La Siesta Classic Ma May Reviews

Stayed for 3 days. Great location, friendly service, wonderful breakfast buffet. Enjoyed the gym facilities too. One small hiccup: the other guests can be quite noisy. Slamming doors at early hours, having long conversations in the doorways, so it feels like you don’t get a lot of quiet time.

Remarkable food and service My husband and I recently had the pleasure of spending a few days in Hanoi during the Tet holiday, and we were absolutely delighted with our experience at this hotel. One aspect that truly stood out to us was the exceptional level of service provided by the staff. Upon our arrival, Mr. Hieu Ha warmly greeted us, confirmed our booking, and personally escorted us to our room. Throughout our stay, he consistently went above and beyond to ensure that all guests were comfortable and satisfied. His friendly demeanor and genuine care for our well-being left a lasting impression on us. Additionally, we had the opportunity to indulge in a spa session at their sister hotel, conveniently located just a short 5-minute walk away. Despite the closure of many establishments during the Tet holiday, we were in desperate need of some rejuvenation for our weary bodies. Thankfully, the sole receptionist on duty, Ms. Ngoc Pham was attentive and responsive, she skillfully managed to arrange an on-the-day booking for us and tirelessly catered to the needs of various guests. The breakfast buffet offered by the hotel was equally impressive. In addition to the sumptuous spread of food available at the counter (not a lot but good enough), guests also had the option to order made-to-order chicken or beef pho, as well as eggs cooked to their preference. We were pleasantly surprised by the incredible flavors of the pho; it surpassed our expectations in every way. The only minor drawback we encountered during our stay was the soundproofing of the rooms. Regrettably, it was not entirely effective in muffling the conversations and occasional coughs from neighboring guests, as well as the sound of doors closing. Overall, our stay at this hotel was exceptional. While the spa experience may not have been the absolute best we had during our trip, the attentive and friendly staff made us feel genuinely valued and ensured that our every need was met.

Service quality meets 5-star standards! Super comfy bedding with spacious bathroom. Breakfast buffet exhibited both viet and western fusion style. The spa could have been a bit bigger, the current scale and workforce are not capable of accomodating even for 10% of the hotel guests.

Great location, friendly staff and amazing breakfast. ☺️☺️☺️☺️☺️☺️☺️☺️

We had a great stay at La Siesta Ma May! Throughout our trip, they made us feel right at home - always making sure that our needs are fulfilled and queries answered. Special shoutout to Thanh Hang and her colleagues for looking out for us and going above and beyond to make us feel welcomed! Would highly recommend everyone who’s looking to visit Hanoi to give this hotel a try. Their Michelin-star restaurant, Red Bean Ma May, serves up some lip-smacking, high quality Vietnamese food. Their house bar offers great cocktails and a view over Hanoi’s old quarter. The in-house spa, La Spa, was the best massage I’ve ever had. So be sure to check them all out while you’re there too! The service across all these establishments is just as good as its hotel, such a great experience overall!

Loved the whole vibe of the hotel. The room was clean, sheets were perfect. Size of the room was good too and we had a huge window. There was a rooftop bar and the views were amazing. The staff at the bar were very knowledgeable and were so patient with our questions. Would 100% recommend this hotel and definitely staying here again when I head back to Hanoi.

The room is ok but toilet paper is not supplied enough , has to ask house keeper to provide more. The towels are little bit smelly. Breakfast is good and tasty. Even better than many restuarant in old town. Service is good.

Good hotel with very convenient location

Great location with perfect service and a beautiful roof top bar. Only thing that concerns me is that their towels smell funny...

Services are excellent. The staffs are friendly and caring. Facilities are good, the skybar had an excellent view. Food is decent but can be improved.

Nice hotel

Positive and enthusiastic, French romance, and thoughtful service!

My wallet was stolen while traveling in Hanoi. I couldn't go back home so I stayed here for two more days. This hotel is one of the best hotels I stayed in the Hoan Kiem Lake area. The room is large, all the service staff are very enthusiastic and speak good English, and the restaurant on the first floor is also delicious. Thanks to Mr. Manh Dac for accompanying me to the police station to report the crime, and Miss Thanh Hang for her help. This hotel is easy to be full so the price is easy to go up. It is best to book in advance. By the way, remind other friends that if you walk around the Hoan Kiem Lake area, keep your wallet and mobile phone safe, and it is best to put your backpack in front.

The service attitude at the reception desk was very good. There was a welcome ceremony and introduction to the room as soon as I arrived. They also helped me arrange a car to take me to the airport, and finally saw me off in the car, which was good.