mar 2025
Family
1 review
9.0/10
Great
Posted on Apr 30, 2025
It was very relaxing. There were plenty of free drinks and the hot springs were great. I wish I had checked in earlier.
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kongqiqi55
Run Of House With Window
Stayed in Mar 2025
Family
15 review
10/10
Outstanding
Posted on Apr 20, 2025
The room is Japanese tatami. The room is large and very clean. The hot spring pool is also good. You can see the forest and Lake Chuzenji outside while soaking in the hot spring pool. You can also see the sunset while soaking in it in the evening. The shuttle driver who picked up the guests from the hotel was very warm and thoughtful. The only drawback is that the dinner is a little expensive and the content is not too rich.
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qddslzn
Japanese Style Room with View Bath
Stayed in Mar 2025
Family
30 review
9.0/10
Great
Posted on Apr 13, 2025
The room was very satisfactory. The sanitary conditions were also good. The service was also warm. The food was also delicious. The only problem was that the air conditioner was sometimes on and sometimes off, and the room temperature was always not good.
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Guest User
Japanese-Style Superior Room with Private Open-Air
Stayed in May 2024
Couple
6 review
7.7/10
Good
Posted on Jun 14, 2024
The bus stop is at the intersection, and it is a 6-minute walk uphill from the hotel. The semi-open-air bath in the room is just a bathtub. There is no hot spring, but you can take a bath or soak your feet. However, because it is directly facing the woods, you need to prevent mosquitoes and fallen leaves, but you didn't see any large animals. Every day, the waiter will put the yukata, toiletries, coffee and tea bags, etc. in the entrance. You need to put the items you want to change and the garbage in the entrance for them to take away. They will not enter the room. The food is fresh, but the set meal is not too big, and it may not be enough for men.
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Guest User
Japanese Style Room with View Bath
Stayed in Aug 2024
Family
18 review
10/10
Outstanding
Posted on Oct 8, 2024
The location is a bit remote! But there is a bus stop nearby! Of course, it is best to drive yourself! The hot spring has an open-air one! It is quite comfortable!
The hotel environment is good, but it is difficult to walk from the bus station to the hotel on a mountain road, with several turns, and the hotel does not provide pick-up service. The attitude of the front desk waitress was very bad, and I almost lost my stored luggage. I don't recommend it.
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Guest User
Japanese Style Room with View Bath
Stayed in Nov 2024
Solo traveler
32 review
9.2/10
Great
Posted on Dec 4, 2024
Real sulphur soup, other things are average, poor value for money.
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Guest User
Japanese Style Room with View Bath
Stayed in Jun 2024
Traveling with friends
3 review
6.0/10
Posted on Jul 31, 2024
There are basically no service staff. There was a problem with the WiFi in one room and we couldn't find a waiter to solve it. We finally found a waiter to help check it and then left. The network was still broken. There was a friend who was very good at Japanese in my group, and there was no problem with daily communication. The dinner waitress told us that the drinks were included in the meal. We confirmed it several times and she said it was included. In the end, the wine we ordered was still charged more than 10,000 yen. Fortunately, we didn't drink too much. We asked to confront the service staff and they said they couldn't find anyone. It was really strange.
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ChenJeff
Japanese Style Room with View Bath
Stayed in Sep 2024
Family
1 review
3.0/10
Posted on Nov 1, 2024
Stayed for two days and couldn't praise anything except the location.
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kamome
Japanese-Style Superior Room with Private Open-Air
Stayed in Dec 2023
Other
3 review
6.5/10
Posted on Jan 3, 2024
I was traveling with my parents and was attracted by the eye-catching headline of "Open-air Private Bath". I specially arranged to visit Nikko Chuzenji Temple and decided on this hotel without hesitation. When I checked in at the front desk, I was told that the private hot spring bath cannot be used in December due to water pipe freezing. I felt that Ctrip had not communicated well with the hotel and immediately questioned the false advertising. It is understandable that the use is suspended due to seasonal reasons, but at least it must be stated on the website (guests can choose Selfless soup room). Finally, I waited for nearly 20 minutes and repeatedly confirmed the promotion on the Chinese website before telling me that it could be used again. I don't know what the reason is?