Vatc Sleep Pod Terminal 1

Vatc Sleep Pod Terminal 1 Reviews

Vatc Sleep Pod Terminal 1

Floor 3, Terminal T1, Noi Bai International Airport, Huyen Soc Son, Hanoi, VietnamSee Hotel Details
Vatc Sleep Pod Terminal 1
Vatc Sleep Pod Terminal 1Vatc Sleep Pod Terminal 1Vatc Sleep Pod Terminal 1
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1 night

Guest Reviews

8.8/10
Very Good
81 review
Verified reviews
Location9.1
Amenities8.1
Service8.9
Cleanliness9.0
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All reviews(81)
Positive reviews(75)
Reviews with photos/video(11)
Clean and tidy(14)
Awesome rooms(11)
Friendly front desk staff(10)
Awesome stay(6)
Close to airport(5)
Negative reviews(6)
Guest User
Single Room
Stayed in Oct 2025
Solo traveler
38 review
9.5/10
Amazing
Posted on Nov 15, 2025
This is my third time staying in this Vietnamese capsule hotel. Previously, there was only one free packet of snacks in the room but this time, there are up to 20 kinds of snacks and drinks for sale in the room. I purchased one can of red bean porridge to eat for breakfast and it costs me 50000 Vietnamese Dong. The capsule hotel is located past the flight view cafe and Bamboo Airways Operations Office on the third floor. Other than sleep and using the mobile phone or laptop, the other activity to do that can be done between 6 am and 8 am the next morning is plane-spotting at the flight view area outside the capsule hotel. I am very happy to witness Drukair's launch of charter flight from Hanoi to Paro on 9 November 2025. The Sun PhuQuoc Airways check-in counter can be seen on the third floor immediately outside the capsule hotel. The strategic location of the capsule hotel is of convenience for overnight transit travellers but there are no shower facilities outside the capsule hotel.
6/19
Response from Property: Dear Guest,Thank you very much for choosing to stay at VATC SleepPod and for taking the time to post your review. We greatly appreciate any comments from our guests and constantly strive to achieve the highest quality standards.It is a pleasure to learn that you were pleased with your stay and that we succeeded in making your experience at our property a memorable one.We are looking forward to welcoming you back again soon.Warm regards,VATC SleepPod Team
MeganLo
Single Room
Stayed in Jul 2025
Solo traveler
11 review
10/10
Outstanding
Posted on Sep 4, 2025
Very convenient and safe. Unfortunately the bathrooms were a bit far but otherwise, great. Very clean and the staff was helpful
Response from Property: Dear MeganLo,Thank you very much for writing such a lovely review of your stay at VATC SleepPod. On behalf of the staff and management of VATC SleepPod, we would like to express our special thanks for giving us the opportunity to serve you. When you return, we will do our very best to provide you with an even better service.We look forward to welcoming you back to VATC SleepPod in the near future.With warmest wishes as always,Yours sincerely,VATC SleepPod Team
Tenzin Quek
Twin Room
Stayed in May 2025
Couple
10 review
9.5/10
Amazing
Posted on Jun 16, 2025
Bed is too narrow for my size but I guess for most guests the sheer convenience of staying in the airport makes sense. No nearby hotels unfortunately to select.
Response from Property: Dear guest,Thank you for your review and for choosing VATC SleepPod for your stay.Your comments have been shared with the VATC SleepPod team as a critical way of understanding how we can continue to deliver exceptional service to guests like you.Thank you for staying at VATC SleepPod and we hope you choose to create more memories with us whenever your travels bring you back to Hanoi, Vietnam.Warm regards,VATC SleepPod team
ali9engineer
Twin Room
Stayed in Nov 2024
Couple
2 review
9.5/10
Amazing
Posted on Dec 24, 2024
Really nice option as airport is far away from the city so it’s easy to just put your luggage there, roam around the city on grab and then come back to sleep there for early flight 👍
Response from Property: Dear Mr/MsThank you very much for writing such a lovely review about your stay at VATC SleepPod. On behalf of the staff and management of VATC SleepPod we would like to express our special thanks to you for having given us an opportunity to serve. Definitely when you book a room at our property again, we will do our best to provide a better service to you.We look forward to welcoming you back to VATC SleepPod in near future. With warmest wishes as always!Your sincerely,Bich ThuyCustomer Service Manager
Anonymous User
Twin Room
Stayed in Jul 2024
Couple
28 review
8.0/10
Very Good
Posted on Aug 13, 2024
I stayed at this hotel because I had booked an early morning flight. The locatinon was the best for domestic flight.
Response from Property: Dear Mr/Ms Thank you very much for writing such a lovely review about your stay at VATC SleepPod. On behalf of the staff and management of VATC SleepPod we would like to express our special thanks to you for having given us an opportunity to serve. Definitely when you book a room at our property again, we will do our best to provide a better service to you.We look forward to welcoming you back to VATC SleepPod in near future. With warmest wishes as always!Your sincerely,Bich ThuyCustomer Service Manager
Guest User
Single Room
Stayed in Mar 2025
Business traveler
1 review
10/10
Outstanding
Posted on Apr 30, 2025
Perfect for rest before a flight
Mona Rudolph
Single Room
Stayed in May 2024
Solo traveler
11 review
10/10
Outstanding
Posted on Jun 6, 2024
Great place to stay if you have a few hours to wait. Level 3 domestic terminal. Staff are very helpful. 24 hour reception. I checked in at 3am. Highly recommended
Response from Property: Dear Ms/Mr Mona,Thank you very much for choosing to stay at VATC SleepPod and for taking the time to post your review. We greatly appreciate any comments made by our guests and constantly strive to achieve the highest quality standards.It is a pleasure to learn that you were pleased with your stay with us and we succeeded to make your experience at our property a memorable one. We are looking forward to welcome you back here soon. Warm regards,Tran ThomCustomer Service Manager
Guest User
Single Room
Stayed in Jul 2025
Solo traveler
4 review
9.5/10
Amazing
Posted on Aug 8, 2025
Very good location.
Response from Property: Dear guest,We are truly grateful to read your inspiring review. Thank you for taking the time and for trusting our service.We are thrilled to learn that you had a great stay with us. It is always our main goal to achieve customer satisfaction, so we constantly strive to deliver high standards and to ensure that all our guests leave with beautiful memories.We hope you will choose to stay with us again on your next visit.Warm regards,VATC SleepPod Team
Guest User
Single Room
Stayed in May 2024
Solo traveler
44 review
10/10
Outstanding
Posted on Jun 26, 2024
Fun experience. Definitely would do this again. Easy to check in.
Response from Property: Dear Ms/ MrThank you very much for writing such a lovely review about your stay at VATC SleepPod. On behalf of the staff and management of VATC SleepPod we would like to express our special thanks to you for having given us an opportunity to serve. Definitely when you book a room at our property again, we will do our best to provide a better service to you.We look forward to welcoming you back to VATC SleepPod in near future. With warmest wishes as always!Your sincerely,Tran ThomCustomer Service Manager
Natalia Chu
Twin Room
Stayed in Jan 2024
Traveling with friends
1 review
2.0/10
Posted on Feb 23, 2024
Don’t book if you are transfer passenger! We were asked to go to the connecting flight counter once arrived. However, when we pass the security check, the PIC said that it’s not allowed to go out even we show her the booking details. The hotel still charged us the booking fees so just a kindly remind don’t book the pod if you are going to transfer.
KaiBerg
Single Room
Stayed in May 2023
Solo traveler
91 review
9.0/10
Great
Posted on Jun 27, 2023
A bit hard to find as there are few signs. It is much better than sleeping on the floor of the terminal. Comfortable, quiet, and convenient. Would recommend for long layovers.
Guest User
Twin Room
Stayed in Nov 2023
Couple
5 review
8.5/10
Very Good
Posted on Dec 18, 2023
It’s a nice little sleeping pod very convenient if you are traveling a very early flight…don’t have to worried about grabbing a taxi to the airport.
Response from Property: "Dear .mr/ms,Thank you very much for writing such a lovely review about your stay at VATC SleepPod. On behalf of the staff and management of VATC SleepPod we would like to express our special thanks to you for having given us an opportunity to serve. Definitely when you book a room at our property again, we will do our best to provide a better service to you.We look forward to welcoming you back to VATC SleepPod in near future. With warmest wishes as always!Your sincerely,Tran ThomCustomer Service Manager"
Guest User
Twin Room
Stayed in Jun 2024
Solo traveler
29 review
10/10
Outstanding
Posted on Aug 19, 2024
Good place for a quick overnight rest.
Response from Property: Dear Ms/MrThank you very much for writing such a lovely review about your stay at VATC SleepPod. On behalf of the staff and management of VATC SleepPod we would like to express our special thanks to you for having given us an opportunity to serve. Definitely when you book a room at our property again, we will do our best to provide a better service to you.We look forward to welcoming you back to VATC SleepPod in near future. With warmest wishes as always!Your sincerely,Bich ThuyCustomer Service Manager
Guest User
Twin Room
Stayed in Jun 2023
Solo traveler
1 review
2.0/10
Posted on Jul 23, 2023
Remember to apply the visa for this otherwise you will not able to sleep with this
Goong88
Twin Room
Stayed in Feb 2023
Solo traveler
2 review
6.5/10
Posted on Mar 13, 2023
Should have shower facility, only a public washroom with no shower facility Dissapointing
Response from Property: Dear Sir/ madam,On behalf of the VATC SleepPod, I would like to send you (guest's name) a respectful greeting and a sincere thanks for choosing our sleep pod service (or VATC SleepPod) during your stay in Hanoi.Thank you so much for sharing your experiences with us about your recent stay in Noi Bai Airport, Hanoi, Vietnam. We were sorry to hear that your stay at our establishment did not meet your expectations.In your letter, you stated that our service did not have a bathroom. For background, there had been no plans for a room hire service inside any of the airports in Vietnam until our sleep pods were installed and available for use back in 2014. Unfortunately, there was no space that we could rent and set up an independant bathroom facility for our guests use near to the pods. Whilst the pods are very convenient and comfortable, regretably they cannot have a bathroom service. They are primarily suitable for short stays and thats a reason in all online travel booking websites that we use to sell our sleep pod service such as ***********, Agoda and *******, we published this information: “The bathroom is not available on our property; Shared toilet is available in the airport”. We hope in the future, the airport authority will make some renovations and so that we can have a space to provide a bathroom service dedicated to our valuable guests.Please accept our sincere apologies. Given the unfortunate experience you had with this matter at VATC SleepPod. We do appreciate your frustration and understanding on this situation.If you have any furthur feedback or concerns please kindly let us know. We always strive to provide our guests with the highest quality all the time.Yours sincerely,Huong TrinhCustomer Service Manager