Room 1212, 12th Floor, Block A, Oriental Golden Tower, No. 1 Yuewang Road, Shangcheng District, Hangzhou, Zhejiang, 310006, ChinaView Hotel Details
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Yilin Apartment Hotel Guest Reviews
4.4/5
203 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.4
Amenities4.2
Service4.4
Cleanliness4.4
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All reviews(203)
Positive reviews(193)
Reviews with photos/video(40)
Easy to get around(29)
Convenient for shopping(15)
Large rooms(14)
Many amenities(8)
Close to metro(7)
Perfect for families(6)
Loved the view(6)
Friendly front desk staff(6)
Negative reviews(10)
Paula Fairlie Cabral
Deluxe Lake-view Twin Room
Stayed in Jan 2025
Family
9 review
5.0/5
Outstanding
Posted on Feb 18, 2025
Amazing days in the hotel. The view is perfect! Thank you for everything
Response from Property: Dear customer, thank you for your praise. Our hotel is committed to creating the best rest environment, the most sincere service, and clean sanitary conditions for customers. I am very glad that you like it and welcome you to come again!
Vinai
Deluxe Lake-view Twin Room
Stayed in Sep 2024
Family
8 review
3.0/5
Posted on Oct 21, 2024
Hotel is located in King East Business hotel, you need to go 12th floor A Building for check in and your room will be at B Building.
Response from Property: Dear guest,thank you for coming to our hotel ! If you want to view the West Lake on your bed ,you need to Block B.Beause it is the nearer to the West Lake.welcome you to our hotel again.
Anonymous User
Deluxe Lake-view Twin Room
Stayed in Jun 2024
Family
3 review
1.5/5
Posted on Aug 10, 2024
It was a very bad experience. The room was all dirty and old, furniture was broken and repaired with tap, or not fixed at all. The service from reception was horrible, very rude and not helpful at all, it seemed they were laughing at us when we were trying to get another room. We asked for a complaint form and they just laughed.
I don't recommend this hotel. Horrible experience.
Response from Property: Dear guest,thank you for the suggestl!We will strengthen hotel service management.We are very sorry for what you said.Welcome you to our hotel again❀
EstherN
Deluxe Lake-view Twin Room
Stayed in Jun 2024
Family
7 review
3.7/5
Posted on Aug 1, 2024
The room is in building B. But we need to go to building A to check in. Basic room for family’s needs. Direct view to West lake and close to bike rental. Cleanliness is just basic, lots of dust at the corner.
Response from Property: Dear guest ,thank you for coming our hotel!It's a pleasure for serve to you!Welcome you to our hotel again❀
Quoc Dat
Deluxe Lake-view Twin Room
Stayed in Jun 2024
Travel with friends
16 review
4.7/5
Amazing
Posted on Jul 26, 2024
Very good location, good view of Hangzhou. Have washing machine in room to use. Only need to go upstair to meet receptionist and then get key card tgere
Response from Property: Dear guest ,thank you for coming our hotel!It's a pleasure for serve to you!Welcome you to our hotel again❀
Enovai
Multi-level Twin Room
Stayed in May 2024
Family
5 review
5.0/5
Outstanding
Posted on Jul 1, 2024
Very great location! There’s a night market right below the hotel and in just 20 minutes or so you can walk to west lake. Just hope the weather isn’t rainy…The room is also very nicely organized and the staff are extremely friendly!
Response from Property: Dear guest ,thank you for coming our hotel!It's a pleasure for serve to you!Welcome you to our hotel again❀
Happy journey 777
Multi-level Twin Room
Stayed in Jul 2023
Family
9 review
4.5/5
Great
Posted on Aug 7, 2023
I recommend this hotel for family, it’s close to shopping mall and metro, they also have washing machine in the room !
Response from Property: Dear customers, thank you for your choice and your high evaluation of our hotel. Customer satisfaction is the service tenet of our hotel. Looking forward to your next visit, we will serve you wholeheartedly! Wishing you a happy life!
Guest User
Deluxe Lake-view Twin Room
Stayed in Nov 2024
Family
2 review
2.0/5
Posted on Dec 19, 2024
Bare minimum to live in
Response from Property: Dear guest,thank you for coming to our hotel ! Our hotel is nearest to the West Lake.You can vale it through your window.And it has a Market in the hotel exit till 11.PM.The room server always clean your room everyday too.Every guest really likes our hotel .welcome you to our hotel again.
Anonymous User
Multi-level Twin Room
Stayed in Dec 2022
Family
20 review
3.2/5
Posted on Jan 29, 2023
Hotel is located nearby the West Lake. Simple but clean.
Response from Property: Dear guest, thank you for your evaluation of the hotel
kollapsation
Multi-level Twin Room
Stayed in Dec 2022
Travel with friends
6 review
4.5/5
Great
Posted on Jan 26, 2023
Nice place to stay. Near the lake
Response from Property: Dear guest, thank you for your evaluation of the hotel, we will go further and hope that the guests are satisfied
Guest User
Deluxe Double Room
Stayed in Nov 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on Dec 9, 2024
The room is large and clean, the service is warm and thoughtful, the price is high and the first choice for business trips
Original TextTranslated by Google
Response from Property: 尊敬的顧客,感謝您的好評,我們酒店致力於給顧客創造最良好的休息環境,最真誠的服務,以及乾淨的衞生條件。非常高興您能喜歡,歡迎您的再次光臨!
Anonymous User
Deluxe Lake-view Queen Room
Stayed in Nov 2024
Business travelers
18 review
5.0/5
Outstanding
Posted on Dec 3, 2024
There are two large windows on both sides, and you can see the city view of Hangzhou.
From the west, you can see West Lake, Leifeng Pagoda,
The transportation is very convenient, about ten minutes walk from in77, and there are probably restaurants and fruit shops
Original TextTranslated by Google
Response from Property: 尊敬的顧客,感謝您的好評,我們酒店致力於給顧客創造最良好的休息環境,最真誠的服務,以及乾淨的衞生條件。非常高興您能喜歡,歡迎您的再次光臨!
Wafuchuangwuer
Special Room
Stayed in Oct 2024
Other
15 review
5.0/5
Outstanding
Posted on Nov 23, 2024
When visiting Hangzhou to see the West Lake, the hotel apartment is relatively close to the West Lake, only a ten-minute walk away, or three to five minutes by shared bicycle. The hotel staff has a very good service attitude and the room facilities are complete.
Original TextTranslated by Google
Response from Property: 尊敬的顧客,感謝您的好評,我們酒店致力於給顧客創造最良好的休息環境,最真誠的服務,以及乾淨的衞生條件。非常高興您能喜歡,歡迎您的再次光臨!
Jingni
Superior Double Room
Stayed in Jun 2024
Couples
4 review
3.5/5
Posted on Jul 31, 2024
The location is very convenient. The room I booked comes with a washing machine, but there is no standing clothes drying rack, which makes it very inconvenient to dry clothes. The bed is relatively hard, but everything else is OK.
Original TextTranslated by Google
Response from Property: 尊敬的顧客,感謝您的好評,我們酒店致力於給顧客創造最良好的休息環境,最真誠的服務,以及乾淨的衞生條件。非常高興您能喜歡,歡迎您的再次光臨!
Kepadexiaokenaiqg
Superior Double Room
Stayed in Oct 2024
Business travelers
11 review
3.7/5
Posted on Nov 10, 2024
Practical and comfortable. Convenient for travel, located in the city center, surrounded by hospitals and restaurants, and only a few hundred meters away from the West Lake Scenic Area
Original TextTranslated by Google
Response from Property: 尊敬的顧客,感謝您的好評,我們酒店致力於給顧客創造最良好的休息環境,最真誠的服務,以及乾淨的衞生條件。非常高興您能喜歡,歡迎您的再次光臨!