Fortuna Hotel Hanoi

Fortuna Hotel Hanoi Reviews

Fortuna Hotel Hanoi

6B P. Láng Hạ, Thành Công, Quan Ba Dinh, Hanoi, VietnamView Hotel Details
Fortuna Hotel Hanoi
Fortuna Hotel HanoiFortuna Hotel HanoiFortuna Hotel Hanoi
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Fortuna Hotel Hanoi Guest Reviews

4.2/5
Very Good
402 review
Verified reviews
Location4.2
Amenities4.1
Service4.3
Cleanliness4.3
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All reviews(402)
Positive reviews(383)
Reviews with photos/video(53)
Awesome stay(39)
Friendly owner(36)
Awesome rooms(22)
Great location(22)
Beds were average(11)
Convenient location(9)
Perfect for business trips(8)
Classy environment(6)
Negative reviews(19)
Vincent Kam Seng Kee
Deluxe King Room
Stayed in Dec 2024
Travel with friends
4 review
5.0/5
Outstanding
Posted on Dec 15, 2024
Hotel is clean and well kept despite being a rather old hotel. Location is central and convenient. Front ni desk is very helpful and its staff’s English proficiency is really good.will be here r
Lu
Deluxe King Room
Stayed in Jun 2024
Business travelers
6 review
4.0/5
Very Good
Posted on Jul 16, 2024
The hotel is good as usual. Only trip.com was not able to help to modify the booking during the stay. It cost me one night forfeited. Will book directly from the hotel next time.
Response from Property: Dear Lu,Thank you so much for your kind words and for taking the time to share your experience with us. We are glad to hear that you enjoyed your stay and we hope to see you again soon.Best regards,Fortuna Hotel Hanoi
Hsieh David
Deluxe King Room
Stayed in May 2024
Travel with friends
3 review
4.0/5
Very Good
Posted on Jul 2, 2024
very good, nice place, good service, nice food, everything is fine
Response from Property: Dear Hsieh David,Your feedback is appreciated! We're here to provide great experiences every time you visit. We hope to have the opportunity to welcome you again at Fortuna.Best regards,Fortuna Hotel Hanoi.
np
Deluxe Twin Room
Stayed in Sep 2024
Business travelers
2 review
3.2/5
Posted on Oct 28, 2024
The hotel is clean, but if you use too much toilet paper in the tray it will clog. I was a little surprised that the staff brought hot water in the middle of the night when I arrived.
Yongsheng
Executive Deluxe
Stayed in Jun 2024
Family
31 review
3.0/5
Posted on Jul 25, 2024
Like this hotel location to make me happy
Response from Property: Dear Yongsheng,We appreciate your positive feedback and are happy to know that you had a great time at our hotel. Thank you for choosing to stay with us, and we hope to have the opportunity to serve you again in the future.Best regards,Fortuna Hotel Hanoi
Guest User
Deluxe King Room
Stayed in Sep 2024
Business travelers
34 review
4.5/5
Great
Posted on Sep 11, 2024
hotel is bigger & cleaner than I was expecting. quiet at night too. breakfast is worth it. there was a super-typhoon when we were there. We had drinking sessions at the 1st floor restaurant.
Response from Property: Dear Valued Guest,Thank you so much for your kind words and for taking the time to share your experience with us. We are glad to hear that you enjoyed your stay and we hope to see you again soon.Best regards,Fortuna Hotel Hanoi
Gia hao
Deluxe King Room
Stayed in Dec 2023
Travel with friends
20 review
5.0/5
Outstanding
Posted on Dec 15, 2023
Perfect!!!!!I really love the breakfast and the room service is quick and friendly. I would visit again.
Response from Property: Dear Gia hào,Thank you for taking the time to share your feedback about your recent stay at our hotel. We are delighted to hear that you had a perfect experience with us and that you enjoyed our breakfast and room service. We are proud to have a team that is quick and friendly, and we are thrilled to hear that they met your expectations.We appreciate your kind words and look forward to welcoming you back soon!Warm regards,Richard Tiang,General Manager.
Xin
Deluxe King Room
Stayed in May 2024
Business travelers
20 review
4.7/5
Amazing
Posted on May 30, 2024
In summary, it was an average stay without any major issues. A good option if you’re looking for a straightforward, no-frills experience.
Response from Property: Dear Xin,Thank you for sharing your experience with us! We're glad to have made your stay enjoyable. We hope to have the opportunity to serve you again in the future.Best regards,Fortuna Hotel Hanoi.
DeanXR
Deluxe Twin Room
Stayed in Aug 2024
Solo travelers
25 review
5.0/5
Outstanding
Posted on Aug 30, 2024
Went there for the KTV downstairs lol. Room is like 5 stars.
Response from Property: Dear DeanXR,Thanks for the fantastic review! We're delighted to hear that you had a great experience at our hotel and we hope to see you again in the future.Best regards,Fortuna Hotel Hanoi.
Guest User
Deluxe Twin Room
Stayed in Jun 2024
Business travelers
4 review
4.7/5
Amazing
Posted on Jun 28, 2024
very good location and very good service overall and acceptable service
Response from Property: Dear Valued Guest,We are delighted to hear that you enjoyed your stay and that our hotel met your expectations. Thank you for your kind words and for recommending us to others. We look forward to welcoming you back soon.Best regards,Fortuna Hotel Hanoi.
ShengKai
Deluxe King Room
Stayed in Sep 2023
Travel with friends
2 review
5.0/5
Outstanding
Posted on Sep 20, 2023
Excellent Anyone who provides consistent service can see the hotel’s intentions.
Response from Property: Dear ShengKai,Thank you for sharing your kind words and recognizing our commitment to delivering consistent service at our hotel. Your feedback is greatly appreciated and serves as encouragement for our team.We also noticed the delightful photo you shared of your breakfast bowl of pho. We hope you enjoyed this authentic dish, as it's a favorite among many of our guests. There's something truly special about a steaming bowl of pho that warms both the body and the soul.We hope to have the pleasure of welcoming you back for another excellent stay.Warm regards,Richard Tiang,General Manager.
Iplayboy
Deluxe King Room
Stayed in Aug 2023
Travel with friends
3 review
4.5/5
Great
Posted on Aug 14, 2023
Hotel located at downtown, opposite with embassy of United state of America. Staff are friendly and helpful.
Response from Property: Dear Iplayboy,Thank you for your review! We're thrilled that you found our hotel's downtown location and proximity to the United States Embassy convenient. It's wonderful to know that our friendly and helpful staff made your stay enjoyable. We hope to welcome you back in the future for another great experience!Best regards,Richard Tiang,General Manager.
Od_ette
Deluxe Twin Room
Stayed in Dec 2023
Solo travelers
18 review
4.2/5
Very Good
Posted on Jan 8, 2024
Great hotel!!
Response from Property: Dear Od_ette,Thanks for the fantastic review! We're delighted to hear that you had a great experience at our hotel and we hope to see you again in the future.Best regards,Richard Tiang,General Manager.
Alvin Chua88
Deluxe King Room
Stayed in Jan 2024
Business travelers
2 review
4.2/5
Very Good
Posted on Jan 24, 2024
A really nice hotel with all food in house and also nearby . Have all the services and respond to request for extra easily . They also have taxis tied to the hotel for airport transfer or to go anywhere in Hanoi at a very reasonable rates. Will book this hotel for our next trip
Response from Property: Dear valued guest,Thank you for sharing your experience with us. We are thrilled to hear that you enjoyed your stay at our hotel and that you found our services to be accommodating and responsive to your requests.It is great to hear that you appreciated our convenient location, with both in-house dining options and nearby restaurants. Our team takes great pride in ensuring our guests have a comfortable and enjoyable experience, and it is wonderful to hear that you will be booking with us again on your next trip to Hanoi.Thank you for choosing our hotel and we hope to see you again soon!Best regards,Richard Tiang,General Manager.
Max Ng S.K.
Deluxe Twin Room
Stayed in Dec 2023
Business travelers
18 review
5.0/5
Outstanding
Posted on Dec 12, 2023
Fortuna has always been a home away from home. Great hotel which has everything a business traveller needs.
Response from Property: Dear Max Ng S.K.,Thank you for your review! We're delighted to hear that our hotel is well-suited for business travelers. We value your input and look forward to welcoming you again in the future.Best regards,Richard Tiang,General Manager.