Wuyang Hotel (Harbin High-speed Railway West Station Branch) Reviews
Wuyang Hotel (Harbin High-speed Railway West Station Branch)
No.204 Tiejing Street LOFT8A Floor, Nan'gang District, Harbin, Heilongjiang, ChinaView Hotel Details
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Wuyang Hotel (Harbin High-speed Railway West Station Branch) Guest Reviews
4.5/5
Good
1463 review
Verified reviewsLocation4.5
Amenities4.5
Service4.6
Cleanliness4.5
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All reviews(1463)
Positive reviews(1396)
Reviews with photos/video(269)
Convenient location(287)
Large rooms(218)
Easy to get around(208)
Classy environment(105)
Close to train station(99)
Many amenities(79)
Friendly front desk staff(66)
Loved the night views(18)
Negative reviews(67)
Rachel Lim20
Preferred Double Bed Room (Bathroom Wet-Dry Separation)
Stayed in Feb 2025
Travel with friends
6 review
Great
Posted on Mar 8, 2025
We chose this hotel for its convenient location, as we had an early morning train departure from Harbin West Station the following day. The hotel is directly across from the station, just an 8-10 minute walk away. The staff provided excellent service and were very helpful throughout our stay. Our room was spacious and offered a fantastic street view, especially beautiful at night.
Response from Property: Dear guests, thank you for your praise and recognition. Providing thoughtful and meticulous service to every guest staying in our hotel has always been the concept and purpose of our hotel. I hope our service can bring a little warmth to your trip. Finally, I wish you a pleasant journey, a smooth journey, and come often.
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Guest User
Special Room
Stayed in Nov 2024
Solo travelers
9 review
Amazing
Posted on Dec 2, 2024
I like this hotel a lott. First is because the staff is so nice even though we don’t speak the same language. They try really hard to accommodate us. Second, the room is really comfortable. They are nice and cozy even without window. I had a good time clean myself up before next destination. And for the price, it’s worth the money. Only the location is quite a distance from the centre but it’s close to all basic services and shops that you need. Even close to the mall and good restaurants. Mind you the hotel is on the 7th floor (if I am not mistaken) so you have to go inside the red building and take the elevator to the hotel lobby.
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Response from Property: Dear guest, thank you for taking time out of your busy schedule to share your pleasant experience in our hotel. Your favorable comment is a great encouragement to us. We look forward to your visit again and hope to provide you with the same pleasant experience again. If you have any suggestions or want to share more about your experience, you can contact us and we would love to hear from you. Thank you again for your kind comments and wish you a happy life!
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ArniMohamedArsis
Panoramic Queen Room
Stayed in Jan 2025
Couples
4 review
Very Good
Posted on Jan 26, 2025
The hotel is 5 minutes walk away from Harbin West railway. It is a big room and with washing machine. As we are non smokers, the smoke smell was quite unbearable. For muslim, there is a halal restaurant nearby.
Response from Property: 尊敬的賓客，給您帶來的不便深表歉意，我們酒店也會加大前台，對穆斯林朋友的生活習慣，進行普及，希望有更多的穆斯林朋友來到我們酒店，我們會根據您的習俗，提供更好的服務，最後祝您旅途愉快，一路順風
Steller911
Special Room
Stayed in Jan 2025
Solo travelers
41 review
Amazing
Posted on Mar 3, 2025
Front desk very friendly and helpful. Room consider quite clean, water hot enough especially during winter.
Response from Property: 尊敬的賓客，感謝您的好評及認可為每一位入住的客人提供周到細緻的服務，一直是我們酒店平等的理念與宗旨，希望我們的服務能給你的出行帶來絲絲暖意，最後祝旅途愉快，一路順風
Guest User
Special Room
Stayed in Oct 2024
Solo travelers
13 review
Posted on Nov 7, 2024
They provide a semi auto washing machine. Room is spacious.
Response from Property: Respected guests, thank you for your praise and recognition. Providing thoughtful and meticulous service to every guest staying is always the concept and purpose that our hotel adheres to. We hope that our service can bring a touch of warmth to your journey. Finally, we wish you a pleasant journey, a smooth trip, and frequent visits.
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Guest User
Panoramic Queen Room
Stayed in Dec 2024
Solo travelers
14 review
Posted on Jan 10, 2025
The room rate was high during the peak season.
Response from Property: 尊敬的賓客，酒店的價格不是由酒店決定的，而是由市場決定，二三百塊錢的價格在哈爾濱旅遊旺季的時候都是難得一見的低價，我們哈爾濱酒店的價格在全國已經很親民了，最後祝您旅途愉快
Anonymous User
Panoramic Twin Room
Stayed in Feb 2025
Family
56 review
Outstanding
Posted on Feb 28, 2025
The room is clean, spacious and bright, with complete supplies. It is close to Hasi Station and close to the train. The snack supermarket downstairs is quite expensive. It is close to Hasi Wanda Plaza. I recommend it to everyone.
Original TextTranslated by Google
Response from Property: 您好！感謝您對我們的全五分評價，我們會帶着您的鼓勵和支持繼續努力， 相信我們一定會做的更好！感謝一直的支持！祝順安！
༺࿈yan࿈༻
Panoramic Twin Room
Stayed in Feb 2025
Travel with friends
1 review
Outstanding
Posted on Feb 19, 2025
The environment is good, the indoor area is large, clean and tidy, the facilities are complete, and the experience is very good. This stay gave me a new understanding of homestay hotels. I recommended it to my friends. My friends will go there soon and will definitely stay there.
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Response from Property: 尊敬的賓客，感謝您真誠的表述，為每一位入住的客人提供周到細緻的服務，一直是我們酒店秉承的理念與宗旨，希望我們的服務能給您的旅行帶來絲絲滿意，最後祝您旅途愉快，一路順風
Chuanliumali
Deluxe Scenic Suite (Bathroom Wet-Dry Separation)
Stayed in Feb 2025
Family
3 review
Great
Posted on Feb 18, 2025
I went to Harbin to see the Ice and Snow World last weekend. The high-speed train arrived at midnight. The hotel is very close to the high-speed train station, very convenient, clean rooms, warm service, high cost performance
Original TextTranslated by Google
Response from Property: 尊敬的賓客，感謝您的好評及認可為每一位入住的客人提供周到細緻的服務，一直是我們酒店秉承的理念與宗旨，希望我們的服務與付出能在這嚴寒冬日給你的出行帶來絲絲暖意，最後祝旅途愉快，一路順風
Dayouhekewei
Panoramic Queen Room
Stayed in Feb 2025
Family
32 review
Posted on Feb 11, 2025
Booked this room to catch the high-speed train in the morning. I had expected it after reading the reviews, but the actual stay was worse than expected. Cannot cancel reservation in advance, and phone communication is not possible. For the price of over 300, the only good thing is that it is very close to the high-speed train station. Even if the high-speed train is at 8 o'clock, I would not stay here for one more night. There is nothing good about this room except the location.
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Response from Property: Dear guests, our hotel's refund and change rules are displayed on the platform, and you must have seen them. Within a reasonable range, we can refund and change at any time. If you think our hotel does not meet your expectations, you can show the full view of the room. We think there is nothing wrong with the two points you uploaded. Your selective display only shows that the configuration of our hotel is still good. I really can't find anything to discredit. The most important thing when traveling is to have fun. People should not find awkwardness with themselves. They should show the sunny side, not the dark side. I wish you a safe journey.
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Moumoumoudeshui
Deluxe Scenic Suite (Bathroom Wet-Dry Separation)
Stayed in Jan 2025
Family
8 review
Posted on Jan 26, 2025
There is an apartment near the West Station, and there are many hotels inside. I can't find it if I'm not careful. The hair and dust in the room are visible to the naked eye, and there are large clumps of them, which really scared me...
Original TextTranslated by Google
Response from Property: 尊敬的賓客，我們這棟樓出了連鎖酒店，就是我們酒店了，每個酒店標識的非常醒目，您説房間內衞生不達標，希望您下次及時跟我們前台溝通，我們會第一時間給您處理或是調換房間，我們的房間都是由專業的房嫂團隊打掃，每一位房嫂都是有十年以上的經驗，基本上很少會出現您説的這種大面積打掃不凈的情況，也希望您有什麼事情及時與我們溝通，這樣能更好的享受您的權益，最後祝您旅途愉快，一路順風
Guest User
Scenic View Family Room (Fridge And Washing Machine)
Stayed in Jan 2025
Family
15 review
Great
Posted on Jan 5, 2025
The price is reasonable. It is worth staying in Harbin in this season. You can see the scenery of Harbin West Railway Station. It is very suitable for friends who arrive late. It is the building closest to the station. There are hotels of various brands in the building. It is very convenient to take a taxi and order takeout.
Original TextTranslated by Google
6/7
Response from Property: Dear guests, thank you for your praise and recognition. Providing thoughtful and meticulous service to every guest staying in our hotel has always been the concept and purpose of our hotel. I hope our service can bring a touch of warmth to your trip. Finally, I wish you a pleasant journey and a smooth journey. Come often.
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Guest User
Deluxe Scenic Suite (Bathroom Wet-Dry Separation)
Stayed in Jan 2025
Travel with friends
6 review
Posted on Jan 11, 2025
The first time I asked the aunt to give me garbage, the aunt said she would tell the front desk or she would not give me garbage. The next day, I asked them to clean the room, but when I came back, it was really outrageous. There was garbage on the sink and the table. It was the same as when I left, not to mention the bed in the room. The most disgusting thing was that the towels were also outrageously dirty.
Original TextTranslated by Google
Response from Property: Dear guest, we sincerely apologize for the inconvenience caused to you. When each consecutive guest checks in, our front desk will tell the guest that the room needs cleaning. You can communicate with our front desk and arrange cleaning for you. The garbage on the table and sink you mentioned is half a box of water and half a box of food. Our housewife can't be sure whether you will continue to use these things. I hope that next time you can make sure that something is not needed and throw it into the trash can. The linens in our hotel are all washed by regular linen yards. If this happens next time, please communicate with our front desk as soon as possible. Our front desk will solve your problem as quickly as possible. Good communication is the best protection for your rights. Finally, I wish you a pleasant journey!
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Weishenmemingzibutongguo
Special Room
Stayed in Dec 2024
Solo travelers
34 review
Very Good
Posted on Jan 31, 2025
It is really close to the train station.
The nearest high-rise building next to the train station
It is densely packed with hotels
There is a supermarket in every room on every floor.
Well, the main reason is that it is cheap
Original TextTranslated by Google
Response from Property: Dear guests, thank you for your praise and recognition. Providing thoughtful and meticulous service to every guest staying in our hotel has always been the concept and purpose of our hotel. I hope our service can bring a little warmth to your travel in this cold winter. Finally, I wish you a pleasant journey and a safe journey.
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Guest User
Preferred Double Bed Room (Bathroom Wet-Dry Separation)
Stayed in Dec 2024
Solo travelers
1 review
Outstanding
Posted on Dec 18, 2024
It was a very good room.
Affordable, close to the station, clean, safe, convenient (all communication with the hotel is possible via WeChat)
Smoking rooms are also available. And the view from the room on the 8th floor was amazing.
Original TextTranslated by Google
Response from Property: Dear guests, thank you for your praise and recognition. Our hotel is close to the Harbin-Xi'an High-speed Railway Station. It takes only a few minutes to walk to the waiting hall. There are various breakfasts downstairs. The transportation is very convenient. The subway station and bus station are very close. The rooms in our hotel are all over 40 square meters, with large bay windows, wide views, and clean and tidy houses. They are well received and recognized by many business travelers. Finally, I wish you a pleasant journey and a safe journey.
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